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  WINNERS AWAITED!
  
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  1st Edition

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Engaged Employer

Amazon

Compare

4.1

based on 25.4k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Internet/Product Company - 2024

Filter reviews by

Amazon Group Manager Reviews

Updated 14 Mar, 2025

Overall Rating

3.2/5

based on 12 reviews

Rating distribution

4 (33.3%)

3 (25.0%)

0 (0%)

2 (16.7%)

3 (25.0%)

Category Ratings

3.5

Salary

2.7

Company culture

2.7

Skill development

2.7

Work satisfaction

2.6

Promotions

2.5

Job security

2.2

Work-life balance

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

86% employees reported

Flexible timing

75% employees reported

No travel

86% employees reported

View more detailed insights

Gender based rating

4.4

Rated by Women

4 reviews

2.6

Rated by Men

8 reviews

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Top Mentions in Amazon Group Manager Reviews

12 reviews found

Sort by: Popular

Group Manager in Hyderabad / Secunderabad (working remotely)

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Mar 2025

Likes

Nothing

Dislikes

Worst management practices especially in the Customer Service

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Group Manager in Hyderabad / Secunderabad

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Jul 2024

Likes

Support

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing. All is good here.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

What people are saying about Amazon

View All

Can anyone provide details about ServiceNow App Engineer 2 role at Amazon? What is the minimum expirience and skills required to apply?

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Group Manager in New Delhi

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

2.0

Skill development

1.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 07 Jul 2024

Likes

Flexibility to work

Salary - Excellent

Dislikes

Work pressure & no skill development

Skill development - Poor
Job security - Bad

Group Manager in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 23 Jun 2024

Likes

Autonomy to get the best for customers. Innovation and continuous improvement.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Not anything in particular so far.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Group Manager in Hyderabad / Secunderabad

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Feb 2024

Likes

If you find peers that help you, then this is the best org to work in.

Dislikes

Management doesn't care about you. End of the it's just false hopes and they take actions to meet their bell curve. Amazon is not what it used to be 5-6 years ago.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Group Manager in Hyderabad / Secunderabad (working remotely)

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 01 Oct 2024

Likes

Being associated with the largest eCommerce and contrbuting to the larger customer benefits.

Salary - Good
Skill development - Good
Job security - Excellent

Dislikes

Andy Jassy Amazon was much better when Jeff B was the CEO

Work-life balance - Bad

Group Manager in Bangalore / Bengaluru

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 04 Jul 2023

Likes

Security and opportunities which you get

Salary - Good

Dislikes

Leadership u clear about growth, retention and decisions based on bias which is horrible…

Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Amazon.

Group Manager in Hyderabad / Secunderabad

Full Time

Operations Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Jul 2023

Likes

Brand

Dislikes

Horrible leaders to work with

Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: Flexible

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Group Manager in Coimbatore

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 28 Jul 2023

Likes

Good package and benefits

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good

Dislikes

Work life balance is off the charts

Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Group Manager in Gurgaon / Gurugram

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

4.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 20 Aug 2023

Likes

Not worth it

Salary - Excellent
Skill development - Good

Dislikes

Not worth it

Job security - Bad
Promotions - Poor
Company culture - Poor
Work-life balance - Bad

Group Manager (working remotely)

Full Time

Operations Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 18 Jul 2024

Likes

Except for the fact it's a remote job and you have some flexibility in terms of dressing etc. I didn't find any.

Dislikes

You don't learn anything here. The management keeps changing every alternate month, promotions are basis perceptions, which changes everytime your leadership changes. Most promotions are done basis politics, hence we struggle to achieve numbers and keep chasing the same throughout the year. Only L2s to L5s work, everyone else justincrease work rather than support. All works above L5 are delegated to L4 and L5s including L8 review documents. Even though you are on the top 7% for the last few years in the entire India stack, your hikes aren't good, neither do you see any good feedback on forte or have any conversations on promotions. They do not consider scores when promoting, however scores are considered for development plans. It's all politics with no work-life balance and you end up clearing thousands of spam emails every day. I recommend anyone to not join amazon at least in CS departments....Read More

Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Group Manager in Coimbatore

Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 18 Mar 2022

Likes

Good pay

Salary - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good

Dislikes

Nothing specific

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 86% of employees reported the working ...Read more