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Engaged Employer

AVAYA

3.3
based on 399 Reviews
Video summary

Working at AVAYA

Company Summary

Build great experiences for your brand, and gain peace of mind with Avaya's suite of contact center and unified communication solutions.

Overall Rating

3.3/5
based on 399 reviews
highly rated categories
11% below
industry average
highly rated categories
Critically rated for

Job security, Promotions, Skill development

Work Policy
Hybrid
Hybrid
56% employees reported
Monday to Friday
Monday to Friday
83% employees reported
Flexible timing
Flexible timing
85% employees reported
No travel
No travel
76% employees reported
View detailed work policy
Top Employees Benefits
Health insurance
Health insurance
27 employees reported
Job/Soft skill training
Job/Soft skill training
25 employees reported
Office cab/shuttle
Office cab/shuttle
20 employees reported
Cafeteria
Cafeteria
17 employees reported
View all benefits

About AVAYA

Founded in2000 (25 yrs old)
India Employee Count1k-5k
Global Employee Count5k-10k
HeadquartersDurham,North Carolina, United States
Websiteavaya.com
Primary Industry
Other Industries
View in video summary
Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya. For over one hundred years, we’ve enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on premises or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter.
Mission: We will realize positive change in the world through: Transforming the modern workplace. Embracing Avaya technology. Inspiring suppliers. Improving the value of customer investments and reducing the cost of ownership.
Vision: People and places: Inspire meaningful work in our campuses around the world and in the communities where we live and do business. Products and suppliers: Promote ethical sourcing and responsible product design Customers: Delight customers and accelerate their missions while minimizing negative impacts on the environment.

AVAYA Ratings

based on 399 reviews

Overall Rating

3.3/5
How AmbitionBox ratings work?
5
150
4
97
3
55
2
37
1
60

Category Ratings

3.7

Work-life balance

3.4

Company culture

3.4

Salary

3.2

Work satisfaction

3.1

Skill development

2.6

Promotions

2.4

Job security

AVAYA is rated 3.3 out of 5 stars on AmbitionBox, based on 399 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at AVAYA
based on 378 reviews
3.4
Rated by 69 Women
Rated 4.0 for Work-life balance and 3.8 for Company culture
3.2
Rated by 309 Men
Rated 3.7 for Work-life balance and 3.4 for Company culture

Work Policy at AVAYA

based on 106 reviews in last 6 months
Hybrid
56%
Work from office
39%
Permanent work from home
5%

AVAYA Reviews

Top mentions in AVAYA Reviews

+ 5 more

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Overall Rating
3.3/5
based on 399 reviews
4.1/5
based on 1.6k reviews
3.5/5
based on 2.9k reviews
3.7/5
based on 1.3k reviews
Highly Rated for
No highly rated category
Work-life balance
Company culture
Job security
No highly rated category
Work-life balance
Critically Rated for
Job security
Promotions
Skill development
Promotions
Promotions
Salary
Job security
Promotions
Skill development
Salary
Primary Work Policy
Hybrid
56% employees reported
Hybrid
93% employees reported
Work from office
81% employees reported
Hybrid
55% employees reported
Rating by Women Employees
3.4
Average
rated by 69 women
4.1
Good
rated by 571 women
3.5
Good
rated by 806 women
3.8
Good
rated by 356 women
Rating by Men Employees
3.2
Average
rated by 309 men
4.2
Good
rated by 933 men
3.5
Good
rated by 1.9k men
3.6
Good
rated by 855 men
Job security
2.4
Poor
4.1
Good
3.3
Average
3.6
Good
View more

AVAYA Salaries

AVAYA salaries have received with an average score of 3.4 out of 5 by 399 employees.

Software Engineer

(146 salaries)
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₹5.7 L/yr - ₹23 L/yr

Senior Technical Support Engineer

(90 salaries)
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₹7 L/yr - ₹25 L/yr

Senior Technical Specialist

(82 salaries)
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₹6 L/yr - ₹15 L/yr

Senior Software Engineer

(71 salaries)
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₹9 L/yr - ₹27.3 L/yr

Technical Support Engineer

(68 salaries)
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₹5.3 L/yr - ₹19.5 L/yr

Softwaretest Engineer

(68 salaries)
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₹3.2 L/yr - ₹5.6 L/yr

Technical Specialist

(50 salaries)
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₹6.2 L/yr - ₹11.9 L/yr

Technical Lead

(46 salaries)
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₹19 L/yr - ₹40.8 L/yr

Module Lead

(41 salaries)
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₹12 L/yr - ₹34.3 L/yr

Principal Technical Support Engineer

(34 salaries)
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₹12.8 L/yr - ₹25.9 L/yr

AVAYA News

Mitel restructures under Chapter 11 bankruptcy to pursue hybrid opportunity

Siliconangle | 10 Mar, 2025
Mitel restructures under Chapter 11 bankruptcy to pursue hybrid opportunity

Avaya hangs up on users with fewer than 200 SaaSy contact center seats

The Register | 18 Feb, 2025
Avaya hangs up on users with fewer than 200 SaaSy contact center seats

How to Choose the Right Telecommunications Provider for Your Growing Business

TechBullion | 12 Dec, 2024
How to Choose the Right Telecommunications Provider for Your Growing Business
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AVAYA FAQs

When was AVAYA founded?
AVAYA was founded in 2000. The company has been operating for 25 years primarily in the Software Product sector.
Where is the AVAYA headquarters located?
AVAYA is headquartered in Durham,North Carolina. It operates in 6 cities such as Pune, Hyderabad / Secunderabad, Bangalore / Bengaluru, Gurgaon / Gurugram, Mumbai. To explore all the office locations, visit AVAYA locations.
How many employees does AVAYA have in India?
AVAYA currently has more than 2,500+ employees in India. Engineering - Software & QA department appears to have the highest employee count in AVAYA based on the number of reviews submitted on AmbitionBox.
Does AVAYA have good work-life balance?
AVAYA has a Work-Life Balance Rating of 3.7 out of 5 based on 300+ employee reviews on AmbitionBox. 62% employees rated AVAYA 4 or above, while 38% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read AVAYA work-life balance reviews for more details
Is AVAYA good for career growth?
Career growth at AVAYA is rated as poor, with a promotions and appraisal rating of 2.6. 38% employees rated AVAYA 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading AVAYA promotions/appraisals reviews for more detailed insights.
What are the cons of working in AVAYA?
Working at AVAYA does have some drawbacks that potential employees should consider. The company is poorly rated for job security, promotions / appraisal and skill development, based on 300+ employee reviews on AmbitionBox.
AVAYA Overview
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