Amazon is rated
3.9 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon is rated
3.9 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon Resolution Specialist Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
6 reviews found
for
"appraisal"
Return to all reviews
Resolution Specialist in
Noida
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 24 Oct 2024
Likes
Free Zeta/food vouchers
Office infrastructure
Goodies(hoodie) on prime day
Dislikes
Hectic shifts
Operations specially customer support is the worst place due to rotational shifts,
frequent cross skilling without proper training,
no appraisal after you reach there maximum budget
The promotion/IJP is the worst process to promote, as the whole process from releasing the IJP to the date youre permanently promoted it could take almost a year and the chances after that too are 50-50 as they will send a lot of people to there previous role with there own reasons...Read More
Resolution Specialist in
Coimbatore
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 28 Apr 2023
Likes
Work culture is great!!!
Dislikes
Promotion is not as expected!!
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Allowances are good. Work culture is nice. Targets are achievable
Dislikes
No transparency in terms of promotion. Internal politics reduces the chances of growth. Work load is too high. No reward and recognition. It was good till Jeff was the CEO. Now things have changed a lot
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Resolution Specialist (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Feb 2023
Likes
Work culture. Salary. Appraisals.
Dislikes
Performance metrics. Less Optional offs.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Resolution Specialist (working remotely)
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 03 Feb 2023
Likes
Work life balance is sorted
Dislikes
Promotion or appraisal opportunities are not much
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Resolution Specialist (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 20 Dec 2023
Likes
Getting gift cards and learning something new everyday. It really feels like day one. Policies are very employ friendly in nature and everybody is very co-operative. Amazon has a vert good culture.
Dislikes
Not getting salary appraisals in time. For example I did not get the salary adjustment for October.
People also ask about Amazon's Resolution Specialists
Is Amazon a good place to work for Resolution Specialists?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 6 employee reviews, it's clear that most resolution specialists have an average experience working at Amazon. Company culture holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about company culture and career growth on AmbitionBox.
Does Amazon pay their Resolution Specialists well?
According to AmbitionBox reviews, Amazon resolution specialists rate their salary and benefits at 3.6 out of 5, based on 6 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Amazon's resolution specialists salaries here and to read reviews specifically about salary and benefits at Amazon for resolution specialists, click here.
How is the work culture at Amazon for Resolution Specialists?
Work culture at Amazon for resolution specialists is rated 4.0 out of 5 by 6 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for resolution specialists, click here.
How is the job security at Amazon for Resolution Specialists?
Based on 6 reviews on AmbitionBox, Amazon's resolution specialists rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Amazon for resolution specialists, click here.