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Filter reviews by BigBasket Customer Success, Service & Operations Department Reviews
Overall Rating
based on 848
reviews
What employees say about BigBasket?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
77% employees reported
Monday to Saturday
45% employees reported
Flexible timing
57% employees reported
No travel
57% employees reported
View more detailed insights
Gender based rating
Rated by Women
115 reviews
Rated by Men
709 reviews
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Customer Success, Service & Operations
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1d
Zepto Going Big Like BigBasket!
Looks like Zepto is shifting gears! They’re now offering planned grocery orders, aiming for bulk buyers just like BigBasket did. No more last-minute snack runs, now you can stock up in one go.
Think this move will actually stick or just another gimmick? 🤔
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People also ask about BigBasket's Customer Success, Service & Operations Department
Is BigBasket's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 848 employee reviews, it's clear that most employees have an average experience working at BigBasket's Customer Success, Service & Operations Department.
Job security holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.2.
Read reviews about
job security
and
career growth
on AmbitionBox.
Does BigBasket's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, BigBasket's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.5 out of 5, based on 848 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about BigBasket's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at BigBasket's Customer Success, Service & Operations Department,
click here
.
How is the work culture at BigBasket's Customer Success, Service & Operations Department?
Work culture at BigBasket's Customer Success, Service & Operations Department is rated 3.7 out of 5 by 848 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at BigBasket's Customer Success, Service & Operations Department,
click here
.
How is the job security at BigBasket's Customer Success, Service & Operations Department?
Based on 848 reviews on AmbitionBox, BigBasket's Customer Success, Service & Operations Department employees rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at BigBasket's Customer Success, Service & Operations Department. To read reviews about job security at BigBasket's Customer Success, Service & Operations Department,
click here
.
Is work from home available at BigBasket's Customer Success, Service & Operations Department?
According to AmbitionBox, 10% of BigBasket's Customer Success, Service & Operations Department employees work from home permanently, 77% work from the office, and 13% follow a hybrid model, based on 142 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
How do I get a job at BigBasket's Customer Success, Service & Operations Department?
To get a job at BigBasket's Customer Success, Service & Operations Department, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top BigBasket interview questions and practice your responses to prepare thoroughly.
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Join BigBasket India's largest online supermarket
|
Customer Support Executive
165
salaries
|  ₹1.7 L/yr - ₹3.5 L/yr |
|
Customer Service Executive
137
salaries
| ₹1.2 L/yr - ₹4.5 L/yr |
|
Shift Incharge
119
salaries
| ₹2 L/yr - ₹5 L/yr |
|
Operations Controller
111
salaries
| ₹2.2 L/yr - ₹5.4 L/yr |
|
Customer Service Associate
90
salaries
| ₹1.5 L/yr - ₹3.5 L/yr |
Free meal
11 total
responses
Office cab/shuttle
6 total
responses
International/On-site exposure
1 total
response
Relocation bonus
1 total
response
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