AVAYA is rated
2.9 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
AVAYA is rated
2.9 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in AVAYA Senior Technical Support Engineer Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
5 reviews found
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Popular
Senior Technical Support Engineer in
Pune
Full Time
·
Service Delivery Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
1.0
Job security
2.0
Promotions
2.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 22 Jan 2025
Likes
The culture is good and the immediate managers of few teams are really good since they themselves have come up from being engineers. There is good work-life balance and there is scope to learn new skills.
Work-life balance - Good
Dislikes
There is no direction to where the company is going. There is no compassion and empathy towards the layoffs that have happened. The company has lost its way since being one of the premier call center solution providers. There is very little growth and there is no way to know if you are going to stay or go.
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Technical Support Engineer in
Pune
Full Time
·
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
5.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 22 Dec 2024
Likes
Knowlege training
Salary - Excellent
Dislikes
Management, iob security. Job security is not here. On the spot they told for layoff or ask to resign
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Similar companies for Senior Technical Support Engineer
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Software Engineer in
Hyderabad / Secunderabad
Full Time
·
Pharmaceutical & Biotechnology Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 23 Dec 2024
Likes
Work culture and learning curve
Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Job security
Work Details
Work days: Monday to Friday
Work related travel:This is a desk job.
Technical Support Engineer in
Pune
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 07 Dec 2024
Likes
For Learning prospects Avaya is good
Dislikes
Mask layoff
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Consultant in
Bangalore / Bengaluru
Full Time
·
DevOps Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 06 Dec 2024
Likes
Work life balance
Work-life balance - Excellent
Dislikes
Everything except work life balance.
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Software Engineer in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 06 Nov 2024
Likes
Good work life balance
its like a central government job
Salary - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
every thing is fine
Technical Lead in
Pune
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
4.0
Skill development
2.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 09 Oct 2024
Likes
Work life balance.
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Leadership failures costing company.
Salary - Poor
Job security - Poor
Promotions - Poor
Senior Software Engineer in
Gurgaon / Gurugram
Full Time
·
Other Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 08 Oct 2024
Likes
Salary structure.
Work Culture.
Salary - Good
Work-life balance - Good
Dislikes
In Avaya Number of Manager are more than Engineer. As per my understanding number of Engineer should be more than Managers.
Software Engineer in
Bangalore / Bengaluru
Full Time
·
Sales and distribution Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 12 Sep 2024
Likes
Work culture and support from the team mates
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
No
Senior Software Engineer in
Pune
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
2.0
Job security
2.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 29 Jul 2024
Likes
Culture
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Several executives join Avaya, grab the profits and leave the company.
Salary - Poor
Job security - Poor
Promotions - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Software Engineer in
Pune
Full Time
·
Engineering Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
4.0
Skill development
1.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 04 Jun 2024
Likes
Works on latest technology and update their project with latest version of java
Salary - Good
Skill development - Good
Dislikes
No job security, Constantly layoffs happing
Job security - Bad
Promotions - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Software Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 02 Jun 2024
Likes
Hybrid work culture
Job security - Good
Work-life balance - Good
Dislikes
Old technologies
Other AVAYA Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Principal Technical Support Engineer in
Bangalore / Bengaluru
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 08 Jan 2025
Likes
Tier 4 team in US are very supportive, knowledge sharing etc.
Dislikes
Lack of leader's who can take company to high standard. Full politics directors and mangers have good relationship with each other if you're good with your manager or director then you will get good hike and promotion. KPI performence will be ignored if you are close to manager/director. No encouragement for good resource who are ready to take challenges or already proved themself.
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
Depends on your operation manager
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Technical Support Engineer 2 in
Noida
Full Time
·
Customer Success, Service & Operations - Other Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 07 Dec 2024
Likes
Do not trust this company.
Dislikes
Very unstable condition of this company. Not a matter you are key asset of company or not. Their duty is layoff is only one solution. Recommended do not trust this company. Very poor situation of this company last 2 days our full team team fired reason is restructuring the company.
Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor
Senior Engineering Manager in
Pune
Full Time
·
Technology / IT Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
4.0
Skill development
1.0
Job security
2.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 26 Nov 2024
Likes
Good technology work and overall culture is nice.
Skill development - Good
Company culture - Good
Dislikes
Poorly managed finances, frequently changing leadership and strategy. Eventually losing customers and reduction of jobs.
Job security - Bad
Promotions - Poor
Work Details
Work policy:
Min 3 days or more from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Technical Lead in
Bangalore / Bengaluru
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
5.0
Salary
4.0
Skill development
1.0
Job security
1.0
Promotions
5.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 25 Nov 2024
Likes
Work culture and my manger were great
Salary - Excellent
Skill development - Good
Work satisfaction - Excellent
Work-life balance - Good
Dislikes
Worst management. They don't know what they doing. Claiming DPTW or Destination Place to Work but removing the employees left and right doesn't work.
Job security - Bad
Promotions - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Manager in
Bangalore / Bengaluru
Full Time
·
Service Delivery Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 27 Jul 2024
Likes
If US management no micro management if local then gone case.
No body knows whats going on in the Org
Dislikes
No long term road map,
firing in every 4 months
Workload less work stuff.
Company is taking burnden of lot of senior employees who are good for nothing and getting hefty salaries.
Company is expecting innovation from employees who supposed to be retired or layoff long back
Company started working as services based org instead of product based.
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Service Engineer in
New Delhi
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 14 Jul 2024
Likes
Sorry, there is nothing at the moment. When you cannot provide, appraisals and have to take loan to survive then when is good. Whose fault is that Senior Management, who don't know management.
Dislikes
Nothing, no appraisals, nothing has been done to boost morale, infact managers are putting more pressure to reduce cost as directed by Directors. Worst time of my life in Avaya. Not able to meet daily expenses even. Please do not join. They dont think about you. As you grow with years of hardwork, you will become a liability for them. Will get regular threats that we will throw you out.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Information Developer in
Pune
Full Time
·
Content Management (Print / Online / Electronic) Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 22 Jan 2025
Likes
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Overall Rating
Project Manager in
Pune
Full Time
·
Technology / IT Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
4.0
Skill development
1.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 18 Jan 2025
Likes
Work Life balance at Avaya is excellent.
Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Considering the current situation at Avaya. They are laying off the employees. So not sure about the future of Avaya.
Job security - Bad
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Technical Specialist in
Pune
Full Time
·
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 16 Jan 2025
Likes
nothing is to like in avaya , no any corporate events no entertainment , nothing is there
Dislikes
They will fire you any time when they want without any reason
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Consultant in
Bangalore / Bengaluru
Full Time
·
Other Hospital Staff Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
1.0
Job security
2.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 11 Jan 2025
Likes
Company culture is good but current situation is not good
People also ask about AVAYA's Senior Technical Support Engineers
Is AVAYA a good place to work for Senior Technical Support Engineers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 5 employee reviews, it's clear that most senior technical support engineers have a below average experience working at AVAYA. Salary holds the highest rating at 4.0, while job security is rated the lowest amongst all factors at 2.0. Read reviews about salary and job security on AmbitionBox.
Does AVAYA pay their Senior Technical Support Engineers well?
According to AmbitionBox reviews, AVAYA senior technical support engineers rate their salary and benefits at 4.0 out of 5, based on 5 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that AVAYA is generally seen as a place that values and rewards its workforce fairly. You can know more about AVAYA's senior technical support engineers salaries here and to read reviews specifically about salary and benefits at AVAYA for senior technical support engineers, click here.
How is the work culture at AVAYA for Senior Technical Support Engineers?
Work culture at AVAYA for senior technical support engineers is rated 3.1 out of 5 by 5 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at AVAYA for senior technical support engineers, click here.
How is the job security at AVAYA for Senior Technical Support Engineers?
Based on 5 reviews on AmbitionBox, AVAYA's senior technical support engineers rate job security at 2.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at AVAYA. To read reviews about job security at AVAYA for senior technical support engineers, click here.