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Cafe Coffee Day

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3.8

based on 1.5k Reviews

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Cafe Coffee Day Guest Relation Executive Reviews

Updated 1 Nov, 2024

Overall Rating

4.0/5

based on 17 reviews

Rating distribution

6 (35.3%)

9 (52.9%)

1 (5.9%)

0 (0%)

Category Ratings

3.3

Salary

3.3

Work-life balance

3.2

Job security

3.2

Work satisfaction

3.1

Company culture

3.0

Skill development

2.5

Promotions

What employees say about Cafe Coffee Day?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

67% employees reported

Flexible timing

86% employees reported

Within city

77% employees reported

View more detailed insights

Gender based rating

4.9

Rated by Women

3 reviews

4.0

Rated by Men

14 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

17 reviews found

Sort by: Popular

Guest Relation Executive in Kolkata

Full Time

F&B Service Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Nov 2024

Likes

Still ok Ok working hours

Dislikes

Worst management system to ever exist

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Guest Relation Executive in Hyderabad / Secunderabad

Full Time

F&B Service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 03 Sep 2023

Likes

Good company

Job security - Good
Work-life balance - Good

Dislikes

Bad work experience

Guest Relation Executive in Mumbai

Full Time

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Jul 2023

Likes

Feel proud To work with Indian Brand like cafe coffee day

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

They permanently closed their lots of outlets

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Guest Relation Executive in Bangalore / Bengaluru

Full Time

Front Office & Guest Services Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Sep 2023

Likes

The ambience and the Magic that founder has created!!!

Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Operation Department should have a complete rework!!! More scrutiny and audit is required!!!

Promotions - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Guest Relation Executive in Kolkata

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 14 May 2023

Likes

Sop

Promotions - Good

Dislikes

Very very negative environment

Company culture - Bad
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country, Travel Within City.

Guest Relation Executive in Mysuru / Mysore

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

5.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 22 Apr 2021

Likes

Area coach

Salary - Good
Work satisfaction - Excellent
Company culture - Good

Dislikes

Sales pressure

Skill development - Bad
Job security - Bad
Promotions - Poor
Work-life balance - Poor

Work Details

Average

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Guest Relation Executive in Mumbai

Front Office & Guest Services Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 21 May 2019

Likes

Working with cafe coffee day is really good experience for me. All the teammates are very good

Job security - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

The cafe coffee day has there own app which is cafe connect for the employees but it’s not that much satisfy. And i am not satisfying the employees benefits or discount because some employees has the employees benefits cards now its ban

Salary - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Cafe Coffee Day.

Guest Relation Executive

Cafe Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 18 Jul 2019

Likes

Salary Deduction is a major problem

Dislikes

Non educated staff, salary issue, working hours

Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

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Guest Relation Executive in Okhla , delhi

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 27 Sep 2020

Likes

As the way i used to work there . To operate morning shift and manage all the things & much more . Great work environment Seniors were very supportive & ready to help each other .

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

There is no fast career growth as it should be ..

Work Details

I have learend alot from cafe coffee day the square ..it was amazing experience to work with that organization . The job is very interesting . It was multiple task that i have to do on thd shift thats why i learnt . Overall amazing experience .

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employee Benefits

ÈSIC

Guest Relation Executive in Mumbai

Front Office & Guest Services Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 16 Jan 2019

Likes

Skill development - Good

Dislikes

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work timings: Flexible Timings

Guest Relation Executive in Bangalore / Bengaluru

F&B Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 02 Mar 2018

Likes

Physical work isn't there that much

Salary - Good
Job security - Excellent
Company culture - Good

Dislikes

The mentally pressure is very high ... also single facilities not provided to employees

Promotions - Poor

Work Details

It was the great learning experience

Work timings: Flexible Timings

Guest Relation Executive in Bangalore / Bengaluru

CCD Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Mar 2018

Likes

A Great Place to work.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Over Time

Work Details

Nice Job

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Guest Relation Executive in Pune

Restaurant Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Apr 2019

Likes

I loved the culture of company even managers and team members are very supportive

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Guest Relation Executive

Front Office & Guest Services Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

2.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Dec 2017

Likes

Excellant staff good company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

More pressure

Work satisfaction - Poor

Work Details

Work days: Monday to Friday

Guest Relation Executive in Chennai

Department Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Dec 2018

Likes

Learning of hospitality standards

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Growth is medium

Work Details

GUEST RELATION EXECUTIVE

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Guest Relation Executive in C.P Delhi

Front Office & Guest Services Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Jun 2022

Likes

Was good. Nice co-workers n timing.

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Guest Relation Executive in New Delhi

Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 07 May 2018

Likes

The company had a very good & healthy working environment. They train their employees before putting them on the floor. They provide growth opportunities to those looking to excel.

Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

The Salary Remuneration was very less as compared to the other competitors in the market. No extra benefits were provided by the company to their existing employees.

Salary - Poor

Work Details

Work part was exciting & fun.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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AmbitionBox has 17 Cafe Coffee Day reviews submitted by Cafe Coffee Day employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cafe Coffee Day is the right company for you. 67% of empl...Read more