American Express
based on 2.9k Reviews
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Overall Rating
Category Ratings
Company culture
Job Security
Work Satisfaction
Work-Life balance
Skill development
Salary & Benefits
Promotions/Appraisal
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Great place to work
Timings
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
GCP Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Good work culture, fixed timings
Favoritism during promotion
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
What people are saying about American Express
Sales & Marketing Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Management
Not acceptable card in small places
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Sales Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Pay
Pressure for sales
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Sales Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Management is supporting, if you are fresher and if amex hires you then you will learn how to do sales .. great company to work with .
Work pressure but that too it's mangable
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Salary on time and on 25th of every month, good incentives structure
No work life balance in sales, you get tortured on weekends also plus the growth stops once you rch a level of SRM. Rest things were fine.
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Work culture and values of personal & work life balance
Development plan towards Tier 2 & 3 cities
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Company' is Good....
Work culture is not good
Work policy: 3 days/week from office
Work timings: Strict Timings
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
I have great experience with American Express
Nothing it was all good
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Work life balance Colleague engagement Work culture
Career growth
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Company culture, benefits, learning
Consumer card sales management
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
American Express work culture is very good.
American Express employee promotion or growth.
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
good work culture
incentive structure
Work days: Monday to Friday (Flexible Timings)
Full Time
Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Work culture, Care from Amex and the Brand
Slow promotion, In Amex you get promotion basis on personal relationship more rather than on Merit
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Excellent
Work pressure and sales target from team
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Security / Fraud Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Amex is everything one could ever ask for.
Amex doens't invest in cross functional training of people. Especially the people from operations are confined to a fixed repetitive job.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Security / Fraud Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
American Express is a brand and has lot to offer you . Moreover the new campus has world class amenities .
The problem with amex is that many department are understaffed and they don't hire people resulting into employees cannot take leaves or has to work more hours to show there productivity
Full Time
Security / Fraud Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Work Culture, the cafeteria, more avenues to learn n work on projects with other departments
Internal promotions take a long time. Pay increments are slow.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Security / Fraud Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Amazing company to work with. Monetary benefits are really good. Insurance and yearly appraisals are greatly appreciated. Perks are good and play crucial role in employee’s motivation. If you are lucky you will get good managers and work journey would be smooth and promising. Amex is a wonderful company and people in higher management i.e. above band 40 are employee centric.
Work culture of every management is different. Few are really appreciating their team members and few will micromanage and do not support. Few teams do not recognise their employee’s effort. Favouritism will be easily seen. If you make good relationship with manager then good work will come to you and you will be appreciated on regular basis. You will get chance to be in meetings with higher management and that increases visibility.If no good terms with management then they will suppress your good work and no recognition for your extraordinary performance in RnRs. After-all your rating is in their hands. Goal’s rating is under employee’s control but Leadership rating is under your manager’s control. Managers can intentionally ruin rating as they dislike that particular. They wont let to take internal movement. They will give bad feedback so that you dont clear IJPs and leave company with self doubt....Read More
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Good policies as compared with other companies
Same typical egotistic managers who hide behind the aura of helping rather than actually helping. No job security at Amex. Appraisals are basis how you get along with your bosses.
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Software Development Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Mostly, we work on cutting edge technology
I dislike toxic managers like Vikas Malhotra - who promotes only favoritism. He tends to recognize colleagues based on personal preferences rather than their talents and capabilities. He promotes only those who praise him, while the rest of us suffer under his leadership. This environment is not conducive to growth or collaboration, and I believe it impacts team morale negatively.
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
American Express always encourage a work-life balance culture, whether you are hired as FTE or contractor for the organization. It gives an ample amount of opportunities to grow which is impecible for any tenured or a fresher employee.
I guess apart from limited access to system for contractors is the only restriction which doesn't allow contractors to learn more about internal domain knowledge
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
The company care about its employees a lot and support them on every stage of their lives to take necessary decisions
I like the ease about the job being discussed and sharing of right information with all the employees which empowers us to make decisions
Work policy: 3 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Full Time
Software Development Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Large enterprise hence culture is good and provide job security
Work life balance depends on the projects in Technology and hence many times, it becomes bad, appraisals are mostly in higher single digits or lower double digits maximum. Promotions are usually given based on favouritism.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Salary
Bunch of robots working together to get depression and other diseases.No skill developement no new learnings.Running behind the same targets and same shit everyday.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Claim your company page and respond to reviews as an employer.
#4 Best Large Company - 2022
#1 Best Large Financial Services Company - 2022
#18 Best Large Company - 2021
MasterCard
Visa
PayPal
State Bank of India