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CoinDCX

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3.8

based on 108 Reviews

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CoinDCX Customer Success, Service & Operations Department Reviews

based on 21 reviews

Updated 19 Dec, 2024

Overall Rating

3.3/5

How AmbitionBox ratings work?

Category Ratings

3.4

Work-Life balance

3.3

Salary & Benefits

3.2

Skill development

2.8

Company culture

2.8

Work Satisfaction

2.4

Job Security

2.4

Promotions/Appraisal

CoinDCX is rated 3.3 out of 5 stars on AmbitionBox, based on 21 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Explore Reviews by Department

View All

Customer Success, Service & Operations

3.3

• 21 Reviews

Engineering - Software & QA

3.9

• 20 Reviews

Marketing & Communication

4.0

• 13 Reviews

Human Resources

4.4

• 9 Reviews

Data Science & Analytics

3.4

• 7 Reviews

Strategic & Top Management

4.3

• 6 Reviews

Top Mentions in CoinDCX Customer Success, Service & Operations Department Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

21 reviews found

Sort by: Popular

Corporate Agency Manager in Mumbai

Full Time

Service Delivery Department

5.0

posted on 21 Feb 2024

Employer’s Response

Thank you for your rating

Overall Rating

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Top trending discussions

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I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

Got a question about CoinDCX?

Ask anonymously on communities.

Jobs at CoinDCX

View all

Assistant Manager - Copywriting

Mumbai

2-10 Yrs

Not Disclosed

Intern - Business Analyst

Bangalore / Bengaluru

0-1 Yrs

Not Disclosed

Staff Engineer 1 - Backend

Bangalore / Bengaluru

2-5 Yrs

Not Disclosed

Staff Engineer (Mobile) - 1

Bangalore / Bengaluru

2-6 Yrs

Not Disclosed

Senior Software Engineer 2 - Frontend

Bangalore / Bengaluru

3-7 Yrs

Not Disclosed

Founders Office

Bangalore / Bengaluru

2-6 Yrs

Not Disclosed

Senior Software Engineer 2 - Backend

Bangalore / Bengaluru

3-7 Yrs

Not Disclosed

Engineering Manager

Bangalore / Bengaluru

8-13 Yrs

Not Disclosed

Manager - Escalation Management (Customer Success)

Mumbai, Bangalore / Bengaluru

10-15 Yrs

Not Disclosed

SDE 1 - DevOps

Bangalore / Bengaluru

3-7 Yrs

Not Disclosed

More about working at CoinDCX

HQ - Mumbai,Maharashtra, India
Emerging Technologies
501-1k Employees (India)
Internet

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 21 CoinDCX reviews submitted by CoinDCX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if CoinDCX is the right company for you. 62% of employees reported the worki...ng days at CoinDCX as Rotational Shift. 65% employees reported the work timings at CoinDCX as Flexible timing. Read more

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CoinDCX Reviews >
CoinDCX Customer Success, Service & Operations Department Reviews Reviews

Gender Based Ratings at CoinDCX Customer Success, Service & Operations Department

based on 20 reviews

4.2

Rated by 4 Women

Rated 4.2 for Work-Life Balance and 4.2 for Company Culture

3.1

Rated by 16 Men

Rated 3.2 for Salary & Benefits and 3.2 for Work-Life Balance

Working Days at CoinDCX Customer Success, Service & Operations Department

based on 21 reviews

Rotational Shift

62%

Monday to Friday

25%

Other

13%

Work Timings at CoinDCX Customer Success, Service & Operations Department

based on 21 reviews

Flexible timing

Strict (10am - 7pm)

Strict (10am - 8pm)

65%

12%

11% employees reported other strict timings

Shift Timings at CoinDCX Customer Success, Service & Operations Department

based on 21 reviews

Day shift

Night shift

67%

33%

Business Travel at CoinDCX Customer Success, Service & Operations Department

based on 21 reviews

Within city

50%

No travel

44%

Within country

CoinDCX Salaries in Customer Success, Service & Operations Department in India

Senior Operations Analyst 8 salaries	₹6 L/yr - ₹8 L/yr
Customer Success Expert 6 salaries	₹3.9 L/yr - ₹6.8 L/yr
Operations Analyst 6 salaries	₹4.7 L/yr - ₹6.2 L/yr
Customer Support Executive 5 salaries	₹4.5 L/yr - ₹8 L/yr
Customer Service Executive 4 salaries	₹5 L/yr - ₹5.3 L/yr