Amazon Development Centre India Customer Success, Service & Operations Department Reviews

Likes

Amazon has changed a lot. Nothing is left as it was earlier

Dislikes

No work life balance 0 growth opportunities Too much stress from leadership No power of decision making Poor planning by Workflow and CP team

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Amazon has a great campus Hyd 13 which is comfortable and convenient to work.

Dislikes

Poor Management, no proper feedback was given. I have reached out till L5 manager and HR manager regarding my job position, no one really cared about at least listening to my concern. The managers rules the associates there, whatever they think that is correct and lot of favoritism among the leaders. No justice, only partiality for their favourites. I didn’t even know whom to escalate my issues, so I had to forcefully resign my job....Read More

Likes

Shiny Big Office. Fancy ladies speaking English. Professional Environment.

Dislikes

No Growth. You will be Deal like a Slave by Leadership People and You will not realise this during initial Tenure. If you want to spoil your career then only Join Amazon Noida. You will end up with 25k salary with no Growth and Poor Health after 5 years of Experience in Amazon Noida as an L2 or L3 Never Join.. It's better to waste your time doing nothing instead of working at L2 or L3 in Amazon. Join only if you get L4 and above. Leadership people are Big Liars.. They only focus on their own Growth, Own Profits by doing cost cutting and take maximum output from L2 and L3...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

There is no restriction on working pattern that we have to b strict on to timing or we have to work in the specified seat allocation. there is a freedom to work

Dislikes

Open politics, no job security, policy to rate the employees

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The leadership consists of professionals and a hierarchy is followed in every department. The workload is not overwhelming, it only gets stressful during the Christmas period holiday(Beginning from Halloween till New Year's Eve). You will enjoy medical benefits, a collaborative HR team, and cooperative group managers.

Dislikes

The work culture has degraded a lot. Amazon has started cutting corners about on-site employees, which hinders employees from interacting among themselves. Work pressure doesn't match the salary often. Incentives to take up a temporary role aren't appealing enough.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

It's all about the work culture, I find it very employee centric and Amazon has this wonderful culture of giving opportunities to learn and Excel in all the levels irrespective of their position in the company.

Dislikes

It's about the work-life balance and the salary which I find very less compared to the job market and appraisal is not as so expected.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The support we get is really good

Dislikes

If there is something that is affecting performance of CSA, no one really care. Just they tell us improve your communication but because of the CRM and internal tools performance has been drop and no one support

Likes

definitely the culture, the process, the customer obsession and other leadership principles we abide by

Dislikes

work politics. it's everywhere, people are clearly partial and it shows! the hike wasn't good this time.. can say since the last year too.

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

During and after COVID the work culture was drastically changed and it was not good. No opportunities of growth.

Dislikes

Work culture No growth Minimum appraisal No medical issues consideration

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Customer problem solving. Group talks. Salary is very nice. Some manager is good.

Dislikes

Some manager is not good. Job is not safe. HR is not understand our problems. Some Workers is not work properly in company and road behaviour

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes