Carelon Global Solutions Customer Care Representative Reviews

Likes

Benefits are good.. transport facility is provided.

Dislikes

Managers are toxic which spoils the whole work culture. The lady HR manager is the worst of all. Maybe she is not happy in her personal life hence she cannot handle others life being good. She will pressurizes everyone so much to work and thinks the team is as her slave. Because of her behaviour people keep quitting. There are no old people left in the team except few who are her chamchas. This attitude is creating problems in the team as new associates keep joining and quitting. The top management is least bothered that they never enquired why so many people have left. She will cry if you ask for leaves as if you are asking for her personal property and will call you during your holidays and spoil your off. Forget leaves during probation period unless you end up in hospital. If she doesn't like someone she will make sure to target them to the extent where they quit and she will display as if it's our own mistakes. She plays such a high level of mind games and politics because she doesn't have any knowledge of handling team at all. One of the worst team i have ever worked in my whole life....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Office politics are very high and they care about your talent. They only need the one who is like a doll to roll their heads for all the shit they say.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work

Dislikes

My process expert worst

Likes

Culture and environment

Dislikes

Promotion and career growth

Likes

Good environment

Dislikes

Very less promotional

Likes

Work culture

Dislikes

No such found in 2 years

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

when inwas working it was work from home

Dislikes

now wfh is not available

Likes

Ambience

Dislikes

There is a manager called Umashankar, he gives promotion only to the person who does party with him. And there is no value for your talent if you are working under him . Though you give your best he will not recognize.

Likes

Very bad company, manager and management is very bad donot go to this company.micro managment is there for eveything and there is no ptos they will give even though you tell then aerly of the year they wont give you sat sun day also you hv to work and there is not OT

Dislikes

Manager and whole management is bad

Likes

Environment, Work Culture.

Dislikes

Without letting associates know, what is the organizational-level update? Leadership is not communicating or providing a heads-up. Upgrading skills is not an easy process. There are three to four levels of pre-approval for learning certifications.

Likes

NA

Dislikes

Worst Company I have worked with They don't give you enough Time for learning things & give you unachievable Target of 100 Claims whichh No One is achieving, So much of Office Politics is there in Company if you are favourite one of team leader than you will be able to stay in this company if not than they target you personally You have to fight with them for your leaves also Don't go under Ajay Talluru Sundar Hes very Bad Person....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

Carelon have good infrastructure which makes employee to feel working for a big MNC.

Dislikes

* Once you reach the promotion criteria in a specific LOB, management shifts you to another LOB so that they can skip you from promoting to next position. * Team leaders treat you like a student not a professional employee. They give you threats of job removal and year end appraisal. * For the name sake management offers you some courses but TL’s wouldn’t let you to attend ‘em if you not done with daily target. * Food is worst. * If you don’t reach targets TL’s make you to login after shifts I,e. Shift extension * You won’t get appreciation for your work, instead it’ll go to the management favourite employees. * They play with employees mental health....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Team lead behavouir is horrible. Manager is not supportive. No appreciation. No salary benefits. No other benefits. Horrible Food. Toxic Teamlead. Toxic environment. Leads wont stand by your side. No matter how much you contribute towords the work, Team lead is blind to recognise. 0/10 rating.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing was good....only initial days were good.

Dislikes

I was the top performer in this company for 5 years....with top rating if 5.....still no promotion was given.....and they were continuously switching the teams to avoid promotion.....i wasted my career.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good company friendly environment, employees saftey, work life balance. 5/5⭐⭐⭐⭐⭐, The main thing is very good for freshers also with good salary...

Dislikes

Management is recognizeing the employee, but needs to give good Hike, The only main thing is giving less hike.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

The most working satisfaction is shift allowance only iam an ex employee but now shift allowance is getting vanished other than that everything is good

Dislikes

I would say process changes every day there is new update on process which will create errors and supervisor will not understand this that we all are working humans not machine that's all And about promotion nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.