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Avantha Technologies

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3.3

based on 150 Reviews

Video summary

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Avantha Technologies Customer Success, Service & Operations Department Reviews

Updated 19 Mar, 2025

Overall Rating

2.9/5

based on 25 reviews

Rating distribution

6 (24.0%)

7 (28.0%)

4 (16.0%)

2 (8.0%)

6 (24.0%)

Category Ratings

2.9

Company culture

2.8

Work-life balance

2.8

Skill development

2.8

Work satisfaction

2.7

Job security

2.6

Salary

2.4

Promotions

What employees say about Avantha Technologies?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

63% employees reported

Flexible timing

47% employees reported

No travel

88% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

5 reviews

2.6

Rated by Men

20 reviews

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Explore Reviews by Department

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Customer Success, Service & Operations

2.9

• 25 Reviews

Human Resources

3.5

• 21 Reviews

Engineering - Software & QA

4.0

• 20 Reviews

IT & Information Security

3.2

• 12 Reviews

BFSI, Investments & Trading

3.8

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Data Science & Analytics

1.9

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Top Mentions in Avantha Technologies Customer Success, Service & Operations Department Reviews

25 reviews found

Sort by: Popular

Process Associate Level 1 in Gurgram

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Dec 2021

Likes

Good Work Environment and Culture. Teammates are Supportive and the management is transparent. appraisals are fair and they give good salary hike and bonus every year.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

The job is quite interesting.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Process Associate in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 10 Oct 2021

Likes

Good work culture

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

There is a lot of politics

Work Details

Work days: Monday to Saturday (Flexible Timings)

Process Associate in Gurgaon / Gurugram

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 03 Jan 2020

Likes

It will be great to work with seniors and they have good management you can easily make your carrier with Avantha technology ltd.

Work satisfaction - Good
Company culture - Good

Dislikes

I quit my job because their has no shift timings in our process we are doing almost 12 hours job over there. So I left them. Thanks

Salary - Bad
Job security - Poor
Work-life balance - Bad

Work Details

I was in healthcare care process. And we are in backend dept. The process name was roi-Release Of Information.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Transport services are provided in night shift timings only.

Process Associate in Gurgaon / Gurugram

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 23 Jun 2020

Likes

This is the MNC company and I worked in this company i feel good and there are suporting employes and manager , asst manager and team leader good behaviour comfortable environment helping people and all good

Promotions - Good
Company culture - Good

Dislikes

Work-life balance - Bad

Process Developer in Gurgaon / Gurugram

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 19 Mar 2019

Likes

freedom

Salary - Good
Skill development - Good
Job security - Excellent
Work-life balance - Good

Dislikes

salary

Promotions - Poor
Work satisfaction - Poor

Work Details

keep tracking the main data of the client by using internal software MRO (medical record online). releasing the client information after verifying all the essential docs of the client.

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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AmbitionBox has 25 Avantha Technologies reviews submitted by Avantha Technologies employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Avantha Technologies is the right company for you. ...Read more

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Avantha Technologies Customer Success, Service & Operations Department Reviews Reviews

Avantha Technologies Salaries in Customer Success, Service & Operations Department in India

Process Associate 37 salaries	₹1.7 L/yr - ₹3 L/yr
Team Lead 6 salaries	₹2.5 L/yr - ₹8 L/yr
Analyst 6 salaries	₹2.1 L/yr - ₹3.3 L/yr
Business Analyst 6 salaries	₹2 L/yr - ₹4.5 L/yr
Process Developer 5 salaries	₹2 L/yr - ₹3 L/yr