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Filter reviews by Amazon Development Centre India Customer Service Manager Reviews
Overall Rating
Category Ratings
Salary
Skill development
Work satisfaction
Job security
Company culture
Work-life balance
Promotions
5 reviews found
Customer Service Manager in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
used to be great
- Salary - Good
- Skill development - Good
Dislikes
awefull leadership now
- Job security - Poor
- Promotions - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This is a desk job.
Customer Service Manager in Hyderabad / Secunderabad
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is perfect as Amazon is a perfect Place to work.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing much to dislike
Work Details
It's still day 1 as I learn new things daily.
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
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Customer Service Manager in Hyderabad / Secunderabad
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security
- Salary - Good
- Job security - Excellent
- Company culture - Good
Dislikes
No growth
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Work timings:Â Flexible Timings
Customer Service Manager in New Delhi
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
..
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
..
Customer Service Manager in Chennai
Full Time
Non Voice Department
Overall Rating
Similar Designation Reviews
Process Associate in Hyderabad / Secunderabad
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only company is good but not the management
Dislikes
Management often demonstrates a narrow-minded, self-centered, and overly conservative mindset. Despite working with international brands, their thinking style remains limited and focused solely on personal interests rather than broader, progressive perspectives.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Technical Support Engineer in Pune
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
We know termination after any fraud or compliance amazon need to give personal chance to survive and make honestly working
- Skill development - Good
- Company culture - Good
Dislikes
Please give chance to terminated people no one will make usually by chance instances it's happen Please allow me a chance my email walalevw
- Job security - Bad
- Promotions - Poor
Work Details
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Customer Service Associate in Noida
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The leadership consists of professionals and a hierarchy is followed in every department. The workload is not overwhelming, it only gets stressful during the Christmas period holiday(Beginning from Halloween till New Year's Eve). You will enjoy medical benefits, a collaborative HR team, and cooperative group managers.
- Job security - Good
Dislikes
The work culture has degraded a lot. Amazon has started cutting corners about on-site employees, which hinders employees from interacting among themselves. Work pressure doesn't match the salary often. Incentives to take up a temporary role aren't appealing enough.
- Promotions - Poor
Work Details
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This is a desk job.
Customer Service Associate in Chandrapur (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The support we get is really good
- Salary - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
If there is something that is affecting performance of CSA, no one really care. Just they tell us improve your communication but because of the CRM and internal tools performance has been drop and no one support
- Job security - Poor
- Promotions - Bad
Customer Service Executive in Noida
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Overall Rating
Branch Manager in Nashik
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Good
- Work-life balance - Excellent
Overall Rating
Customer Support Executive in Pune
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Awesome working experience
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
I need they should provide more growth opportunities
Senior Associate in Bangalore / Bengaluru
Full Time
Content Management (Print / Online / Electronic) Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Salary - Excellent
- Skill development - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
It was hybrid but now it's working from office.
Team Lead in Tirunelveli
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Team support and good management. Always there to help.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Not applicable. Nothing yet to be informed
Customer Service Associate in New Delhi
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great culture and work life balance
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Apprasial and promotion
- Promotions - Poor
Other Amazon Development Centre India Reviews
Virtual Customer Associate in New Delhi (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing at all.
- Salary - Good
Dislikes
I was working at CNX for Amazon process where I really enjoyed my 3 years of tenure working for our client (Amazon) which is why when I got the offer directly from captive unit I joined immediately and it was one of the worst decision I made
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Accounts Manager in Bangalore / Bengaluru
Full Time
Advertising & Creative Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amazon brand
Dislikes
Leadership HR are of no use even if you have issues and complain 100 times about your manager they take 0 actions and managers are not scared of HR in-fact they openly ask you to reach out to HR as if they have some kind of connection with them.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:Â Monday to Friday (Strict Timings)
Transportation Specialist in Hyderabad / Secunderabad
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The ambience is very good and there are lot of people who could support you if you want to improve something related to work.
- Salary - Good
- Job security - Good
Dislikes
It depends on the team you belong to. If you are unlucky, then you have to be like a school kid like should be in office before login, Laptop should be kept etc. on desk only
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work policy: 3 days/week from office
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This is a desk job.
Associate Senior Executive in New Delhi (working remotely)
Full Time
Voice \/ Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Training and learning period was good, there is no issue while taking leaves when you need it
- Salary - Good
- Skill development - Excellent
Dislikes
Amazon has malfunction in its working tool which really bothered not only me but other candidates also throughout last year, it really impacted our productivity and it made customer's experience worae
- Promotions - Poor
Compliance Manager in Bangalore / Bengaluru
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Massive learning supplemented with growth both vertical and horizontal. Lost of opportunities to move to different teams/ cities/ countries across amazon.
- Salary - Good
- Skill development - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
5 day work policy. Recent stress on layoffs which creating high pressure across teams. No work life balance.
- Work-life balance - Poor
Work Details
Work days:Â Monday to Friday (Flexible Timings)
Production Planning Analyst in Bangalore / Bengaluru
Full Time
Merchandising, Retail & eCommerce - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The office infrastructure is better than other. However, now a days start up are more fancier than Amazon.
Dislikes
The work culture is declining year over year. Management is focusing on quantity than quality. It is good to have a competitive work culture but there is no recognition no matter how much you give in. The expectation is to work for long working hours without any extra pay.
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Pricing Analyst in Bangalore / Bengaluru
Full Time
Operations / Strategy Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amazon's work culture is great.
- Skill development - Good
- Job security - Good
- Company culture - Excellent
Dislikes
There are some teams in Amazon which are just a resemblance of hell. They will have rotational shifts and and rotational week offs, apart from these two factors, mandatory nights for 10 days in two months. Due to some morons, for their growth they come up with ridiculous challenges and will torture us for attaining it.
- Promotions - Poor
Finops Analyst in Pune
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company has a good culture
Dislikes
Not much growth opportunities and salary is very low for experienced employees which is equivalent to a fresher getting a job for first time. Pay package is way down below here compared to what is a normal or decent pay package in market in current times. Extending work hours is necessary to meet productivity and competition is very high which eventually leads to bad team politics
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This is a desk job.
Team Manager Operations in Pune
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amazon has changed a lot. Nothing is left as it was earlier
Dislikes
No work life balance 0 growth opportunities Too much stress from leadership No power of decision making Poor planning by Workflow and CP team
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Associate Advisor in Hyderabad / Secunderabad
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amazon has a great campus Hyd 13 which is comfortable and convenient to work.
- Salary - Good
- Work-life balance - Good
Dislikes
Poor Management, no proper feedback was given. I have reached out till L5 manager and HR manager regarding my job position, no one really cared about at least listening to my concern. The managers rules the associates there, whatever they think that is correct and lot of favoritism among the leaders. No justice, only partiality for their favourites. I didn’t even know whom to escalate my issues, so I had to forcefully resign my job....Read More
- Job security - Bad
- Promotions - Bad
- Company culture - Poor
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Amazon Development Centre India Reviews by Designations
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AmbitionBox has 5 Amazon Development Centre India reviews submitted by Amazon Development Centre India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon Development Centre India is t...he right company for you. 100% of employees reported the working days at Amazon Development Centre India as Rotational Shift. 67% employees reported the work timings at Amazon Development Centre India as Flexible timing. Read more- Home >
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