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Altruist Customer Management India

Compare

3.5

based on 241 Reviews

Filter reviews by

Altruist Customer Management India Technical Support Associate Reviews

based on 1 review

Updated 20 Apr, 2021

Overall Rating

1.0/5

How AmbitionBox ratings work?

Category Ratings

1.0

Company culture

1.0

Job security

1.0

Salary

1.0

Work-life balance

1.0

Skill development

1.0

Promotions

1.0

Work satisfaction

1 review found

Sort by: Popular

Technical Support Associate in Chennai

Email Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Apr 2021

Likes

No job security. Need to beg for our salary!

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

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Career Growth

a technical lead

11 YoE .NET Dev, Offer 1-36 LPA Hyderabad vs offer 2- 30 LPA Bengaluru

11 YoE .NET Developer, I'm already in Bengaluru. Offer 1 - 36-37 LPA - Hyderabad Hybrid - Service company (30K Employee). Offer 2- 30 LPA - Bengaluru Hybrid - Product Company(Less famous product company, but basis the interview I liked the company). Last CTC 29 LPA including Bonus.

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Similar Designation Reviews

Customer Support Executive in Chennai

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Jan 2023

Likes

It is a day shift job. Rarely night shift. In the 20 months I have worked here , I did not have to do night because 2 staffs were available. I got to do work from home for 7 months. They will give WFH only in Pandemic or overall emergency situation. They will take you even if you are above age limit or disabled.There is only 9 hours, no overtime other than emergency situation. Shift timings within 07:00 am to 11:00 pm.Job which has no targets except if you are in mail team .The quality team will not be that strict like other companies, where you can lose your job.On every Saturday music and dance is there....Read More

Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No PF for new employees although more than 400 employees.They will make the new employee click some link in which they have to give approval that they do not want PF & ESI facility. Not good Canteen facilities and not enough space in Canteen.If you want to eat at 01::00 pm you will get seat at 02:45 pm only.Even after 20 months on job the Hr did not give me ESI card (although I did not ask),although I had hospital expenses many times.You have to coax them for everything.You will get the same salary.No increment in this company .Never take any system from the company for WFH as when you return the system to get back your amount in final F&F settelment, it is a huge process and in most cases 10,000 Rs is deducted from your settlement although the system is with company .But they will say some reason and deduct the amount.It has happened to many employees. You have to coordinate with TL, manager and Hr .Many approval mails have to written. I followed up at least 4 months after returning my system . They will not give you experience letter only Acceptance letter of relieving which is not professional for such a big company.They will not change your process even if you have health issue related to present process.There is not any extra employee benefits like other companies.But all the above is very understandable because the average salary of all employees is very less than the industry standards.Most people are from good families and hence are able to survive, others leave the company.It is good company for people who are near from the company and specially good for women....Read More

Skill development - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Navi Mumbai

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 30 Mar 2023

Likes

Half days for Examinations and Sick leave

Dislikes

No facilities are available like chairs, headset issues and not even a ac facility

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Team Lead in Chennai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Mar 2024

Likes

Nothing

Dislikes

All are waste in this company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Customer Service Executive in Navi Mumbai

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

5.0

Skill development

2.0

Job security

3.0

Promotions

5.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 02 Jul 2023

Likes

Salary on time

Skill development - Excellent
Work satisfaction - Excellent

Dislikes

HR MANAGEMENT

Salary - Poor
Job security - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bhopal

Full Time

BFSI, Investments & Trading Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Feb 2023

Likes

I liked there environment

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Even after getting promotion there the salary did not increase.

Salary - Poor
Promotions - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Senior Associate in Chennai

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

4.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Feb 2023

Likes

It is good working environment only issue is salary.who has no worry about salary definitely it is good for them

Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Less salary

Salary - Bad
Promotions - Bad

Work Details

Work timings: Flexible Timings

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 30 May 2023

Likes

Noting

Dislikes

Many to say to tell

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Chennai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Feb 2022

Likes

Good carreer growth organization

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive (working remotely)

Part Time

Construction Engineering Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 01 Nov 2024

Likes

I want the job

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

I will manage very nicely

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Support Executive in Chennai

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 12 Aug 2021

Likes

Experience candidates..pls stay away...only for frshers

Dislikes

No increment in salary...

Job security - Poor
Promotions - Poor
Company culture - Poor

Work Details

Nothing

Work timings: Strict Timings

Work related travel: This is a desk job.

Other Altruist Customer Management India Reviews

India Operations Manager in Mumbai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Nov 2024

Likes

I appreciate the team oriented culture, where everyone supports each other to achieve our goals.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Well, there is nothing, it depends on you, it is a company, it will follow its own policy

Email Support Executive in Chennai

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

4.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 06 Aug 2024

Likes

Their culture was good,but you couldn't enjoy that

Promotions - Good

Dislikes

Everything Salary, timings,no mentor after entering into the team

Salary - Poor
Skill development - Poor
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employee Relations Executive in Mumbai

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Dec 2023

Likes

All Sir and manager Support for employees help this is very nice.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Time management Is not perfect, morning time is Best but Job leave time is not perfect.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Officer in Pune

Full Time

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 May 2024

Likes

Really good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing all is good about my company

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Operations Manager in Chennai

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 26 Aug 2024

Likes

Promotion

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good

Dislikes

Salary & employee benefits average

Salary - Poor

Executive Assistant in Navi Mumbai

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 21 Dec 2023

Likes

Best work place and understanding staff very helpfull people

Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Hygine issue and some facility is not avilable

Salary - Poor
Promotions - Bad

Executive in Pune

Full Time

Operations, Maintenance & Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 24 Nov 2023

Likes

company good work balanace

Skill development - Good
Job security - Good
Work-life balance - Good

Dislikes

salry structure

Advisor in Chennai

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 21 Jun 2023

Likes

Yes. I like to work there

Skill development - Good
Job security - Good
Promotions - Good
Work-life balance - Good

Dislikes

Looking not good for that company organization

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Process Trainer in Navi Mumbai

Full Time

Corporate Training Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 13 Oct 2023

Likes

I have worked with altruist company for almost 3 years i have received my salary exactly on time

Salary - Good
Promotions - Good
Work-life balance - Good

Dislikes

For Mumbai location EP team should be change, altruist is doing partiality with employees

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Quality Analyst in Mumbai

Full Time

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Oct 2023

Likes

Management is good where any employee could work in it, Growth and opportunities are there

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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Altruist Customer Management India Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1 Altruist Customer Management India review submitted by Altruist Customer Management India employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Altruist Customer Management Ind...Read more