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Capita - O2 - Telefonica Uk
4.4
based on 8 Reviews
Company Overview
Company Locations
Working at Capita - O2 - Telefonica Uk
Company Summary
Overall Rating
4.4/5
based on 8 reviews
Highly rated for
Company culture, Salary, Work-life balance
Work Policy
Monday to Friday
50% employees reported
Flexible timing
67% employees reported
No travel
49% employees reported
Day shift
100% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
1 employee reported
Office gym
1 employee reported
Cafeteria
1 employee reported
View detailed benefits
About Capita - O2 - Telefonica Uk
Founded in--
India Employee Count--
Global Employee Count--
Headquarters--
Office Locations
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Website--
Primary Industry
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Capita - O2 - Telefonica Uk Ratings
based on 8 reviews
Overall Rating
4.4/5
How AmbitionBox ratings work?
5
3
4
2
3
1
2
0
1
2
Category Ratings
4.4
Company culture
4.4
Salary
4.4
Work-life balance
4.4
Skill development
4.4
Promotions
4.4
Work satisfaction
4.3
Job security
Capita - O2 - Telefonica Uk is rated 4.4 out of 5 stars on AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Capita - O2 - Telefonica Uk Reviews
Compare Capita - O2 - Telefonica Uk with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 4.4/5 based on 8 reviews | 3.5/5 based on 34.5k reviews | 3.8/5 based on 3.9k reviews | 3.5/5 based on 3.7k reviews |
Highly Rated for | Skill development Work-life balance Salary | Job security | Company culture | No highly rated category |
Critically Rated for | No critically rated category | Promotions Salary Work satisfaction | Promotions Work satisfaction | Promotions Job security Salary |
Primary Work Policy | - | Hybrid 75% employees reported | Hybrid 90% employees reported | Hybrid 83% employees reported |
Rating by Women Employees | - no rating available | 3.6 Good rated by 7.3k women | 3.9 Good rated by 925 women | 3.6 Good rated by 910 women |
Rating by Men Employees | - no rating available | 3.5 Good rated by 25.7k men | 3.8 Good rated by 2.7k men | 3.5 Good rated by 2.6k men |
Job security | 4.3 Good | 3.8 Good | 3.6 Good | 3.2 Average |
View more
Capita - O2 - Telefonica Uk Salaries
4.4
rated by 8 employees for salariesSupervisor
(2 salaries)
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₹2.9 L/yr - ₹3.7 L/yr
Product Development Engineer
(2 salaries)
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₹2.1 L/yr - ₹2.6 L/yr
Unity Game Developer
(2 salaries)
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₹3.8 L/yr - ₹4.8 L/yr
Manager Security & Administration
(1 salaries)
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₹6.8 L/yr - ₹8.7 L/yr
Club Manager
(1 salaries)
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₹5.7 L/yr - ₹7.2 L/yr
QA Engineer
(1 salaries)
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₹0.4 L/yr - ₹0.5 L/yr
GYM Trainer
(1 salaries)
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₹6.3 L/yr - ₹8 L/yr
GYM Manager
(1 salaries)
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₹1.6 L/yr - ₹2.1 L/yr
AI Engineer
(1 salaries)
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₹4.3 L/yr - ₹5.5 L/yr
Front Desk Executive
(1 salaries)
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₹1.6 L/yr - ₹2.1 L/yr
Capita - O2 - Telefonica Uk News
View all
My mother has Alzheimer’s but O2 won’t refund unused phone contract
- A customer with power of attorney for her mother, who has Alzheimer’s, has been chasing a £1,000 refund on a mobile phone contract that she never cancelled.
- The customer contacted O2 in February 2024 to cancel, but was told only the account holder could do so.
- After months of no response, the customer cancelled the direct debit and later received a notice threatening debt collection.
- The Communications Ombudsman ruled that O2 is within its rights to continue billing for an unused service, but O2 credited the customer £100 as a goodwill gesture.
Guardian | 21 Jan, 2025
UK households sitting on £200 in unclaimed phone value, research finds
- Almost half of Brits have unused tech lying around the house, with 29% unaware that they can make money from trading in their devices.
- Over a third of Brits don't know where to trade in a mobile phone for cash, while 24% mistakenly believe that throwing away unwanted phones is responsible disposal.
- Only 11% of Brits have traded in a device in the last five years, resulting in the average UK household missing out on over £200 in unclaimed phone value.
- O2 Recycle offers a platform for trading in old phones and devices, with over four million devices recycled since its launch in 2009.
TechDigest | 16 Jan, 2025
NHS Discounts List: New Deals Blue Light Staff
- NHS staff and healthcare workers can access exclusive discounts from top brands.
- Gousto offers 60% off the first box and 20% off all boxes in the first month.
- O2 provides NHS staff with a 25% discount on the new iPhone 16.
- McDonald's offers a 20% discount on main menu items for NHS employees.
- Nando's provides a 20% discount on food and drinks for NHS, police, fire, and ambulance staff.
TechBullion | 13 Dec, 2024
O2 launches free AI-powered scam call detection service
- O2 has launched a free AI-powered scam call detection service called Call Defence.
- The service uses Adaptive AI to analyse call number behaviour in real-time and determine whether it could be a scam or spam call.
- O2 claims to be the first and only UK mobile operator to provide this service at no extra cost.
- The technology acts as an early warning system to help customers stay safe and avoid falling victim to fraud.
TechDigest | 29 Nov, 2024
An A.I. Granny Befuddles Phone Scammers
- O2, a big British phone company, has unveiled an A.I.-generated granny named Daisy Harris as a tool to curb phone scammers.
- Daisy is capable of wasting unlimited amounts of time when scammers call her number.
- Phone scams have reached alarming levels globally, with millions of scam calls occurring daily.
- Daisy is an innovative solution to combat phone scammers and protect potential victims.
Nytimes | 25 Nov, 2024
The Birth of Daisy an AI Grandma
- O2 has developed an AI called Daisy, also known as the AI granny, to combat phone scams and fraud in the UK.
- Daisy was created using a large language model and incorporates a 'Character Personality Layer' to mimic the behavior of an elderly person.
- The project involved collaboration with scambaiting expert Jim Browning, who provided insights into scammer tactics.
- Daisy can engage scammers in lifelike conversations and keep them engaged for extended periods.
Medium | 16 Nov, 2024
‘AI Granny’ is happy to talk with phone scammers all day
- UK mobile network operator, O2, introduces 'dAIsy', a chatbot designed to frustrate phone scammers.
- The AI granny engages scammers in conversation to keep them occupied.
- The chatbot uses various AI models to transcribe the caller's voice into text and generate responses.
- The AI was trained by a 'scambait' expert and aims to combat the rising issue of telephone scams.
TechCrunch | 16 Nov, 2024
‘AI granny’ scambaiter wastes telephone fraudsters’ time with boring chat
- U.K. mobile network O2 has created an 'AI granny' called Daisy to waste scammers' time.
- Daisy uses AI models to engage in rambling chat and share made-up personal information.
- The purpose is to keep scammers on the line for as long as possible.
- O2 has managed to keep numerous fraudsters on calls for up to 40 minutes.
TechCrunch | 15 Nov, 2024
O2 unveils Daisy, the AI Granny fighting scammers
- O2 has introduced an AI Granny named Daisy to combat scammers.
- Daisy engages with scammers and wastes their time using cutting-edge AI technology.
- O2's goal is to prevent scammers from targeting real victims and raise fraud awareness.
- Influencer and reality TV star, Amy Hart, collaborates with Daisy to share her scam experience.
TechDigest | 15 Nov, 2024
Amazon takes on Temu and Shein with Haul, Spotify guns for TikTok and YouTube
- Amazon has launched a new outlet called Haul to compete with low-cost retailers Temu and Shein by offering products priced at $20 or less.
- O2 has developed an AI system named Daisy to combat fraud by engaging with scammers during phone calls, wasting their time.
- Spotify is expanding into video podcasts and presentations to compete with platforms like YouTube and TikTok.
- A hacker has been sentenced to five years in prison for laundering the proceeds of a major cryptocurrency theft from the Bitfinex exchange.
TechDigest | 15 Nov, 2024
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Capita - O2 - Telefonica Uk FAQs
Does Capita - O2 - Telefonica Uk have good work-life balance?
Capita - O2 - Telefonica Uk has a work-life balance rating of 4.4 out of 5 based on 8 employee reviews on AmbitionBox. 63% employees rated Capita - O2 - Telefonica Uk 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read Capita - O2 - Telefonica Uk reviews for more details
Is Capita - O2 - Telefonica Uk good for career growth?
Career growth at Capita - O2 - Telefonica Uk is highly regarded, with promotions and appraisal rating of 4.4. 63% employees rated Capita - O2 - Telefonica Uk 4 or above on promotions/appraisal indicating that a significant portion of employees are satisfied with career growth opportunities. We recommend reading Capita - O2 - Telefonica Uk reviews for more detailed insights.
What are the pros of working in Capita - O2 - Telefonica Uk?
Working at Capita - O2 - Telefonica Uk offers several advantages that make it an appealing place for employees. The company is highly rated for company culture, promotions / appraisal and salary & benefits, based on 8 employee reviews on AmbitionBox.
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