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4.3

based on 11.3k Reviews

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AU Small Finance Bank Customer Service Manager Reviews

based on 42 reviews
Updated 20 Dec, 2024

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.3

Skill development

4.1

Job Security

4.1

Salary & Benefits

3.9

Work Satisfaction

3.8

Promotions/Appraisal

3.7

Work-Life balance

3.7

Company culture

Top Mentions in AU Small Finance Bank Customer Service Manager Reviews

42 reviews found

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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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People also ask about AU Small Finance Bank's Customer Service Managers

Is AU Small Finance Bank a good place to work for Customer Service Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 42 employee reviews, it's clear that most customer service managers have a positive experience working at AU Small Finance Bank. Skill development holds the highest rating at 4.3, while company culture is rated the lowest amongst all factors at 3.7. Read reviews about skill development and company culture on AmbitionBox.
Does AU Small Finance Bank pay their Customer Service Managers well?
According to AmbitionBox reviews, AU Small Finance Bank customer service managers rate their salary and benefits at 4.1 out of 5, based on 42 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that AU Small Finance Bank is generally seen as a place that values and rewards its workforce fairly. You can know more about AU Small Finance Bank's customer service managers salaries here and to read reviews specifically about salary and benefits at AU Small Finance Bank for customer service managers, click here.
How is the work culture at AU Small Finance Bank for Customer Service Managers?
Work culture at AU Small Finance Bank for customer service managers is rated 3.7 out of 5 by 42 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at AU Small Finance Bank for customer service managers, click here.
How is the job security at AU Small Finance Bank for Customer Service Managers?
Based on 42 reviews on AmbitionBox, AU Small Finance Bank's customer service managers rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at AU Small Finance Bank, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at AU Small Finance Bank for customer service managers, click here.

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AU Small Finance Bank Customer Service Manager Reviews by Locations

AU Small Finance Bank Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 42 AU Small Finance Bank reviews submitted by AU Small Finance Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if AU Small Finance Bank is the right company for you. ... 44% of employees reported the working days at AU Small Finance Bank as Alternate Saturday off. 51% employees reported the work timings at AU Small Finance Bank as Flexible timing. Read more

Gender Based Ratings for AU Small Finance Bank Customer Service Manager

based on 41 reviews
3.5
Rated by 14 Women

Rated 4.1 for Skill Development and 3.8 for Job Security

women
4.3
Rated by 27 Men

Rated 4.6 for Skill Development and 4.5 for Salary & Benefits

men

Working Days for AU Small Finance Bank Customer Service Manager

based on 42 reviews
Alternate Saturday off
44%
Rotational Shift
25%
Monday to Saturday
25%
Monday to Friday
6%

Work Timings for AU Small Finance Bank Customer Service Manager

based on 42 reviews
Flexible timing
Strict (9am - 6.30pm)
Strict (9.30am - 6.30pm)
51%
14%
10%
25% employees reported other strict timings

Shift Timings for AU Small Finance Bank Customer Service Manager

based on 42 reviews
Day shift
100%

Business Travel for AU Small Finance Bank Customer Service Manager

based on 42 reviews
No travel
75%
Within city
21%
Within country
4%
AU Small Finance Bank Customer Service Manager Salary
based on 181 salaries
₹2.2 L/yr - ₹7 L/yr
11% less than the average Customer Service Manager Salary in India
View more details
Employee Benefits for AU Small Finance Bank Customer Service Manager
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
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