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Dell
Comparebased on 3.8k Reviews
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Filter reviews by Dell Client Technical Support Senior Associate Reviews
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What employees say about Dell?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
100% employees reported
Flexible timing
40% employees reported
No travel
100% employees reported
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Gender based rating
Rated by Women
2 reviews
Rated by Men
6 reviews
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8 reviews found
Client Technical Support Senior Associate in Gurgaon / Gurugram
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work from home culture
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Some managers are insensitive and some are awesome .some has no human values and some are perfect and sensitive. This variance is typical . Some will talk like you are just a resource and some let you feel you are a valuable asset.
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Client Technical Support Senior Associate in Gurgaon / Gurugram
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security and work life balance has improved a lot
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Client Technical Support Senior Associate in Gurgaon / Gurugram
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The culture code of the organisation is outstanding
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Institutionalised
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Client Technical Support Senior Associate in Hyderabad / Secunderabad
Tech support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It was great working for a company like dell. Work environment is good and learnt a lot of technical skills , salary is also good
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Just the shift timings could be flexible
Work Details
Worked as a tech support agent for more than an year and got to know a lot of technical skills
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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Client Technical Support Senior Associate in Hyderabad / Secunderabad
Tech Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
Pressure
Client Technical Support Senior Associate in Bangalore / Bengaluru
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Infrastructure
Dislikes
Politics
- Salary - Poor
- Job security - Poor
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work days: Rotational Shift
Client Technical Support Senior Associate in Domlur, Bangalore
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
8.5 years of work experience has been the best in my life. i will definitely recommend Dell for freshers and experienced as well.. one of the best working culture, number driven, people friendly senior and mid management team . one of the best SoP and PnP driven company. perfect for professional and personnel life balance. its justnot employee but also the family is cared...... i will definitely rejoin Dell again....Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The 8.5 years spend in Dell, i have not come across one single incident from my immediate senior management which has left any bad taste in mouth.... there is none .
Work Details
Thank you for giving me the opportunity to be the part of this great organisation. starting as green horn in Tech support associate in 2006 till 2014, Dell has given me ample opportunity to grow
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Client Technical Support Senior Associate in Gurgaon / Gurugram
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Excellant work culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Na
Top trending discussions
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Accounts Receivable Specialist in Bangalore / Bengaluru
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Please don’t join dell manger are biased they will make work up and Beyond then when it comes to appraisal or promotion, they act as if we have not worked at all
Dislikes
They say it’s easy to move domains but I see on managers easily move domain even if they don’t know the process. But when it comes lower level employee they reject saying you need become level they require until that you can’t join
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Order Management Specialist in Hyderabad / Secunderabad
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Customer Service Analyst in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Dell has gone to dogs
Dislikes
Poor Management
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Accounts Receivable Specialist in Hyderabad / Secunderabad
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good opportunity
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing yet. Will update later
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Process Specialist in Bangalore / Bengaluru
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Life Balance
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary and Compensation
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Accounts Receivable Specialist in Hyderabad / Secunderabad
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It has been great experience working with dell for the last 4 years
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I have enjoyed working with dell & thank you for the support & opportunity that dell provided me during the last couple of years
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Order Management Specialist in Hyderabad / Secunderabad
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
its feels like working for our own company
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
hikes
Quality Lead in Gurgaon / Gurugram
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security Culture
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Appraisal Salary
Order Management Specialist in Hyderabad / Secunderabad
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Over All Good
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Package is less
Work Details
Work policy: Every Friday
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Order Management Specialist in Hyderabad / Secunderabad
Full Time
DevOps Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Don’t have dislikes to describe
Work Details
Work days: Monday to Friday (Flexible Timings)
Other Dell Reviews
Senior Analyst in Bangalore / Bengaluru
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing in the current situation which is going very bad against the employees
Dislikes
Regional bias especially if someone where to join DGA (Dell Global Analytics) it should go with BGA (Bengal Global Analytics). Promotions reserved only to these regional employees. A policy for all dell employees to complete 18 months to be required for promotion doesn’t hold good for Bengal Employees. There is a lot more if people can just go around and talk to people who are not from that region to know the exact truth....Read More
- Salary - Bad
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Software Engineer2 in Bangalore / Bengaluru
Full Time
Telecom Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work life balance Saturday Sunday off unless no priority project Good Security system but no if females remain in office won't be allowed to go uncell accompanied by Dell security. But disadvantages is those who are nearby wil have to book security can and it leads to delays. But highly secure Good pay and salary hikes Even in layoffs they will give 6 months salary in India unlike other companies who give no compensation Good food...Read More
Dislikes
Poor management.Every year layoffs in month of February and August
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Engineer 1 in Bangalore / Bengaluru
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
Dislikes
Leaders are hardly professional Mostly in tech support they are stuck there as team manager post with sad life. They give trauma to the team members. Most of the rewards and recognition are given to their favorites.
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Program Manager in Kolkata
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything that was good about Dell ended 2 years back. Nothing is good now.
Dislikes
No job security- frequent layoffs. They want to chase off people and not give severance, so they are trying everything in their power to make the employees more miserable and feel tortured from 5 days a week policy and no promotions. And from what I have heard extremely low or negligible salary hikes. The culture is extremely bad for a long term perspective and would take a toll on your mental health. The work that they make you do is dated and not industry relevant. So don't join dell unless you want to spoil your mental health and career....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
As a company it shows a great picture and many a times its good.. but let down are people who are extraordinary egoistic..
- Skill development - Good
- Company culture - Good
Dislikes
Job security is a big let down.. i understand business.. but then dont project incorrect picture about company culture.. i was never a lickass type.. and straight trees always get cut first..
- Job security - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Inside Sales Specialist in Bangalore / Bengaluru
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company culture and the work life balance is relatively good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
After returning to office Dell has been more stricter. Salary is comparatively low than what is provided by the market.
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Software Engineering Manager in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Strong products
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Management who is sitting for a long time do any kind of politics to keep the strong hold hence only they grow and not others. Growth is very very difficult. This also makes work culture toxic
- Work satisfaction - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Software Engineer2 in Bangalore / Bengaluru
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like that I have a job, Benifits are okay
Dislikes
Doesn't matter how much you work no promotion/Appraisals. I know people waiting for promotion more than 6 years. They change the working model as they please. Change you career path if they want position to be filled. If you stay long in the company looking for a new job will be a nightmare because you'll lose confidence in your own knowledge. STAY AWAY
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Principal Software Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Top leader like Michel dell and Jeff clark real leaders, But we are working some directors they are all not yet all good, no visionary just they want some position they created team with supporting one api or something like this.
- Company culture - Good
Dislikes
Micromanagemnt. Depends on your team and leader.
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
Principal Software Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company culture is good. Policies are good such as employee benefits, leaves.
- Company culture - Good
- Work-life balance - Good
Dislikes
Job security: Dell recently layed off more than 12000 employees and may cut down more head count so it's job security is a major issue. Salary: Salary is little below market standards. Appraisal/promotion : Once you reach to principal engineer position, promotion seems like an alien concept because 1 in around 30-40 principal engineer gets promoted to Sr principal level that too after ATLEAST after 10-12 years working as a principal engineer. Skill development/Learning : NO Scope whatsoever for new learning. Most of people who left there jobs recently were due to lack of opportunities to learn new skills and were bored/tired of working on the same things for years. So if you have a hunger to learn new things, Dell is certainly NOT a place for you. Work satisfaction: As mentioned above there is no scope for new skill development and learning, people get sick of working on the same things and in turn are not satisfied with their work....Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
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AmbitionBox has 8 Dell reviews submitted by Dell employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Dell is the right company for you. 100% of employees reported the working days a...t Dell as Rotational Shift. 60% employees reported the work timings at Dell as Strict timing. Read more- Home >
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