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Airbnb

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based on 238 Reviews

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Reviews
238
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1.4k
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9
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Airbnb CS Associate Reviews

Overall Rating

1.0/5

based on 1 review

Rating distribution

5

0 (0%)

4

0 (0%)

3

0 (0%)

2

0 (0%)

1

1 (100.0%)

Category Ratings

5.0

Salary

1.0

Company culture

1.0

Job security

1.0

Work-life balance

1.0

Skill development

1.0

Promotions

1.0

Work satisfaction

Airbnb is rated 1.0 out of 5 stars on AmbitionBox, based on 1 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with ... Read more

Airbnb is rated 1.0 out of 5 stars on AmbitionBox, based on 1 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

1 review found

Sort by: Popular

CS Associate (working remotely)

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Nov 2024

Likes

Good salary

Salary - Excellent

Dislikes

Worst management, biased, forceful pressure. Pathetic management system. Team leaders only care about their favourite people. They wont hire talented people, they need handsome and beautiful people in the company. They say they are against racism but people judge you with the looks not by the works. People survive here only by crookedness and manipulation. Most of them are manipulators. No mercy towards anyone. After every weekend when I sit infront of the system, I feel like when will the next week off come. Immense work pressure. This is no place for integrity and honesty....Read More

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Top trending discussions

View All

Career suggestion

I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

Got a question about Airbnb?

Ask anonymously on communities.

Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Customer Service Representative in New Delhi

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Feb 2025

Likes

Work ambiance is good

Dislikes

Zero work-life balance ⚖️ Hr have no human touch Managers are not cooperative No proper way of talking The food provided us pathetic

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Quality Analyst in Gurgaon / Gurugram

Full Time

·

Business Process Quality Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 26 Jan 2025

Likes

people airbnb culture specifically not TP’s

Dislikes

Promotion IJP’s no future no salary guaranteed (they can deduct any amount without any justification)

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor

Cce Executive in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Jan 2023

Likes

Not at all pathetic service

Dislikes

Not at all

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Mumbai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Sep 2023

Likes

Everything was good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Team leader's pressure and attitude

Analyst (working remotely)

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 31 Jan 2025

Likes

Work-life balance - Good

Dislikes

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Analyst (working remotely)

Full Time

·

Lending Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Oct 2024

Likes

Culture, Benefits just started so Will update the pros soon.

Salary - Excellent
Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Just joined so as if no dislikes will update If any.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate (working remotely)

Full Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

5.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 17 May 2024

Likes

Absolutely no job security

Salary - Excellent
Work-life balance - Excellent

Dislikes

Management is extremely poor.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor

Quality Analyst in Gurgaon / Gurugram

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Feb 2022

Likes

Amazing work culture. Great peers support.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such!

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Sales Executive in Bangalore / Bengaluru

Full Time

·

Sales & Marketing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Sep 2022

Likes

Yes it is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No there is no dislike thing

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country, Travel Within City, International Travel.

Customer Service Advisor in Gurgaon / Gurugram

Full Time

·

Retail & B2C Sales Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 May 2022

Likes

Benefits

Salary - Good

Dislikes

No one listens to your issues

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

No job security

Work timings: Strict Timings

Work related travel: This is a desk job.

Other Airbnb Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

SME in Gurgaon / Gurugram (working remotely)

Full Time

·

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

5.0

Skill development

2.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Feb 2025

Likes

Work culture and skill development plans for employees.

Salary - Good
Skill development - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Politics and the promotion criteria is the worst part. You can only get promoted if you are good at buttering. Not based up on your dedication or efforts.

Job security - Poor
Promotions - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Operations Specialist in Gurgaon / Gurugram (working remotely)

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 20 Jan 2025

Likes

earlier when I joined 5 years back, the work life balance was great. The company was mostly looking after employee satisfaction. However, with recent changes in the entire management team, and replacing all the tenured management persons, the company is not a great place to work

Salary - Good

Dislikes

Work ethics No promotions No open door policy ( though they promote the same ) Dictatorship

Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor

IT Support Specialist in Gurgaon / Gurugram

Full Time

·

IT Network Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 08 Aug 2024

Likes

I worked for Airbnb for over 4 Years and overall, it was a good experience.. The company culture is good. The Team spirit and bonding among colleagues made it easy place to work.

Job security - Good
Company culture - Good

Dislikes

There are few areas where Airbnb could improve. While the work envirnment was positive but the salary wasn't competitive as especially considering the demands of the job. Additionally the majority of shifts were the night.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Backend Sales Executive in Kolkata

Full Time

·

Administration Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Mar 2025

Likes

Salary - Good
Skill development - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Overall Rating

Excellent

Ambassador in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 21 Feb 2025

Likes

WFH

Dislikes

No job security, no promotion

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work policy: WFH

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Fraud and Risk Analyst in Ahmedabad

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Community Specialist in New Delhi (working remotely)

Full Time

·

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Feb 2025

Likes

work from home

Dislikes

No growth, immense work pressure and no peace of mind

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Collection Analyst in Kolkata

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 03 Feb 2025

Likes

Work from gome

Salary - Good

Dislikes

Too many changes too fast and management not willing to look into it

Promotions - Poor

Work Details

Work policy: Need travel during stake holders visit

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Process Specialist in New Delhi

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 Jan 2025

Likes

Nothing i like about working at Airbnb.

Dislikes

Everything dislike about working at Airbnb.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Executive in Gurgaon / Gurugram

Full Time

·

Other Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 24 Jan 2025

Likes

The culture is good.

Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

salary could be better.

Work Details

Work policy: other

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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More about working at Airbnb

HQ - San Francisco,California, United States
Internet
1k-5k Employees (India)

People also ask about Airbnb's CS Associates

How is Airbnb to work for?

Airbnb is rated 1.0 out of 5, based on 1 reviews by employees on AmbitionBox. Airbnb is known for Salary which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Airbnb read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Airbnb?

According to AmbitionBox ratings, Airbnb employees rate its salary and benefits as 5.0 out of 5. You can know more about Airbnb Salaries at AmbitionBox

How is the work culture at Airbnb?

Work culture is rated 1.0 at Airbnb by 1 employees. While job security is rated 1.0 and work-life balance is rated 1.0 at Airbnb. Read detailed reviews by employees of Airbnb on AmbitionBox.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1 Airbnb review submitted by Airbnb employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Airbnb is the right company for you.

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