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3.8

based on 2.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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DCB Bank Customer Success, Service & Operations Department Reviews

based on 281 reviews
Updated 17 Dec, 2024

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

3.9

Work-Life balance

3.9

Job Security

3.8

Company culture

3.8

Salary & Benefits

3.8

Skill development

3.7

Work Satisfaction

3.5

Promotions/Appraisal

Explore Reviews by Department

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 • 54 Reviews
3.6
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Top DCB Bank Interview Questions

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Q1. What's document required for salaried person to buy pro ... read more
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Q2. What is CounterFiet Currency Report ? What should we do ... read more
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Get interview-ready with top interview questions

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Q3. What will you check in PD of a flour mill owner?
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Q4. Market share and market capitalisation of DCB bank?
View answer (1)
Q5. What do you know about banking
View answers (2)
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People also ask about DCB Bank's Customer Success, Service & Operations Department

Is DCB Bank's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 2.9k employee reviews, it's clear that most employees have a positive experience working at DCB Bank's Customer Success, Service & Operations Department. Work-Life balance holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.5. Read reviews about work-life balance and career growth on AmbitionBox.
Does DCB Bank's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, DCB Bank's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.8 out of 5, based on 2.9k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about DCB Bank's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at DCB Bank's Customer Success, Service & Operations Department, click here.
How is the work culture at DCB Bank's Customer Success, Service & Operations Department?
Work culture at DCB Bank's Customer Success, Service & Operations Department is rated 3.8 out of 5 by 2.9k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at DCB Bank's Customer Success, Service & Operations Department, click here.
How is the job security at DCB Bank's Customer Success, Service & Operations Department?
Based on 2.9k reviews on AmbitionBox, DCB Bank's Customer Success, Service & Operations Department employees rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at DCB Bank's Customer Success, Service & Operations Department, click here.
Is work from home available at DCB Bank's Customer Success, Service & Operations Department?
According to AmbitionBox, 3% of DCB Bank's Customer Success, Service & Operations Department employees work from home permanently, 92% work from the office, and 5% follow a hybrid model, based on 37 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at DCB Bank's Customer Success, Service & Operations Department, click here.
How do I get a job at DCB Bank's Customer Success, Service & Operations Department?
To get a job at DCB Bank's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top DCB Bank interview questions and practice your responses to prepare thoroughly.

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Work Policy at DCB Bank Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 37 reviews in last 6 months

Work from office

Work from office

92%
Hybrid

Hybrid

5%

2 days/week from office

3%

3 days/week from office

2%

Permanent work from home

Permanent work from home

3%

Gender Based Ratings at DCB Bank Customer Success, Service & Operations Department

based on 274 reviews
3.5
Rated by 61 Women

Rated 4.0 for Salary & Benefits and 3.6 for Work-Life Balance

women
4.1
Rated by 213 Men

Rated 4.0 for Job Security and 3.9 for Work-Life Balance

men

Working Days at DCB Bank Customer Success, Service & Operations Department

based on 281 reviews
Monday to Saturday
43%
Alternate Saturday off
38%
Monday to Friday
14%
Other
3%
Rotational Shift
2%

Work Timings at DCB Bank Customer Success, Service & Operations Department

based on 281 reviews
Flexible timing
Strict (9.30am - 6.30pm)
Strict (9.30am - 6pm)
41%
13%
12%
34% employees reported other strict timings

Shift Timings at DCB Bank Customer Success, Service & Operations Department

based on 281 reviews
Day shift
Night shift
99%
1%

Business Travel at DCB Bank Customer Success, Service & Operations Department

based on 281 reviews
Within city
47%
No travel
45%
Within country
6%
International travel
1%
Within the city
1%
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