CMS IT Services Engineer- Customer Support Reviews
based on 59 reviews
Updated 14 Nov, 2024
Overall Rating
3.2/5
How AmbitionBox ratings work?
Category Ratings
3.0
Job Security
3.0
Work-Life balance
2.9
Company culture
2.9
Skill development
2.8
Work Satisfaction
2.5
Salary & Benefits
2.4
Promotions/Appraisal
CMS IT Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 59 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
CMS IT Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 59 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in CMS IT Services Engineer- Customer Support Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
59 reviews found
for
"salary"
Return to all reviews
Engineer- Customer Support in
Secundarabad
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 May 2021
Likes
Super company got lot work experience
Dislikes
not getting good salary..
Work Details
Superb
Work timings: Flexible Timings
Employee Benefits
Nothing
Engineer- Customer Support in
Patna
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Aug 2020
Likes
Good work environment and culture.
They give good salary hike .
Work Details
Interesting.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Engineer- Customer Support in
Bangalore / Bengaluru
IT Network Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 07 Jun 2020
Likes
I like only the thing that they are providing opportunities to learn different Applications new technologies.
But the bad thing after learning you can't able to use the skills and sallry hike is not there.
Dislikes
Salary growth is not there
Work Details
Good
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Employee Benefits
They are providing training for the new application came to organization
Engineer- Customer Support in
Gurgaon / Gurugram
Contractual
·
BFSI, Investments & Trading Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Jun 2023
Likes
Nothing to like. Management behaviour is very bad
Dislikes
Very bad experience, salary is not on time
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Engineer- Customer Support in
Bangalore / Bengaluru
IT Network Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 17 Dec 2019
Likes
It is a Good platform to Learn
Dislikes
Salary Package is very Low
Work Details
Work days: Monday to Saturday
(Strict Timings)
Engineer- Customer Support in
Navi Mumbai
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Feb 2019
Likes
Company never see employee growth. Company is always think about customer. Main is salary, employee get salary on time but never get any fixed salary there is always unknown deduction. Never discuss on incriminate. Never clear with offer letter and salary slip, there is always difference....Read More
Dislikes
There is no any thing that I like in company. One's company hire someone then they start applying policy that never disclose before joining
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employee Benefits
None of above mentioned
Engineer- Customer Support in
Bangalore / Bengaluru
Hardware Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 16 Aug 2018
Likes
Work place good but expanse not clear on time
Dislikes
Salary issues in company
Work Details
Work days: Monday to Saturday
(Strict Timings)
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CMS IT Services.
Engineer- Customer Support in
Navi Mumbai
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Sep 2019
Likes
Salary given on time
Dislikes
No growth in company internal politics, no salary increase
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Salary will be regular that's like it organization
Dislikes
No Bonus on Diwali... And increment also not manage by management...management very poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Engineer- Customer Support in
Ahmedabad
IT Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Oct 2018
Likes
Job security & getting salary on time
Dislikes
sometime taking leave becomes difficult
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 27 Nov 2019
Likes
Ou can increase your knowledge
Dislikes
Salary, Claim, is not proper
Work Details
It consultant, Customer support Engineer
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support in
Navi Mumbai
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 27 Jul 2018
Likes
CMS is one of the best IT company for fresher. I have learned lot of things professionally and technical.
Dislikes
As compared to work there is no hike in salary but workplace is good.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Engineer- Customer Support
Full Time
·
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 21 Mar 2018
Likes
I like industrial training,career growth awesome but salary/appraisal may b not so good, but I can't talk about my company bad..It's career life for freshers is awesome..Thank u CMS TEAM..
Dislikes
Salary is not so good ...But overally good
Work Details
I like company policy and I would like to improve management team to support junior s and physically check in client side ...
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Engineer- Customer Support in
Gurgaon / Gurugram
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 12 Feb 2019
Likes
Teammates was good, salary was very low.
Dislikes
Salary was not good.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support in
Patna
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Feb 2020
Likes
Skill development training happened in some intervals.
Dislikes
Work pressure is too much and salary is too low.
Engineer- Customer Support in
Bangalore / Bengaluru
Restaurant Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 28 Aug 2018
Likes
Company itself good, friendly managers, good coworkers, but the salaries are very less they paying
Dislikes
No career growth, no appraisal, no trainings, salary and work not balancing , paid less salary heavy works
Work Details
Work days: Monday to Friday
(Strict Timings)
Engineer- Customer Support in
Kolkata
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 15 Feb 2021
Likes
Management is bogus. No hope only politics.
Dislikes
Higher Management is bogus. Salary structure is bogus.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support in
Bangalore / Bengaluru
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 02 Apr 2018
Likes
Nothing
Dislikes
Salary policy and salary increment policies are not good
Work Details
Customer support engineer in client location.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about CMS IT Services's Engineer- Customer Supports
Is CMS IT Services a good place to work for Engineer- Customer Supports?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 59 employee reviews, it's clear that most engineer- customer supports have an average experience working at CMS IT Services. Job Security holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about job security and career growth on AmbitionBox.
Does CMS IT Services pay their Engineer- Customer Supports well?
According to AmbitionBox reviews, CMS IT Services engineer- customer supports rate their salary and benefits at 2.5 out of 5, based on 59 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about CMS IT Services's engineer- customer supports salaries here and to read reviews specifically about salary and benefits at CMS IT Services for engineer- customer supports, click here.
How is the work culture at CMS IT Services for Engineer- Customer Supports?
Work culture at CMS IT Services for engineer- customer supports is rated 2.9 out of 5 by 59 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at CMS IT Services for engineer- customer supports, click here.
How is the job security at CMS IT Services for Engineer- Customer Supports?
Based on 59 reviews on AmbitionBox, CMS IT Services's engineer- customer supports rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at CMS IT Services for engineer- customer supports, click here.
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