Barclays Customer Service Associate Reviews

Likes

Nothing great really!! Just the name I suppose.

Dislikes

It's just the name. Highly micromanaged. Understaffed. Pressured employees. Cattle treatment. Eg: Changing cab policies to have 4 people in a sedan cab and 6 people in a suv in mid heat season on June. Basement is like a boiler room waiting for the cabs. Senior management says, don't bother about aht, focus on customer satisfaction, later they send stinkers on high aht. Senior management says we are overstaffed but there are always calls on queue. Must beg for leaves from management. Building management is filthy, bathrooms are stinking and never clean. No activities for employees. Hr said ijp can be filled in 1 year, but internal management says wait for 2 years Etc etc. I can go on and on...Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

It gives you work life balance and an appreciable pay.

Dislikes

The work is not very motivating or challenging. It dulls one’s capabilities to think and learn.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Lack of physical presence of HR

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

Salary

Dislikes

No work life balance and no scope for learning

Likes

It was great but some area's needs improvement

Dislikes

HR area and pressure for coming to office

Likes

Environment

Dislikes

As if now no comments

Likes

Food facility, work environment

Dislikes

Nothing

Likes

Nice company Job security no

Dislikes

Good company Super company

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Better place to learn.

Dislikes

I work in Barclays LTS office, Pune. GTIS in Barclays is the worst department to work with. I would suggest better to work with other departments rather than working in GTIS. Appraisal and promotions are very less as compared to other departments. During Diwali and Christmas as well management of GTIS gives nothing to it's employeesnor sweets nor gifts. During year end review management has only one reason that company is in loss so less increment this year but people working in management get good humesha. Every year we got to know the same reason from the management. Very less bonus is given , in that too half of the bonus is deducted in Tax 🥺 Barclays GTIS is doing much of the cost cutting. Office politics and feviritism is also the other problem here. They give less respect for the people working for more than 10 years. They get very less increment as compared to the one who are newly hired. I have been working in Barclays for more than 10 years still my monthly in-hand salary is less than 1 lac which is so much disappointing to me. Barclays values are just followed on paper and not in practical....Read More

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The office space is good, work is intresting if your teams works on solving for core banking technologies, pay is average but if you bargain hard there is a chance they might stretch their budget. Team cultures is pretty laid back with middle aged folks who want to settle in their roles.

Dislikes

There's a fair amount of office politics, people usually settle into their role and don't adapt quickly to new technologies and being a bank innovative solutions take a back step and all the soltions have to be vetted for security approvals

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only Barclays as brand and for salary and perks

Dislikes

Worst management, Noida management, no respect for their employees. Everything Noida management does for Pune location Barclays, all VP's , AVP's and trainers are corrupted and involved with each other for harrassing and targetting employees. Do not even think of going in Barclays as personal banker retail voice process. They will torture you utmost. Making you feel to leave organisation at any cost. Simply do buttering and l*ck there asa for promotion and staying there. Rebellions stay away....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Specific training officer is good at what he gives to the company salute to that

Dislikes

I understand no company will look at the personal well being if an employee it's all the manipulation which works that's the game trick it hugely impacted my life i gave my best for sure company is not going to love you back

Likes

I would say it is one of the best work life balance culture holding org in the corporate world. But at the same time you would get to work only with the medicore mindset people.

Dislikes

Definitely a retirement plan company but not good for freshers in terms of the enthusiasm and innovation.

Work Details

Work policy: 2 days/week from office

Work timings: Strict Timings

Likes

Balance of work life. The team. The approach towards employees.

Dislikes

Role based Promotion - which means if seniors does not leave , your promotion / growth is stranded until then.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

So far I have found it an amazing organisation although few things are there which can be overlooked therefore not pointing it out as it is an universal crisis of finding perfect manager

Dislikes

Senior managers should become lineant regarding school type management for subordinates working under them.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing, the folks form other countries, especially UK are so racist, cannot withstand them. They hired me on permanent role but now asked me to leave, where as the contractors in uk are being extended, and the worst ever decision is made by another contractor in UK. Open racism’s.

Dislikes

Everything. People working for more then 10 to 15 years try to be your boss where as they don’t even know how to play an IC role. Wonder what’s wrong with the management, because the boss only knows how to please the super boss well.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.