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4.0

based on 25.8k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Internet/Product Company - 2024

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Amazon Virtual Customer Support Associate Kolkata Reviews

Updated 9 Feb, 2025

Overall Rating

4.8/5

based on 8 reviews

Rating distribution

5 (83.3%)

1 (16.7%)

0 (0%)

Category Ratings

5.0

Company culture

5.0

Salary

4.8

Work-life balance

4.8

Skill development

4.6

Work satisfaction

4.5

Job security

4.4

Promotions

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Gender based rating

5.0

Rated by Women

1 reviews

4.7

Rated by Men

5 reviews

Amazon is rated 4.8 out of 5 stars on AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the c ... Read more

Amazon is rated 4.8 out of 5 stars on AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

8 reviews found

Sort by: Popular

Virtual Customer Support Associate in Kolkata (working remotely)

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Feb 2025

Likes

Everything

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing everything was perfect

Virtual Customer Support Associate in Kolkata

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 24 Mar 2024

Likes

Like the growth, salary and especially the leaves and holidays.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Too much work pressure and some times the policy is not clear to anyone.

What people are saying about Amazon

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Virtual Customer Support Associate in Kolkata

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Oct 2023

Likes

I worked in Amazon for two years and two month ...My likes about working here was that there were not any pressure from Senior team, You are driver of your own , with senior team as a guidance ....Also there were Perks as well. also hikes and promotional benefits were there

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There was nothing much in dislike in genereal

Work Details

Work policy: Mine was permanent Work From Home, as per my Job Profile , but there is also Work from Office culture as well

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top Amazon Virtual Customer Support Associate Interview Questions

asked in Virtual Customer Support Associate interview

Q1. Do you know any of the devices Amazon owned?

View answers (2)

asked in Virtual Customer Support Associate interview

Q2. difference between a good customer service and great service

View answers (2)

Get interview-ready with top interview questions

View all 10 questions

asked in Virtual Customer Support Associate interview

Q3. How people get information about customer service ?

View answer (1)

asked in Virtual Customer Support Associate interview

Q4. What is HD, UHD and 4K UHD?

View answer (1)

asked in Virtual Customer Support Associate interview

Q5. What is cloud library?

View answers (2)

View All

Virtual Customer Support Associate in Kolkata (working remotely)

Contractual

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Feb 2024

Likes

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Virtual Customer Support Associate in Kolkata (working remotely)

Full Time

Subject / Specialization Teacher Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Dec 2023

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Virtual Customer Support Associate in Kolkata

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Apr 2022

Likes

Everything

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Amazon is a great company, but if they comes up with more permanent jobs it will be more helpful.

Work Details

we worked from home, still received compensations and benefits even for their employees in contractual role. The work culture is good work-life balance is present.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

benefits and goodies

Return to all reviews

More about working at Amazon

#1 Best Mega Company - 2022

#1 Best Mega Internet/Product Company - 2022

#1 Best Mega Company - 2021

#1 Best Mega Internet Company - 2021

HQ - Seattle,Washington, United States
Internet
1 Lakh+ Employees (India)
Public
Media & Entertainment
Software Product
IT Services & Consulting
Emerging Technologies
Logistics
Urban Transport
Retail

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you.