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1 AU Small Finance Bank Customer Service Manager Job
Customer Service Manager
AU Small Finance Bank
posted 4hr ago
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Fixed timing
Key skills for the job
Job Description
Roles and Responsibilities
- Manage customer service operations at the branch level, ensuring excellent customer experience and satisfaction.
- Oversee cash handling, authorization, and cash management processes to minimize errors and optimize efficiency.
- Develop and implement strategies to increase sales growth through effective relationship building with customers.
Employment Type: Full Time, Permanent
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(based on 366 AU Small Finance Bank interviews) What Customer Service Manager at AU Small Finance Bank are saying
Rating based on 42 Customer Service Manager
reviews
Anonymous · Operations
in New Delhi
Learning new skill in banking terms but that's also my own learning techniques but not by any of the senior or any other in organisation
At ground level service employee are getting criticism who are good in customer service but not doing any sales The thing is only asked for sales and only sales if we need to do sales then why we had joined service team Senior always talk in sarcasm way in front of everyone rather being if it's employee or any customer and never appreciated for doing good in all terms of customer service
Read 42 reviewsCustomer Service Manager salary at AU Small Finance Bank
What AU Small Finance Bank employees are saying about work life
AU Small Finance Bank Benefits
Health Insurance 
Job Training 
Soft Skill Training 
Team Outings 
Work From Home 
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