Amazon is rated
4.2 out of 5 stars on
AmbitionBox, based on 4 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon is rated
4.2 out of 5 stars on
AmbitionBox, based on 4 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon Vcs Associate Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
4 reviews found
for
"appraisal"
Return to all reviews
Vcs Associate (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 29 Dec 2024
Likes
Work Culture, benefits, leaves
Dislikes
Job Security, no promotion, no proper recogniton
Vcs Associate (working remotely)
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 26 Jan 2023
Likes
We get to work from home so we don't have to face hassles of commute. And if anyone works the night shift we get an extra night shift allowance per day. We also get two days of week offs.
Dislikes
The performance metrics are designed in a way so that the CSAs no matter how good they are at their job, they cannot maintain a good score. Moreover the phrasing of the feedback question that directly influences the CSA's performance metrics are deliberately misleading so that the customers think if they are happy with the company, (but let's face it, the customers are contacting the customer service because they are already unhappy with the company). A lot of the customers end up giving CSAs a bad rating unintentionally thinking they are giving the company the rating even if they were happy with the CSAs service. The caveat is that CSAs are explicitly prohibited from explaining the deliberately misleading feedback question....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Vcs Associate (working remotely)
Full Time
·
BD / Pre Sales Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 19 Dec 2022
Likes
Atmosphere, perks and appraisal, also the experience
Is Amazon a good place to work for Vcs Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 4 employee reviews, it's clear that most vcs associates have a positive experience working at Amazon. Company culture holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about company culture and career growth on AmbitionBox.
Does Amazon pay their Vcs Associates well?
According to AmbitionBox reviews, Amazon vcs associates rate their salary and benefits at 4.0 out of 5, based on 4 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's vcs associates salaries here and to read reviews specifically about salary and benefits at Amazon for vcs associates, click here.
How is the work culture at Amazon for Vcs Associates?
Work culture at Amazon for vcs associates is rated 4.4 out of 5 by 4 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for vcs associates, click here.
How is the job security at Amazon for Vcs Associates?
Based on 4 reviews on AmbitionBox, Amazon's vcs associates rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Amazon for vcs associates, click here.
Is work from home available to Vcs Associates at Amazon?
According to AmbitionBox, 91% of Amazon's vcs associates work from home permanently, 9% work from the office, and undefined% follow a hybrid model, based on 21 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Amazon for vcs associates, click here.