Diya Systems Hardware & Networking Engineer Reviews

Likes

People are fun to work with...goo infrastructure

Dislikes

Non salary hikes ..no additional compensation

Likes

Nothing, people with no experience become managers

Dislikes

Hectic work, most of the time it's impossible to take off your eye from the computer even for few seconds, get blamed for other's mistakes and no actions are taken against those employees. Server issue 95% of the time. Not enough help from managers, they rarely reply back when a doubt is asked. Very less salary

Likes

Diya system is good for me because I’m localite. It’s good for fresher not for people with experience.

Dislikes

No scope for experienced people.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Very Good managers , flexible shifts ,You get good offs

Dislikes

Pay very low.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

I was fortunate enough to have a helpful Team Manager when I joined however my TM went for maternity leave after a few months and one of the senior agents was made the temporary TM, she made the already stressful job even more stressful. Cab facility (name sake) Food Coupon (name sake) Life is excellent in Diya only for HRs and other departments (other than Technical support engineers)

Dislikes

Lets start with the work details: * 9 hours of work (8 hrs 20 mins work and only 40 mins break) -- even if your break exceeds for 1 or 2 mins, they will mark it as red in Work report * Handle 4 chats ( all categories of chat- billing, sales, tech) So just imagine you have to deal with 4 diff customers with 4 diff issues at the sametime. Also at the same time you have to make sure to reply to customers within 2-3 mins. At the same time you also have to try to do sales, lead pass and onboarding. (There are targets for these). You also have to fill in complete details for each chat case (what was the issue & what you did to fix it) *Random shift timings- 3:30 am, 1:30 am, etc * If ur TM is on off/leave and u ping doubts to other TMs on Teams they ignore ur messages (some TMs keeps their status offline)...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The work culture is good and the work environment is secure

Dislikes

No salary hike or benefits

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Work culture

Dislikes

Salary hike based on job expereince

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Doctor facility

Likes

Salary is less. we have job security

Dislikes

Salary and appraisal

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

- Work from home option. - Managers are good - Job security

Dislikes

- Salary - Leave Policy

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing I liked

Dislikes

worst ever company I saw

Likes

Everything

Dislikes

Everything is good in a company

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Friendly work environment

Dislikes

No work life balance, hectic shifts, score Targets, 3 chats to be handled simultaneously.

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Place where company is located is nice

Dislikes

nice place when you now people

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good team Great learning Friendly managers and trainers

Dislikes

Midnight logins Very very very rude cab drivers Very less pay and 1k hike every year

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Friendly environment and very nearer to my home to travel.

Dislikes

Non discipline

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Managers are good. Salary is less but incentives like night shift allowence is good.

Dislikes

Lot of work pressure. Lot of metrics targets you to achieve. Daily new policies. Continious work from shift start to end. Only 40 minutes of break.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.