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Filter reviews by CIK Telecom Customer Service Representative 2 Reviews
Overall Rating
Category Ratings
Job security
Work-life balance
Company culture
Salary
Work satisfaction
Skill development
Promotions
1 review found
Customer Service Representative 2 in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
best in industry
- Job security - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
best in industry
- Skill development - Bad
- Promotions - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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Customer Service Manager in New Delhi (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing is there to be like
Dislikes
No job security No appraisal No salary increment
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Technical Support Engineer in New Delhi
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
I have no point to share positive feedback for this company, worst part is if you quit the job after serving proper notice period , they give negative feedback to the next employer on bgv . It happens to me. Hr babu Rao behaviour is very bad , he thinks like he is an IAS officer . Emergency leaves not accepted by the manager and if you take a leave they deduct the salary for 2 days
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Technical Support Engineer in New Delhi
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Like CIK TELECOM in team work and always help senior to junior
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
No reason of dislike
Work Details
Work days: Rotational Shift (Strict Timings)
Technical Support Engineer in Gurgaon / Gurugram
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company provides you platform so that you can talk with UK people. And improve your communication.
Dislikes
Company will cut your salary with out telling you company norms. Also there is no leave.
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
In starting little good but after some time they pressurized you for every mistake.
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Service Associate in Haryana
Flight & Airport Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Average Work Life Balance. Work from home.. Nothing else
Dislikes
The company should look after their employees. A good management creates a good working environment. I believe this company lacks in that field. Supporting their employees. Understanding their needs. This can change with a good restructure under management or supervisor roles.
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
I am thankful to CIK for providing me an opportunity to work with them. It's been a fair experience so far. The company could strengthen their policies in some areas such as Hiring / HR / Administration.
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Customer Service Executive in Gurgaon / Gurugram
Customer Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Just do you work.
- Skill development - Good
- Work satisfaction - Good
Dislikes
Management.
- Job security - Poor
- Company culture - Poor
Work Details
Going good.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Engineer in gurugao
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
nothing. no they not supporting, even hamulating and harassing
Dislikes
i would not to join this organization. the management is not employee pro. i felt mental harassment and humiliation. they change their policies if employee asks for his rights. terrible working here. i would never ask anyone to join cik telecom. zero work ethics.
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
tech support
Work days: Rotational Shift (Strict Timings)
Customer Support Associate in Gurgaon / Gurugram
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Can keep oneself busy
- Skill development - Good
- Job security - Good
- Promotions - Excellent
- Work-life balance - Good
Dislikes
We cannot satisfied the managers with our work at all. Doesn't matter how dedicated we are and that makes every employee very upset
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Technical Support Engineer
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Promotions - Excellent
Dislikes
learning
- Salary - Poor
- Skill development - Poor
Work Details
Good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Executive in Gurgaon / Gurugram
Customer service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Being a fresher there gott opportunity to refine my skills & capabilities. Came to know about my weakness and strenghts. Supportive colleagues. Overall good environment.
- Job security - Excellent
- Work satisfaction - Excellent
Dislikes
Few things but would not like to point out any. As have learnt so much from there.
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Other CIK Telecom Reviews
HR Executive in New Delhi
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working environment, culture ,safety
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Nothing
Technical Support Associate (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Workdays are only 5 days a week .
- Work-life balance - Good
Dislikes
High expectations from employees. Taking leaves is not easy , even for sick leave or important urgent leaves.
- Job security - Poor
- Company culture - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Technical Support Representative (working remotely)
Full Time
Telecom Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only 1 or 2 person is supportive in whole team
Dislikes
No job security and have no human rights no hierarchical approach to complaint in company, only the harassment thru. Shift timings and no value for your personal problems, they give a negative feedback to other company if you left the organization after serving a notice period according to policies and , if I ask for salary slip they provide after one months when I marked reminder mails many times....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Sales Executive (working remotely)
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Indian management is totally Lull.
Dislikes
Indian management policy.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Csa Supervisor (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Na na na na na
- Job security - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Na na na na na
Technical Support Executive (working remotely)
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time, WFH
Dislikes
Everything other then mentioned above
- Salary - Bad
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
L2 Technical Support Engineer in Gurgaon / Gurugram
Technical Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only one thing wfh during covid19 but nothing provided compansation of internet, and other thing like inverter. They strekly force to employees to arrange inverter and broadband connection on own expense. Company never give any compansation.
Dislikes
I work here more than 6 years as L2 technical support executive. No job security no grouth, management level very poor.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Support Representative in Gurgaon / Gurugram
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I recently got an opportunity to work with CIK Telecom. Like about this company, they are providing WFH, Hiring process is very smooth, Training was good.
Dislikes
Well, I don't know where to start from because there is so much to say. Start with salary - salary will process once you clear the training & call evaluation period which will take 30 days. Some people are taking care of management. No future - whenever they will get a chance, you are out that means you have to proof yourself every time without fail.
- Salary - Poor
- Job security - Bad
- Work satisfaction - Poor
Work Details
You have to proof yourself every time without failure.
Work timings: Flexible Timings
Work related travel: This is a desk job.
Technical Support Executive in New Delhi
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
great
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
nothing all is good
Work Details
all is good
Work days: Monday to Friday (Flexible Timings)
Team Leader and Level 2 Network Engineer in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good for starting Carrer
Dislikes
Bad working environment
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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- HQ - Toronto, Canada
- Telecom
- 51-200 Employees (India)
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CIK Telecom Reviews by Designations
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AmbitionBox has 1 CIK Telecom review submitted by CIK Telecom employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if CIK Telecom is the right company for you. 100% of employees reported... the working days at CIK Telecom as Rotational Shift. 100% employees reported the work timings at CIK Telecom as Strict timing. Read more- Home >
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