BMC Software Senior Technical Support Engineer Reviews
based on 2 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 13 Mar, 2020
Overall Rating
5.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Company culture
5.0
Job Security
5.0
Salary & Benefits
5.0
Work-Life balance
5.0
Promotions/Appraisal
5.0
Work Satisfaction
4.0
Skill development
BMC Software is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
BMC Software is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Senior Technical Support Engineer in
Pune
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Mar 2020
Likes
BMC is best organization to grow professionally and personally.
Dislikes
NA
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Technical Support Engineer in
Pune
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Oct 2019
Likes
Its really a Best WorkPlace To be as have been awarded. U get very good opportunities to keep learning and help on growth of personal Development. WORKlife Balance is well maintaimed here. Compensation wise no other companies give like BMC. Being BMCian is great.
Dislikes
There's nothing I feel that we can dislike about BMC
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
System Administrator in
Pune
Full Time
·
IT Infrastructure Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 06 May 2024
Likes
Policies, Culture.
Dislikes
Overall BMC is good company but if you are in BMC SAAS department then you are in nuisance. Management think that just moving people here and there and firing them from JOB is their work and getting salary for it. New joiners are getting frustrated here within 3-4 months.
Work Details
Work days: Rotational Shift
Work related travel:This is a desk job.
Technical Support Engineer in
Pune
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Jul 2024
Likes
Work life balance and perks
Dislikes
Nothing
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Consultant in
Pune
Full Time
·
Content Management (Print / Online / Electronic) Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 08 Jul 2024
Likes
Very courteous colleagues. Great work wirlture.
Dislikes
Even if you are top performer, there is no job guarantee. You can be licked out any time without any prior hint.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Pune
Full Time
·
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 19 Jul 2024
Likes
When the company was managed by experienced professionals, you know, as an MNC, it was fantastic. Now, under Indian management, the work environment has deteriorated. The management is poor, and the managers lack technical expertise. They don't understand how the product works or how engineers fix it; they're only focused on KPIs and charts.
Company gone from superb to shit
Dislikes
Management
Work Details
Work policy:
3 days/week from office
Work timings: Flexible Timings
Senior Analyst in
Pune
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 04 Aug 2023
Likes
I have worked at this company for a few years now and I must say, the company culture is one of the best I have experienced. The environment is inclusive and collaborative.
The company is also innovative, constantly looking for new and better ways to do things.
Another great aspect of working at this company is the work-life balance. The management encourages employees to maintain a healthy work-life balance, which makes it easier to focus on both personal and professional goals.
Speaking of management, the leadership within the company is supportive and approachable, which is really great. The managers are communicative and effective in their roles, making it easier for employees to get the support they need.
Health insurance offered is also best compared to service based companies.
When it comes to career growth and development, there are plenty of opportunities available. The company provides training, mentorship, and other resources to help employees grow professionally. This makes it possible for employees to advance in their careers and develop new skills.
Finally, the compensation and benefits offered by the company are competitive and fair in comparison to industry standards.
There are free snacks available throughout the day :)
I would highly recommend this company to anyone looking for a great place to work....Read More
Dislikes
The only disadvantage I see is that employees are overloaded with work. You wouldn't get much free time and you'd be in front of your screen doing work continuously. I've noticed that some folks hardly wake up from their chairs to take a break since the workload is too much!
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Pune
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Dec 2023
Likes
Good work like balance
Dislikes
No dislikes
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
System Engineer in
Pune
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 14 Dec 2023
Likes
Work life balance
Dislikes
Missing some new tech in some project's.
Technical Support Engineer in
Pune
Full Time
·
Ist Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Nov 2022
Likes
People are very friendly from other teams so you focus on upskilling while interacting directly with other teams you want to get into. The management is quite happy to push you forward to your desired roles
Dislikes
They don't have remote for for technical support and work is mostly password resets and lockouts, no admin access to o365
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Devops Engineer in
Pune
Full Time
·
DevOps Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 10 May 2023
Likes
Learning new things will give you knowledge
Dislikes
Work life balance is not there.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Consultant in
Bangalore / Bengaluru
Full Time
·
IT Consulting Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Sep 2023
Likes
Good company with work life balance
Dislikes
None at this moment to
Employer’s Response
Thank you for your feedback! We're pleased to hear that you appreciate the work-life balance at BMC Software.
Other BMC Software Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Network Operations Specialist in
Pune
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 09 Oct 2024
Likes
company is good infrastructure provided by BMC help streamline work processes and allow employees to focus on delivering high quality results.
Dislikes
One challenge I experienced at BMC software was related to management policies and the decision-making process. In some instances, it felt like decision were primarily made by managers whith limited input from employees. This top-down approch sometimes led to lack of transparency and made it difficult for employees to feel valued orheard. additionally, there seemed to be minimal involvement from Hr in addressing employee concerns, which affected overall morale. I believe that a more collaborative approach, were employee feedback is genuinely considered, could create a more positive and inclusive work environment....Read More
BMS Operator in
Hyderabad / Secunderabad
Full Time
·
Facility Management Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Sep 2024
Likes
Like the like company culture work life balance and opportunities for learning and development
Dislikes
Like it some people have disliked working at bmc software for a variety of reason including
Work Details
Work timings: Strict Timings
Work related travel: This job involves
International Travel, Travel Within City, Travel Within Country.
Presales Analyst in
Pune
Full Time
·
BD / Pre Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Jul 2024
Likes
Nothing great, just if you want a job without any stress and want to chill then go here. Otherwise there is nothing challenging or learning or growth. Just do the tasks boss gives you and then go away.
And if you want to work in a fancy office.
Dislikes
- Managers will get promoted no matter how much you raise your voice to the HRs even in case of torture
- The salaries aren't revised as per market rate
- Even after being an old brand, the job safety has gone away comparatively since acquition by the KK bank
- No great appraisals
- There will be a process & template which you will have work on for years and years, where there will be really less scope to learn anything. Just become a robot that does its job as trained and go home. No real feedback of innovation and growth will be taken up....Read More
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Talent Acquisition Specialist in
Pune
Full Time
·
Recruitment & Talent Acquisition Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 18 Jun 2024
Likes
BMC Software is the best organisation to work with. Company offer ample amout of career develoment opportuinties. The management is highy experience and approchable, They are committed to employee growth.
It has dynamic and inclusive work culture. Company places a high value on work life balance. BMC has best benifits for its employee :)
Dislikes
While company is a leading employer with many strengths, addressing areas of improvement could enhance employee experince, by not mandating certain amount of work from office hours and flexible remote working, as its a market culture these days which does not effect individual work.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Recruiter Staff in
Pune
Full Time
·
Recruitment & Talent Acquisition Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 18 Jun 2024
Likes
I have been working with BMC from past 2 years and I am truly impressed by the collaborative culture, approachable leadership who are receptive to feedbacks and unique benefits.
The benefit package offerings like gym & sporting equipment, pet care, Go-green Initiatives are truly outstanding.
Dislikes
Teams are still resistant adopting new methods & processes which lead to insufficiencies and hinder innovation.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
DevOps Engineer 2 in
Pune
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 23 Dec 2024
Likes
Work ethics are good
Lot of other activities
Dislikes
Uncertain Layoffs
Hard and proactive working people didn’t get much recognised.
Lead Program Manager in
Pune
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
High salary and other perks
Dislikes
Culture and job security is questionable
Consultant in
Bangalore / Bengaluru
Full Time
·
IT Consulting Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Dec 2024
Likes
Work life balance and professional growth.
Dislikes
Nothing
Value Engineer in
Pune
Full Time
·
BD / Pre Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Company and work culture. Perks and Benefits!!
Dislikes
Nothing
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
People also ask about BMC Software's Senior Technical Support Engineers
How is BMC Software to work for?
BMC Software is rated 5.0 out of 5, based on 2 reviews by employees on AmbitionBox.
BMC Software is known for Company culture which is rated at the top and given a rating of 5.0. However, Skill development is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at BMC Software read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at BMC Software?
According to AmbitionBox ratings, BMC Software employees rate its salary and benefits as 5.0 out of 5. You can know more about BMC Software Salaries at AmbitionBox
How is the work culture at BMC Software?
Work culture is rated 5.0 at BMC Software by 2 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at BMC Software. Read detailed reviews by employees of BMC Software on AmbitionBox.