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Customer Care Executive interview
Q1. 1. If the customer had two queries at the same time,how did you handle the ... read more
asked in
Customer Care Executive interview
Q2. What will you do if the customer is talking to you inappropriately?
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Customer Care Executive interview
Q3. What will you do if the customer is very rude?
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Concentrix Corporation.
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People also ask about Concentrix Corporation, Gurgaon / Gurugram Customer Care Executives
Is Concentrix Corporation, Gurgaon / Gurugram a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 162 employee reviews, it's clear that most customer care executives have a positive experience working at Concentrix Corporation, Gurgaon / Gurugram. Job Security holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation, Gurgaon / Gurugram pay their Customer Care Executives well?
According to AmbitionBox reviews, Concentrix Corporation, Gurgaon / Gurugram customer care executives rate their salary and benefits at 3.4 out of 5, based on 162 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation, Gurgaon / Gurugram's customer care executives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation, Gurgaon / Gurugram for customer care executives, click here.
How is the work culture at Concentrix Corporation, Gurgaon / Gurugram for Customer Care Executives?
Work culture at Concentrix Corporation, Gurgaon / Gurugram for customer care executives is rated 4.0 out of 5 by 162 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Concentrix Corporation, Gurgaon / Gurugram. To read reviews specifically about work culture at Concentrix Corporation, Gurgaon / Gurugram for customer care executives, click here.
How is the job security at Concentrix Corporation, Gurgaon / Gurugram for Customer Care Executives?
Based on 162 reviews on AmbitionBox, Concentrix Corporation, Gurgaon / Gurugram's customer care executives rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, Gurgaon / Gurugram, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation, Gurgaon / Gurugram for customer care executives, click here.
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- Concentrix Corporation Customer Care Executive Gurgaon / Gurugram Reviews
Gender Based Ratings for Concentrix Corporation Customer Care Executive Gurgaon / Gurugram
based on 151 reviews
Rated by 60
Women
Rated by 91
Men
Working Days for Concentrix Corporation Customer Care Executive Gurgaon / Gurugram
based on 162 reviews
Rotational Shift
74%
Monday to Friday
20%
Other
4%
Monday to Saturday
1%
Alternate Saturday off
1%
Work Timings for Concentrix Corporation Customer Care Executive Gurgaon / Gurugram
based on 162 reviews
Flexible timing
Strict (9am - 7pm)
Strict (8pm - 5.30am)
65%
6%
2%
27% employees reported other strict timings
Shift Timings for Concentrix Corporation Customer Care Executive Gurgaon / Gurugram
based on 162 reviews
Day shift
Night shift
60%
40%
Business Travel for Concentrix Corporation Customer Care Executive Gurgaon / Gurugram
based on 162 reviews
No travel
73%
Within city
18%
Within country
5%
International travel
3%
Within the city
1%
Concentrix Corporation Customer Care Executive
Salaries in Gurgaon / Gurugram
based on 224 salaries
₹1.2
L/yr - ₹5.2
L/yr
6%
more
than the average Customer Care Executive Salary in India
View more details
Office cab/shuttle
25 total
responses
International/On-site exposure
3 total
responses
Health insurance
12 total
responses
Office gym
6 total
responses
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