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Air India Sats Airport Services

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based on 843 Reviews

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Reviews
843
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2.2k
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Air India Sats Airport Services Food, Beverage & Hospitality Department Reviews

Updated 7 Feb, 2025

Overall Rating

4.0/5

based on 16 reviews

Rating distribution

5

5 (31.3%)

4

8 (50.0%)

3

1 (6.3%)

2

1 (6.3%)

1

1 (6.3%)

Category Ratings

4.6

Skill development

4.4

Job security

4.4

Work satisfaction

4.2

Company culture

4.2

Promotions

4.1

Salary

4.1

Work-life balance

What employees say about Air India Sats Airport Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

55% employees reported

Flexible timing

58% employees reported

No travel

50% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

8 reviews

4.2

Rated by Men

8 reviews

Air India Sats Airport Services is rated 4.0 out of 5 stars on AmbitionBox, based on 16 company reviews. This rating reflects a generally positive employee experience, indicating sat ... Read more

Air India Sats Airport Services is rated 4.0 out of 5 stars on AmbitionBox, based on 16 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Food, Beverage & Hospitality

4.0

• 16 Reviews

Customer Success, Service & Operations

3.5

• 192 Reviews

Aviation & Aerospace

3.6

• 188 Reviews

Procurement & Supply Chain

4.5

• 25 Reviews

Human Resources

3.9

• 24 Reviews

Production, Manufacturing & Engineering

4.3

• 18 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

16 reviews found

Sort by: Popular

Training Manager in Shamshabad

Full Time

·

Tourism Services Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 04 Jan 2023

Likes

Exploring other departments , Customer Safety and Security, Integrity, acknowledgement of good work

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, International Travel, Travel Within City.

Duty Officer in New Delhi

Full Time

·

Front Office & Guest Services Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 08 Nov 2023

Likes

Aur india sats is a best company of airport.and all staff is vary helpful.

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

I don't know dislike about company.but all employees is vary happy.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Service Associate in New Delhi

Full Time

·

Tourism Services Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 01 Apr 2021

Likes

I would like to thanks to this company for my professional and personal growth.enhance customer service experience

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Excellent

Work Details

Work timings: Flexible Timings

Top Air India Sats Airport Services Interview Questions

asked in Airport Ground Staff interview

Q1. How many is category airlines?

View answers (3)

asked in Customer Service Executive interview

Q2. Tell me Something about AISATS

View answer (1)

Get interview-ready with top interview questions

View all 18 questions

asked in Ground Staff interview

Q3. What is you honours paper ?

View answer (1)

asked in Cargo Officer interview

Q4. What is Aviation industry for you?

View answers (2)

asked in Customer Service Agent interview

Q5. Area of Interest

View answer (1)

Airport Representative (working remotely)

Part Time

·

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Feb 2025

Likes

Thankyou

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Customer Service Agent in Igia airport Delhi terminal 3

Full Time

·

Tourism Services Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 01 May 2022

Likes

It's a good company ,we can get lots of opportunities overall good experience

Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Good

Dislikes

Nothing

Work Details

Good

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Agent in Hyderabad / Secunderabad

Tourism Services Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

5.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 08 Sep 2021

Likes

You can start here as a fresher and learn lot of things.

Skill development - Excellent
Job security - Good

Dislikes

There is a lot of politics and the management doesnt address our issues. They never listen to us. You have to wirk with minimum salary and no growth at all. And there is bond of three years if you have to resign you have ti serve 3 months notice period otherwise you will have yo pay your three month salary.

Salary - Bad
Promotions - Bad
Company culture - Poor
Work-life balance - Poor

Lead Assistant in I gi t3 baggage department

Baggage department Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

4.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 12 Apr 2021

Likes

Senier staff behaveour not good to staff

Skill development - Good

Dislikes

Baggage senieor staff look like boss to company to much wrong behave to staff

Salary - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Overall good experience

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Job training

You are reading trusted reviews. Keep reading to find out more about Air India Sats Airport Services.

Airport Ground Staff in Dehradun

Ground staff Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 31 Jul 2020

Likes

Foller Walk👣

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Nothing

Work-life balance - Bad

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Always

Discover interview dos and don'ts from real experiences

Duty Manager in New Delhi

Tourism Services Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 23 Nov 2019

Likes

Learning

Skill development - Good
Work satisfaction - Good

Dislikes

Career growth

Salary - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

Tourism Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 May 2019

Likes

Learning with team good supervisors managers helpfull.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

They should give once in year free domestic tickets atleast for family.

Work Details

Exciting always to work and to meet different people

Work days: Rotational Shift (Flexible Timings)

Customer Service Agent in New Delhi

Tourism Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Oct 2018

Likes

excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

over all well

Customer Service Lead Assistance in Bangalore / Bengaluru

Events & Banquet Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 30 Apr 2018

Likes

It's a gud company we'll get experience from there

Job security - Good

Dislikes

Salry is very less

Salary - Poor
Skill development - Poor
Promotions - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

I'm working in as a cs lead asst i got experience from there how to hndl customer how to asst then before I don't know about these..

Work timings: Flexible Timings

Senior facilitator L and D in Bangalore / Bengaluru

Front Office & Guest Services Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Mar 2018

Likes

It's an amazing organization to work with

Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Attrition of staff

Work Details

Exciting

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

C.S.A in New Delhi

F&B Service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 24 Apr 2021

Likes

Teammates are supportive and the management is transparent I love working in Air India sats company I want re joined

Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good

Work Details

Good

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Servise Agent in New Delhi

Tourism Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Feb 2018

Likes

Pathetic job experience

Dislikes

They are very rude and they don't understand their employee's needs

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Hectic

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

No benefit

AIR Ticketing Executive in New Delhi

Full Time

·

Front Office & Guest Services Department

2.0

posted on 16 Dec 2023

Overall Rating

Top trending discussions

View All

Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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Jobs at Air India Sats Airport Services

New Delhi, Gurgaon / Gurugram

8-10 Yrs

Not Disclosed

More about working at Air India Sats Airport Services

HQ - Mumbai, Maharashtra, India
Aviation
10k-50k Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 Air India Sats Airport Services reviews submitted by Air India Sats Airport Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Air India Sats Airport Services is ...the right company for you. 55% of employees reported the working days at Air India Sats Airport Services as Rotational Shift. 58% employees reported the work timings at Air India Sats Airport Services as Flexible timing. Read more

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Air India Sats Airport Services Food, Beverage & Hospitality Department Reviews Reviews

Air India Sats Airport Services Salaries in Food, Beverage & Hospitality Department in India

Customer Service Executive 12 salaries	₹1.9 L/yr - ₹4.5 L/yr
Customer Service Associate 8 salaries	₹1.8 L/yr - ₹2.7 L/yr
Customer Service Agent 4 salaries	₹1.8 L/yr - ₹3.2 L/yr
Service Supervisor 3 salaries	₹2.3 L/yr - ₹3 L/yr
Customer Support Executive 2 salaries	₹2 L/yr - ₹2.5 L/yr

Explore more salaries

Compare Air India Sats Airport Services with

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3.6

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3.7

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3.6

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