Amazon is rated
4.3 out of 5 stars on
AmbitionBox, based on 22 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon is rated
4.3 out of 5 stars on
AmbitionBox, based on 22 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon Virtual Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
22 reviews found
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Popular
Virtual Customer Service Executive in
Kolkata (working remotely)
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
2.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 17 Jan 2025
Likes
Everyone is very helpful and will assist you in every step of the process.
Salary - Good
Company culture - Good
Work-life balance - Good
Dislikes
You have to be comfortable doing night shifts
Skill development - Poor
Virtual Customer Service Executive in
New Delhi (working remotely)
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 01 Jan 2024
Likes
Amazon gives great benefits they have very good culture in there company.
Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Dislikes
Nothing'
There is nothing much dislikes about Amazon but yes some work load can give you stress
Virtual Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
1.0
Work satisfaction
5.0
Company culture
1.0
Work-life balance
posted on 11 Oct 2023
Likes
Company culture is the main focus here. Learning how the MNC's usually operate is always good to know.
Skill development - Excellent
Job security - Good
Promotions - Good
Company culture - Excellent
Dislikes
Workload is very harsh here and you'll be feeling why you ever started working here in the first place.
Work satisfaction - Bad
Work-life balance - Bad
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Virtual Customer Service Executive in
New Delhi (working remotely)
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 24 Feb 2024
Likes
Everyone is very cooperative there. Always ready to help. You will love working there.
Salary - Excellent
Skill development - Good
Work satisfaction - Good
Company culture - Excellent
Dislikes
Work-life balance , you are not able to find a balance between work and life.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Virtual Customer Service Executive in
Hyderabad / Secunderabad (working remotely)
Contractual
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 26 Jan 2025
Likes
Perks
Dislikes
Job security at amazon
Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Virtual Customer Service Executive (working remotely)
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
2.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 03 Aug 2023
Likes
Everything is superb in Amazon you can't have complaints with benefit's leaves and other things ❤️🙏🏻
Salary - Excellent
Skill development - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Im Customer support that RAP is pathetic 🙏🏻
In case of not our fault we are getting penalised with negative impact where it is not our fault
Please improve this rap system in case of service no and where it is not agent fault 🙏🏻
Job security - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Virtual Customer Service Executive (working remotely)
Contractual
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 25 Nov 2023
Likes
Employee benifits, care, fun while working
Salary - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Peak hours can be stressful, shift timings after 10 are bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Amazon.
Virtual Customer Service Executive (working remotely)
Contractual
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 12 Oct 2023
Likes
Working culture and learning experice is really great.
Virtual Customer Service Executive (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 29 Sep 2023
Likes
Good
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Sometime Amazon customers aren't good
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Virtual Customer Service Executive (working remotely)
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 27 Mar 2023
Likes
Its good to work but i recommend you to help the employe laptops because its convenient and very helpful as sitting at one place for 8 hours is bit difficult. Else happy to work.
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Dislikes
The desktop its very much uncomfortable to work with it
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Virtual Customer Service Executive (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 17 Sep 2024
Likes
I like because Amazon is globally recognised company and I got job security which is most important thing .
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Sometimes it's not easy to comfortable with every shifts which company given .
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Virtual Customer Service Executive in
Visakhapatnam (working remotely)
Contractual
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 Apr 2024
Likes
Good standards of Amazon
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Contractual period
Virtual Customer Service Executive (working remotely)
Contractual
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
5.0
Skill development
3.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 Oct 2023
Likes
Work Culture, Training & Development, Work life balance, Attractive Salary.
Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
HR support is not sufficient.
Virtual Customer Service Executive in
siyana district jalore
Contractual
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
3.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 16 Mar 2024
Likes
Managers are do cooperative
Salary - Good
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Job security
Virtual Customer Service Executive (working remotely)
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 13 Dec 2022
Likes
Likes and dislikes are completely dependent upon the work satisfaction for a position you are working for
Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
The only dislike about Amazon is it hires many of the L1 and L2 level associates on contract.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Virtual Customer Service Executive in
Bhopal (working remotely)
Contractual
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 03 Dec 2023
Likes
No stress no job pressure simple work process
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing to dislike
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Virtual Customer Service Executive in
Kolkata (working remotely)
Contractual
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 01 Dec 2024
Likes
It was a wonderful experience....
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Virtual Customer Service Executive (working remotely)
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 Oct 2023
Likes
Working environment very comfortable
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Overtime schedule
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Virtual Customer Service Executive (working remotely)
People also ask about Amazon's Virtual Customer Service Executives
Is Amazon a good place to work for Virtual Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 22 employee reviews, it's clear that most virtual customer service executives have a positive experience working at Amazon. Company culture holds the highest rating at 4.5, while job security is rated the lowest amongst all factors at 3.7. Read reviews about company culture and job security on AmbitionBox.
Does Amazon pay their Virtual Customer Service Executives well?
According to AmbitionBox reviews, Amazon virtual customer service executives rate their salary and benefits at 4.2 out of 5, based on 22 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's virtual customer service executives salaries here and to read reviews specifically about salary and benefits at Amazon for virtual customer service executives, click here.
How is the work culture at Amazon for Virtual Customer Service Executives?
Work culture at Amazon for virtual customer service executives is rated 4.5 out of 5 by 22 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for virtual customer service executives, click here.
How is the job security at Amazon for Virtual Customer Service Executives?
Based on 22 reviews on AmbitionBox, Amazon's virtual customer service executives rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Amazon for virtual customer service executives, click here.