Capita - O2 - Telefonica Uk Customer Service Executive Reviews

Likes

It was good to help customer queries

Dislikes

I think it's nothing to dislike about

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company hasn't paid it's employees since mid February... employees worked till march. supporting in Covid is next step. Employees are waiting for the salaries they have worked for. There is been zero communication from management about how due salary will be paid...

Dislikes

There is zero focus on employee welfare training. Employees are expected to do unlimited hours for company without any gratitude or acknowledgement..

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Company hasn't paid employees since Feb... Management is not responding either...

Dislikes

Company doesn't provides any sort of training or any other support. Salaries are always delayed. Always short of staff... Staffs at all levels are dissatisfied....

Work Details

Manager

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Work Environment and Growth Exposure

Dislikes

NA

Likes

I liked (past tense) my colleagues and the initial sense of purpose and community when we first started, latterly it went downhill, all about the money, less about the people and it was obvious in the work and staff demeanour .... sad because it could have been brilliant.

Dislikes

I used to dislike the pretentiousness of it all, the false hopes, the big talk, the meetings about meetings, the silly decisions made by the board of directors. They used to talk about listening but fail to actually hear what we were saying, lots of misspent money, poor decisions and lying to staff and customers

Work Details

I loved my job, I was provided with so many opportunities, however knowing this feeling was not mutual amongst many business areas was hard to work amongst

Work days: Monday to Friday (Flexible Timings)