AU Small Finance Bank Customer Service Manager Reviews
based on 43 reviews
Updated 21 Jan, 2025
Overall Rating
3.9/5
How AmbitionBox ratings work?
Category Ratings
4.3
Skill development
4.1
Salary
4.1
Job security
3.9
Work satisfaction
3.8
Promotions
3.7
Work-life balance
3.7
Company culture
AU Small Finance Bank is rated
3.9 out of 5 stars on
AmbitionBox, based on 43 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
AU Small Finance Bank is rated
3.9 out of 5 stars on
AmbitionBox, based on 43 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in AU Small Finance Bank Customer Service Manager Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
43 reviews found
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Popular
Customer Service Manager in
Rawatsar
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 17 May 2023
Likes
good like goddd
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
noooooooo no never godd
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Manager in
Reodar
Full Time
·
Branch Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 13 Aug 2022
Likes
Au small finance bank is great organisation for working as employee .great atmosphere for work with this organization u work freely in au bank work with gud positive energy. Becouse bank give that atmosphere for work
Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
What people are saying about AU Small Finance Bank
Politics played by higher authorities above BM level. No command on bank policies .
Work-life balance - Good
Dislikes
No command over policies. Bad behaviour of bm with there employes. When it is said that operation staf do not have any sales target or account opening LI HI CASA FD. Then also BM pressurise for all such products.Does not allow to focus on over hooks.
Company culture - Bad
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Manager (working remotely)
Full Time
·
Branch banking Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 28 Sep 2022
Likes
Superb exp in au bank
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Superb exp in au small finance bank
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Customer Service Manager in
Nagpur
Bank is Good management is good but there is gap between ground levels ... Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 16 Oct 2022
Likes
There Is No Work Life Balance is 9 AM Morning 9PM morning Job
Salary - Good
Skill development - Good
Dislikes
Not Work Life Bal
Good for new joiny
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Manager in
Modasa
Laibilities Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 29 Jun 2022
Likes
Good work place
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Best environment.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Manager in
Modasa
Banking Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 16 May 2021
Likes
Culture and supportive team
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
...
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
Customer Service Manager in
Mandsaur
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
3.0
Skill development
4.0
Job security
4.0
Promotions
3.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 04 Oct 2020
Likes
Good work experience. workload is high..
This year appraisal and bonus pending.
Waiting for this..
Salary - Excellent
Job security - Good
Promotions - Good
Dislikes
Managment not take dicision for employee benefits..
Work-life balance - Poor
Work Details
Very busy
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
Nothing
Customer Service Manager in
Punjab
Retail Banking Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 22 Oct 2021
Likes
I am working with au Small finance bank and feel good
Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Only feel working time is much more
Work Details
Good
Work timings: Strict Timings
Work related travel:This is a desk job.
Employee Benefits
Calling SIM free
Customer Service Manager in
Sikar
Sales casa Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 25 Oct 2019
Likes
Nothing
Dislikes
Everything
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
No need to tell
Work days: Monday to Friday
(Flexible Timings)
Customer Service Manager in
Mumbai
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
4.0
Job security
5.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 23 Jan 2024
Likes
Greatexperience
Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Dislikes
Worktiming
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Lunawada (working remotely)
People also ask about AU Small Finance Bank's Customer Service Managers
Is AU Small Finance Bank a good place to work for Customer Service Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 43 employee reviews, it's clear that most customer service managers have an average experience working at AU Small Finance Bank. Skill development holds the highest rating at 4.3, while company culture is rated the lowest amongst all factors at 3.7. Read reviews about skill development and company culture on AmbitionBox.
Does AU Small Finance Bank pay their Customer Service Managers well?
According to AmbitionBox reviews, AU Small Finance Bank customer service managers rate their salary and benefits at 4.1 out of 5, based on 43 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that AU Small Finance Bank is generally seen as a place that values and rewards its workforce fairly. You can know more about AU Small Finance Bank's customer service managers salaries here and to read reviews specifically about salary and benefits at AU Small Finance Bank for customer service managers, click here.
How is the work culture at AU Small Finance Bank for Customer Service Managers?
Work culture at AU Small Finance Bank for customer service managers is rated 3.7 out of 5 by 43 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at AU Small Finance Bank for customer service managers, click here.
How is the job security at AU Small Finance Bank for Customer Service Managers?
Based on 43 reviews on AmbitionBox, AU Small Finance Bank's customer service managers rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at AU Small Finance Bank, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at AU Small Finance Bank for customer service managers, click here.
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