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WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
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  2nd Edition
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  1st Edition

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Engaged Employer

Amazon

Compare

4.1

based on 25.2k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Internet/Product Company - 2024

Filter reviews by

Amazon Customer Support Associate Kolkata Reviews

Updated 5 Apr, 2024

Overall Rating

4.0/5

based on 4 reviews

Rating distribution

2 (50.0%)

1 (25.0%)

0 (0%)

1 (25.0%)

Category Ratings

4.6

Company culture

4.5

Work-life balance

4.4

Skill development

4.4

Work satisfaction

3.4

Salary

2.2

Job security

1.9

Promotions

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Gender based rating

1.0

Rated by Women

1 reviews

4.3

Rated by Men

3 reviews

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4 reviews found

Sort by: Popular

Customer Support Associate in Kolkata

Contractual

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Apr 2024

Likes

Everything apart from the contract end thought with the best performance

Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Only contract end

Job security - Bad
Promotions - Bad

Customer Support Associate in Kolkata

Full Time

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Jun 2022

Likes

Basically, everything! Amazon is a brilliant place to start your career if you are a fresher... Growth opportunity will come but you have to grind for that

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

What people are saying about Amazon

View All

stubbornpanda

2w (edited)

currently not working

Gave Amazon OA, still waiting for their response

Hey there, I gave amazon OA and work assessment around 30th Jan, 2024, after that I got an email saying successfully completed OA, but then I am still waiting and there is no response. (Almost 2 weeks) Any idea, how much time does it takes? Role - Amazon SDE new grad Location - UK

Got a question about Amazon?

Ask anonymously on communities.

Customer Support Associate in Kolkata

Administration Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Oct 2021

Likes

Amazon gives a work life balance and gives lots of benefits and also its payscale is high .. Leadership team is always active to help

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Team leaders are sometimes partial in giving growth and the Growth is very slow

Work Details

Work timings: Flexible Timings

Customer Support Associate in Kolkata

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 13 Mar 2022

Likes

Nothing good

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Return to all reviews

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you.