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Amazon Development Centre India

Compare

4.1

based on 5.9k Reviews

Filter reviews by

Amazon Development Centre India Resolution Specialist Reviews

based on 35 reviews

Updated 4 Oct, 2024

Overall Rating

3.9/5

How AmbitionBox ratings work?

Category Ratings

3.9

Job Security

3.8

Company culture

3.7

Work-Life balance

3.5

Salary & Benefits

3.4

Work Satisfaction

3.3

Skill development

3.0

Promotions/Appraisal

Top Mentions in Amazon Development Centre India Resolution Specialist Reviews

35 reviews found

Sort by: Popular

Resolution Specialist in Kolkata

Full Time

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 23 Jun 2022

Likes

The people around and the benefits

Dislikes

Frequent team change and shift change. Also salary is much lesser compared to the industry. Also job exposure is lesser

Work Details

Good, can be better

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Resolution Specialist in Lucknow (working remotely)

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 04 Oct 2024

Likes

Only the work from home option is suitable. Rest I don’t have anything to mention about what I like working here.

Dislikes

The work culture is pathetic. There’s a lot of work pressure, even the performance standards are set too high. Overall the mental health of the employees is getting deteriorated day by day and the company is least bothered about it. All they want is that work needs to be done, no matter what policies are there plus how much is the workload. All they would want is that there work should be done.

What people are saying about Amazon Development Centre India

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6d (edited)

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Resolution Specialist in Noida

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 02 Sep 2024

Likes

Loved it, there is a lot of opportunity to grow if you're really looking for them. I loved it

Dislikes

The work can get monotonous at times, no extra skill learning

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Resolution Specialist in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 18 Jun 2024

Likes

Bad company

Dislikes

No job security

Resolution Specialist in Pune

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 05 Oct 2023

Likes

Job security, timely payment schedule.

Dislikes

Work Culture, Policies. The workplace is longer the same what we used to have before Covid.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Resolution Specialist in Indore (working remotely)

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Apr 2024

Likes

Environment and promotion criteria

Dislikes

Na nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Resolution Specialist in Lucknow (working remotely)

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 18 Dec 2023

Likes

Support from teammate

Dislikes

work culture is going down

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Resolution Specialist in Pune

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 08 Mar 2023

Likes

Work environment

Dislikes

Promotion criteria

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Resolution Specialist (working remotely)

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 22 Jun 2024

Likes

However culture and management is good but some people are always there to pull your legs in every organisation.

Dislikes

Biased team managers can lead you to worst path and partiality is everywhere .

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Resolution Specialist in Noida

Full Time

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 13 Apr 2022

Likes

Awesome 😎 Good culture, environment pressure is so mild . You are free to work here on. Your own terms . So helpful management also the policies are good.there is a huge cafeteria and gaming arcade for chilling.

Dislikes

There is nothing to dislike ... It's a big culture and platform a huge family . I am proud to be an Amazonian.

Work Details

It was great

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Related to yearly bonus 😜

Resolution Specialist in Hyderabad / Secunderabad

Full Time

Resolution specialist Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 26 Sep 2023

Likes

Culture, freedom, benefits, transportation, equality, opportunities

Dislikes

Job security, customer feedback dependant

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Resolution Specialist in Coimbatore

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 17 Aug 2023

Likes

Work culture and mostly everyone will be friendly

Dislikes

Its very hard to get promotion

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Resolution Specialist in Pune

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Apr 2021

Likes

Work culture is best ..

Dislikes

All good

Work Details

Awesome

Work timings: Strict Timings

Resolution Specialist (working remotely)

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 02 Oct 2023

Likes

Good leadership, provides exception when needed, provides all type of amenities.

Dislikes

Workload gets hectic, slow promotion process, less hike in recent years, fixed office timings

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Resolution Specialist (working remotely)

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 14 Oct 2023

Likes

Work culture is very good.

Dislikes

Very less opportunity for growth

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Resolution Specialist (working remotely)

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 22 Aug 2023

Likes

Leave balance are good .

Dislikes

Salary is very low for csa

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Resolution Specialist (working remotely)

Full Time

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 02 May 2023

Likes

Multiple growth opportunities, handsome pay scale, good culture, multiple engagement activities to reduce stress

Dislikes

I don't have any dislikes about working at Amazon.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Resolution Specialist (working remotely)

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 01 Aug 2023

Likes

It was a good experience

Dislikes

I was not comfortable with hike and shift schedule

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Resolution Specialist (working remotely)

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 24 Jun 2023

Likes

Amazing work culture

Dislikes

Slow growth and pay

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Resolution Specialist (working remotely)

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 May 2023

Likes

I had a great work life balance and was able to switch my shift so according to my family requirements and also work in peace without having my job in any issues. I had lots of opportunity to move for different roles to work in various projects

Dislikes

We had quite a lot call flow

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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AmbitionBox has 35 Amazon Development Centre India reviews submitted by Amazon Development Centre India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon Development Centre India is ...Read more

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Amazon Development Centre India Resolution Specialist Reviews

Gender Based Ratings for Amazon Development Centre India Resolution Specialist

based on 34 reviews

Rated 4.0 for Company Culture and 3.5 for Job Security

Rated 4.1 for Job Security and 3.8 for Work-Life Balance

Working Days for Amazon Development Centre India Resolution Specialist

based on 35 reviews

Rotational Shift

63%

Monday to Friday

30%

Other

Work Timings for Amazon Development Centre India Resolution Specialist

based on 35 reviews

Flexible timing

Strict (9pm - 6am)

Strict (9am - 6pm)

57%

29% employees reported other strict timings

Shift Timings for Amazon Development Centre India Resolution Specialist

based on 35 reviews

Day shift

Night shift

58%

42%

Business Travel for Amazon Development Centre India Resolution Specialist

based on 35 reviews

No travel

82%

Within city

18%

Amazon Development Centre India Resolution Specialist Salary

based on 256 salaries

₹2 L/yr - ₹7.3 L/yr

At par with the average Resolution Specialist Salary in India

View more details

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Amazon Development Centre India Resolution Specialist Reviews

35 reviews found

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Amazon Development Centre India Reviews by Designations

Gender Based Ratings for Amazon Development Centre India Resolution Specialist

Working Days for Amazon Development Centre India Resolution Specialist

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