Altruist Customer Management India Operations Manager Reviews

Likes

Good carreer growth organization

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

It is supporting us to still do work from home, but shift timings are not convenient to us, coz it is keep on changing, we need this work from home to continue always, as we stay away from Bangalore can't travel daily to company, we are feeling great to do work from home and complete work on time

Dislikes

1. Rotational shift timings to be changed for the women advisors, day shifts are best to work. 2. Providing preferred languages to customers according to their skills. 3. Reduce the call flows. 4. During training period many things about the products to be taught. 5. Work from home should not get cancelled as advisors cannot travel to Bangalore and come to office, as people staying in different cities they should get opportunity to continue doing work from home....Read More

Work Details

It's interesting to work day by day and communicating with customers and solving their problems are making happy. Nice platform to grow ourselves and reach the success soon.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Very nice

Dislikes

Very good

Work Details

Very nice

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Customer service

Likes

Nothing is good

Dislikes

Never got salary , Salary gets deducted without any reason , Supervisors are horrible and one should never work with in this organization

Work Details

Terrible

Work days: Rotational Shift (Strict Timings)

Likes

Kabhi time pe salary nahi deti ye company usme bhi half cut leti hai

Dislikes

Overall

Work Details

No

Work timings: Strict Timings

Work related travel: This is a desk job.

Employee Benefits

No

Likes

Open to idea

Dislikes

Na

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Their culture was good,but you couldn't enjoy that

Dislikes

Everything Salary, timings,no mentor after entering into the team

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

All Sir and manager Support for employees help this is very nice.

Dislikes

Time management Is not perfect, morning time is Best but Job leave time is not perfect.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Really good

Dislikes

Nothing all is good about my company

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Best work place and understanding staff very helpfull people

Dislikes

Hygine issue and some facility is not avilable

Likes

It is a day shift job. Rarely night shift. In the 20 months I have worked here , I did not have to do night because 2 staffs were available. I got to do work from home for 7 months. They will give WFH only in Pandemic or overall emergency situation. They will take you even if you are above age limit or disabled.There is only 9 hours, no overtime other than emergency situation. Shift timings within 07:00 am to 11:00 pm.Job which has no targets except if you are in mail team .The quality team will not be that strict like other companies, where you can lose your job.On every Saturday music and dance is there....Read More

Dislikes

No PF for new employees although more than 400 employees.They will make the new employee click some link in which they have to give approval that they do not want PF & ESI facility. Not good Canteen facilities and not enough space in Canteen.If you want to eat at 01::00 pm you will get seat at 02:45 pm only.Even after 20 months on job the Hr did not give me ESI card (although I did not ask),although I had hospital expenses many times.You have to coax them for everything.You will get the same salary.No increment in this company .Never take any system from the company for WFH as when you return the system to get back your amount in final F&F settelment, it is a huge process and in most cases 10,000 Rs is deducted from your settlement although the system is with company .But they will say some reason and deduct the amount.It has happened to many employees. You have to coordinate with TL, manager and Hr .Many approval mails have to written. I followed up at least 4 months after returning my system . They will not give you experience letter only Acceptance letter of relieving which is not professional for such a big company.They will not change your process even if you have health issue related to present process.There is not any extra employee benefits like other companies.But all the above is very understandable because the average salary of all employees is very less than the industry standards.Most people are from good families and hence are able to survive, others leave the company.It is good company for people who are near from the company and specially good for women....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

company good work balanace

Dislikes

salry structure

Likes

Yes. I like to work there

Dislikes

Looking not good for that company organization

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Half days for Examinations and Sick leave

Dislikes

No facilities are available like chairs, headset issues and not even a ac facility

Work Details

Work days: Rotational Shift (Flexible Timings)