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Akamai Technologies

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4.3

based on 361 Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Akamai Technologies Customer Success, Service & Operations Department Reviews

based on 2 reviews
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This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.
Updated 16 Aug, 2023

Overall Rating

4.5/5
How AmbitionBox ratings work?

Category Ratings

4.6

Company culture

4.4

Work-Life balance

4.3

Skill development

4.3

Salary & Benefits

4.2

Work Satisfaction

3.9

Job Security

3.8

Promotions/Appraisal

Top Mentions in Akamai Technologies Customer Success, Service & Operations Department Reviews

2 reviews found

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People also ask about Akamai Technologies's Customer Success, Service & Operations Department

Is Akamai Technologies's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.5 out of 5 from over 19 employee reviews, it's clear that most employees have a positive experience working at Akamai Technologies's Customer Success, Service & Operations Department. Company culture holds the highest rating at 4.6, while career growth is rated the lowest amongst all factors at 3.8. Read reviews about company culture and career growth on AmbitionBox.
Does Akamai Technologies's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Akamai Technologies's Customer Success, Service & Operations Department employees rate their salary and benefits at 4.3 out of 5, based on 19 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Akamai Technologies's Customer Success, Service & Operations Department is generally seen as a place that values and rewards its workforce fairly. You can know more about Akamai Technologies's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Akamai Technologies's Customer Success, Service & Operations Department, click here.
How is the work culture at Akamai Technologies's Customer Success, Service & Operations Department?
Work culture at Akamai Technologies's Customer Success, Service & Operations Department is rated 4.6 out of 5 by 19 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Akamai Technologies's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Akamai Technologies's Customer Success, Service & Operations Department, click here.
How is the job security at Akamai Technologies's Customer Success, Service & Operations Department?
Based on 19 reviews on AmbitionBox, Akamai Technologies's Customer Success, Service & Operations Department employees rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Akamai Technologies's Customer Success, Service & Operations Department, click here.
How do I get a job at Akamai Technologies's Customer Success, Service & Operations Department?
To get a job at Akamai Technologies's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Akamai Technologies interview questions and practice your responses to prepare thoroughly.

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Gender Based Ratings at Akamai Technologies Customer Success, Service & Operations Department

based on 24 reviews
4.2
Rated by 10 Women

Rated 4.5 for Salary & Benefits and 4.1 for Skill Development

women
4.6
Rated by 14 Men

Rated 4.9 for Work-Life Balance and 4.9 for Company Culture

men

Working Days at Akamai Technologies Customer Success, Service & Operations Department

based on 26 reviews
Monday to Friday
85%
Rotational Shift
5%
Monday to Saturday
5%
Other
5%

Work Timings at Akamai Technologies Customer Success, Service & Operations Department

based on 26 reviews
Flexible timing
Strict (6pm - 3am)
Strict (10pm - 6am)
68%
13%
6%
13% employees reported other strict timings

Shift Timings at Akamai Technologies Customer Success, Service & Operations Department

based on 26 reviews
Night shift
Day shift
60%
40%

Business Travel at Akamai Technologies Customer Success, Service & Operations Department

based on 26 reviews
No travel
94%
International travel
6%
Manager Client Servicing
10 salaries
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₹9 L/yr - ₹16 L/yr

Support Delivery Manager
10 salaries
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₹31.6 L/yr - ₹50 L/yr

Customer Success Manager
6 salaries
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₹11 L/yr - ₹15 L/yr

Cloud Support Engineer
5 salaries
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₹10 L/yr - ₹17 L/yr

Technical Support Engineer
5 salaries
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₹13 L/yr - ₹16.6 L/yr

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