This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 26 May, 2022
Overall Rating
5.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Company culture
5.0
Job Security
5.0
Salary & Benefits
5.0
Work-Life balance
5.0
Skill development
5.0
Promotions/Appraisal
5.0
Work Satisfaction
Amazon is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Customer Service Agent 1 in
Bhopal
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
Amazon make everyone feel confident the environment , everything is perfect from day one shift timings , company policy , team managers everything is perfect and it feels soo good to apart of Amazon as a fresher Amazon is 10000/10 better , I feel soo blessed , team mates are soo supportive and manager is always there to help , Amazon gave me home like feeling , it’s like a sense of belonging to me looking forward for more milestone ♥️♥️...Read More
Dislikes
Nothing everything is just perfect ♥️
Work Details
Perfect 🤩
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Agent 1 in
Hyderabad / Secunderabad
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Associate in
Kolkata (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Dec 2024
Likes
Great environment support team motivatinh always uplift everyone in every aspect ... Dedication towards work is commendable outstanding experience learn alot of things ...glad to work here
Dislikes
Contractual policy sometimes
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Nov 2024
Likes
Nothing
Dislikes
Everything, worst politics, immediate layof, no job security. They will simply put u in pipeline and they will forcefully ask you to put down the paper
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Jabalpur (working remotely)
Full Time
·
Front Office & Guest Services Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 14 Nov 2024
Likes
It was great , but there was no bloody security about it. Worst part is even those recieved extension who passed away lower in graduation. Just because I was sick ko extension was given . Even after submitting the medical certificate at the date . Very unfair
Dislikes
Will expect you to read the above
Process Associate in
Lucknow
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 14 Nov 2024
Likes
Amazon paid salary on time and no compromise over compliance. I like both things
Dislikes
Amazon is a very good company but Third party employees are not feel safe due to contracting and third party employees growth is very very low
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Nov 2024
Likes
Working at Amazon is the best thing that can happen to anyone.
Whether it's a fresher or experienced individual, really doesn't matter.
They give the equal opportunity for everyone to work, grow and prove that you are the best.
They make sure everyone is doing ok, very supportive very helpful. I worked there in 2012 and now I got a chance to write a review and it's 2024 November. I have missed each and everything about Amazon.
It's been more than a decade and dint forget the names of people who I have worked with, the manager who hired me my and so much to say but little can be shared.
You get to learn so much that I promise it will shape your future....Read More
Dislikes
No possible thing to be said regarding the dislike.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Nov 2024
Likes
Work life balance is good if you are okay with your current position
Dislikes
Growth is cimpletely depends on manager. If your manager is not interested in you sure there wont be any promotion even afrer 10 years at same position
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 19 Oct 2024
Likes
Onboarding and training process are top notch. And salary also above market standard. Flexible work schedule.
Dislikes
Not much less cultural activities to spend time
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Sep 2024
Likes
"I love working at Amazon because of its innovative and customer-centric approach. The company's focus on delivering exceptional customer experiences aligns with my own values, and I appreciate the opportunities for growth and development in a dynamic and supportive team environment."
Dislikes
No dislike
Team Lead in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 27 Sep 2024
Likes
It has lateral movement which can help you try on different fields internally
Dislikes
Office politics is a big turn off. Promotion is based on year of experience than your hardwork!
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 23 Sep 2024
Likes
One of the best company to work with around the world. Piers are very very supportive and helpful. Growth opportunities are awesome and apart from salary there are many perks given to employees time to time.
Dislikes
Sometimes the shift timings are a little tough!!
Other Amazon Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Manager in
Hyderabad / Secunderabad
Full Time
·
Data Science & Machine Learning Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 28 Dec 2024
Likes
Amazon being one FAANG companies, gives your CV an immense boost. Also, there are enough opportunities to move within the organisation.
Dislikes
5 days work week. Rare opportunities to for WFH or remote work. Constant emphasis on high performance and yield. Very little growth opportunity in terms of remuneration.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Facility Executive in
Chennai
Full Time
·
Facility Management Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 23 Dec 2024
Likes
Great culture of work.
Having a great team that we support eachother.
When ever a house keeping work we tell to the person great job.
And we have R&R events for housekeeping which we give prices for there work they do in the company.
Our manager are friendly and supportive at work.
Dislikes
There is not promotion for the employees.
They are keep hatred to an employee and take them out of the job.
What all ideas we give they will not take it.
Without any reason they will keep on shouting at an employee.
Data Entry jobs in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Many people who work at Amazon appreciate the opportunities for career growth, a fast-paced and innovative environment that encourages continuous learning, the ability to work on impactful large-scale projects, a strong focus on customer satisfaction, and access to cutting-edge technology and resources within a company with a culture of promoting from within.
Dislikes
A role that isn't challenging you anymore. A reason you feel stagnant in your current position. A work culture that
Software Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 20 Dec 2024
Likes
- Get a chance to work on scalable systems, challenging and high impact projects. It’s a good learning experience
Dislikes
- worst management/manager
- no work life balance
- they have URA target every year
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Catalog Lead in
Bangalore / Bengaluru
Full Time
·
Operations / Strategy Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2024
Likes
You will get to learn a lot new things that will surely help you in boosting your career in the future.
Biggest benefit is Work Life Balance, no one will ask you for your leaves. You are a free bird. Also if you are at senior or leadership position, you will get many benefits and great perks
Dislikes
At certain level/field you will get the bare minimum salary and less perks, promotion chances are also too less or it will take much longer than expected time.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Seller Support Mentor in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Dec 2024
Likes
People and work culture is so good that you don't like to leave the company for better pay.
Dislikes
Personal growth is stagnant. Need to push harder to get promoted and get good pay
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Product Compliance Associate in
Bangalore / Bengaluru
Full Time
·
Assessment / Advisory Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 16 Dec 2024
Likes
The work culture is great ,fosters a healthy environmemt for people who want to innovate and grow in their roles.
Dislikes
At times there is micromanagement from the upper management which can be pressurizing for the employees.
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Program Manager in
Bangalore / Bengaluru
Full Time
·
Operations / Strategy Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 Dec 2024
Likes
I like that my team offers great work life balance.
Dislikes
I hate the fact that my team specifically pays lesser than any other teams within Amazon. The work culture is decent though.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Content Writer in
Chennai
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 13 Dec 2024
Likes
Company facilities for employees is great. Plus work is work only till office. You sign off for the day means you leave work behind.
Dislikes
Appraisal and job conversion can do better.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Sme Process Specialist in
Bangalore / Bengaluru
Full Time
·
IT Infrastructure Services Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Dec 2024
Likes
Overall Company culture is good.
Dislikes
No work life balance, they expect you to give your complete day and even weekends for office work. Lot of people in higher management without proper process knowledge who are screwing others just to remain in the process, take their promotion and move on to a different team because they already messed up their previous team just for their own personal benefits.
People also ask about Amazon's Customer Service Agent 1s
How is Amazon to work for?
Amazon is rated 5.0 out of 5, based on 2 reviews by employees on AmbitionBox.
Amazon is known for Company culture which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 5.0 and can be improved. To know first hand how it is like to work at Amazon read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Amazon?
According to AmbitionBox ratings, Amazon employees rate its salary and benefits as 5.0 out of 5. You can know more about Amazon Salaries at AmbitionBox
How is the work culture at Amazon?
Work culture is rated 5.0 at Amazon by 2 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at Amazon. Read detailed reviews by employees of Amazon on AmbitionBox.