AVAYA is rated
2.7 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
t
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AVAYA is rated
2.7 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in AVAYA Senior Technical Support Engineer Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
7 reviews found
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Popular
Senior Technical Support Engineer in
Bangalore / Bengaluru
Full Time
·
Telecom Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
2.0
Job security
3.0
Promotions
5.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 17 Feb 2025
Likes
Good environment and management
Salary - Excellent
Skill development - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent
Dislikes
Short time notice layoff need some time every one have some problem.actually I have special child and single parent how can I manage this short notice.need job sequrity.
Job security - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Senior Technical Support Engineer in
Pune
Full Time
·
Service Delivery Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
1.0
Job security
2.0
Promotions
2.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 22 Jan 2025
Likes
The culture is good and the immediate managers of few teams are really good since they themselves have come up from being engineers. There is good work-life balance and there is scope to learn new skills.
Work-life balance - Good
Dislikes
There is no direction to where the company is going. There is no compassion and empathy towards the layoffs that have happened. The company has lost its way since being one of the premier call center solution providers. There is very little growth and there is no way to know if you are going to stay or go.
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Technical Support Engineer in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 23 Jan 2025
Likes
Very pathetic situation of this company. Last 3 months lots of employees & Managers lay off .
Dislikes
No job security. Any time they kick off .
Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Technical Support Engineer in
Pune
Full Time
·
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
5.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 22 Dec 2024
Likes
Knowlege training
Salary - Excellent
Dislikes
Management, iob security. Job security is not here. On the spot they told for layoff or ask to resign
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Senior Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 14 Aug 2023
Likes
Great place to work. Provides Work-Life balance.
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
IT Network Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
3.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Jan 2023
Likes
Work life balance, Supportive colleagues, trainings, flexible, Helpful Managers, Medical Insurance
Salary - Good
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Lacking in latest technologies, Job security
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Technical Support Engineer in
Hyderabad / Secunderabad
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 May 2021
Likes
Work life balance
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
NA
Work Details
Great
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employee Benefits
Shift allowance timely hike
You are reading trusted reviews. Keep reading to find out more about
AVAYA.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
IT Support Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 21 Feb 2025
Dislikes
No Job security
No Company culture
No promotions
No transparency
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Software Engineer in
Pune
Full Time
·
Employee Relations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
3.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 19 Feb 2025
Likes
Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Overall Rating
System Engineer in
New Delhi
Full Time
·
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 09 Feb 2025
Likes
There is nothing to like
Dislikes
No promotions
No appraisals since last 3 years
No office culture
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Software Engineer in
Pune
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Salary
5.0
Skill development
1.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 28 Jan 2025
Likes
Salary - Excellent
Skill development - Excellent
Work-life balance - Excellent
Dislikes
Job security - Bad
Promotions - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer in
Pune
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
3.0
Skill development
1.0
Job security
3.0
Promotions
3.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 28 Jan 2025
Likes
Good culture
Salary - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Job security - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Associate Consultant in
Pune
Full Time
·
IT Security Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
1.0
Job security
2.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 26 Jan 2025
Likes
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Salary - Poor
Job security - Bad
Promotions - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Software Engineer in
Hyderabad / Secunderabad
Full Time
·
Pharmaceutical & Biotechnology Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 23 Dec 2024
Likes
Work culture and learning curve
Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Job security
Work Details
Work days: Monday to Friday
Work related travel:This is a desk job.
Technical Support Engineer in
Pune
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 07 Dec 2024
Likes
For Learning prospects Avaya is good
Dislikes
Mask layoff
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Consultant in
Bangalore / Bengaluru
Full Time
·
DevOps Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 06 Dec 2024
Likes
Work life balance
Work-life balance - Excellent
Dislikes
Everything except work life balance.
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Software Engineer in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 06 Nov 2024
Likes
Good work life balance
its like a central government job
Salary - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
every thing is fine
Other AVAYA Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Technical Support Manager in
Bangalore / Bengaluru
Full Time
·
Service Delivery Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 23 Jan 2025
Likes
Management is flexible and no work pressure as they know employees are working without giving appraisal.
Work-life balance - Excellent
Dislikes
Senior leadership is big time failure to make this company to put on ventilator. All the Senior leadership must be fired first specially those who completed 20 years and getting hefty pay for doing nothing.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Principal Technical Support Engineer in
Bangalore / Bengaluru
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 08 Jan 2025
Likes
Tier 4 team in US are very supportive, knowledge sharing etc.
Dislikes
Lack of leader's who can take company to high standard. Full politics directors and mangers have good relationship with each other if you're good with your manager or director then you will get good hike and promotion. KPI performence will be ignored if you are close to manager/director. No encouragement for good resource who are ready to take challenges or already proved themself.
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
Depends on your operation manager
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Engineering Manager in
Pune
Full Time
·
Technology / IT Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
4.0
Skill development
1.0
Job security
2.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 26 Nov 2024
Likes
Good technology work and overall culture is nice.
Skill development - Good
Company culture - Good
Dislikes
Poorly managed finances, frequently changing leadership and strategy. Eventually losing customers and reduction of jobs.
Job security - Bad
Promotions - Poor
Work Details
Work policy:
Min 3 days or more from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Technical Lead in
Bangalore / Bengaluru
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
5.0
Salary
4.0
Skill development
1.0
Job security
1.0
Promotions
5.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 25 Nov 2024
Likes
Work culture and my manger were great
Salary - Excellent
Skill development - Good
Work satisfaction - Excellent
Work-life balance - Good
Dislikes
Worst management. They don't know what they doing. Claiming DPTW or Destination Place to Work but removing the employees left and right doesn't work.
Job security - Bad
Promotions - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Service Engineer in
New Delhi
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 14 Jul 2024
Likes
Sorry, there is nothing at the moment. When you cannot provide, appraisals and have to take loan to survive then when is good. Whose fault is that Senior Management, who don't know management.
Dislikes
Nothing, no appraisals, nothing has been done to boost morale, infact managers are putting more pressure to reduce cost as directed by Directors. Worst time of my life in Avaya. Not able to meet daily expenses even. Please do not join. They dont think about you. As you grow with years of hardwork, you will become a liability for them. Will get regular threats that we will throw you out.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Consultant in
Pune
Full Time
·
IT Consulting Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 18 Feb 2025
Likes
Less micromanagment
Dislikes
No jon security, no hike, no growth
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Principal Engineer in
Pune
Full Time
·
IT Network Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 14 Feb 2025
Likes
Salary and benefits are good.
Dislikes
No Work life balance and no job security.
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Senior Technical Specialist in
Hyderabad / Secunderabad
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
3.0
Skill development
1.0
Job security
2.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 14 Feb 2025
Likes
Work life balance and culture
Salary - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Increment
Job security - Bad
Promotions - Poor
DevOps Software Engineer in
Bangalore / Bengaluru
Full Time
·
DevOps Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 13 Feb 2025
Likes
Nothing
Dislikes
Toxic management not recommended they will fire anytime.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about AVAYA's Senior Technical Support Engineers
Is AVAYA a good place to work for Senior Technical Support Engineers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 7 employee reviews, it's clear that most senior technical support engineers have a below average experience working at AVAYA.
Salary holds the highest rating at 3.8, while job security is rated the lowest amongst all factors at 1.8.
Does AVAYA pay their Senior Technical Support Engineers well?
According to AmbitionBox reviews, AVAYA senior technical support engineers rate their salary and benefits at 3.8 out of 5, based on 7 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about AVAYA's senior technical support engineers salaries
here
.
How is the work culture at AVAYA for Senior Technical Support Engineers?
Work culture at AVAYA for senior technical support engineers is rated 2.8 out of 5 by 7 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at AVAYA for Senior Technical Support Engineers?
Based on 7 reviews on AmbitionBox, AVAYA's senior technical support engineers rate job security at 1.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at AVAYA.