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Air India Sats Airport Services

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3.7

based on 774 Reviews

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Air India Sats Airport Services Customer Service Executive Reviews

based on 7 reviews

Updated 2 Jan, 2025

Overall Rating

3.3/5

How AmbitionBox ratings work?

Category Ratings

3.6

Skill development

3.2

Job Security

2.8

Work Satisfaction

2.8

Company culture

2.7

Work-Life balance

2.4

Salary & Benefits

2.2

Promotions/Appraisal

Top Mentions in Air India Sats Airport Services Customer Service Executive Reviews

7 reviews found for "appraisal"

Return to all reviews

Customer Service Executive in Thiruvananthapuram

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 22 Mar 2024

Likes

As per suggestion don't go for aisats in Trivandrum it's horrible management promote their friends get promotion. Most of the staff without degree and working in same company for more than 5 year won't get promotion to senior or supervisor level when we ask they tell they need degree for promotion. Here itself we can understand how much company is understanding their staff...Read More

Dislikes

Very horrible company in Trivandrum station they can't understand or value one staff experience they need degree only

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 02 Jan 2025

Likes

Working hours

Dislikes

No respect for the staffs no promotion no appreciation. Giving leadership to the people who is good with a manager

Customer Service Executive in New Delhi

Full Time

Airline Services Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 16 Oct 2024

Likes

Easily can learn the operations procedure with world wide standard

Dislikes

Company not giving the salary increment according to our performance

Customer Service Executive in New Delhi

Full Time

Customer service executive Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 01 Apr 2024

Likes

Nothing to be liked

Dislikes

No increment in salary, no good environment for working. Lack of management, no one is there to here you out if any problems come. Seniors will step back at time of any issue.

Customer Service Executive in New Delhi

Full Time

Pax Department Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 19 Dec 2023

Likes

I like to every staff give 100% and calicks is supporting and i learned so many thinks is the best platform for learning.

Dislikes

I dont like company police like salary increment and thay not provide males staff cab facility event at night and if any male staff work in afternoon shift and thay work late night on that time also not provide cab thay not give leave on time when staff need only senior leave approve.

Customer Service Executive in New Delhi

Full Time

Pax service Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 17 Jun 2023

Likes

The cab facility is very much convenient, staff can save one side expense.

Dislikes

Not much appraisals, sometimes not meeting the staff satisfaction level. While working here as a TATA employee.. Won't be able to apply in other TATA airlines. Poor resignation policy, staff need to serve three months notice period on the basis of LOE.. And if want to resign instant,no clearance would be given and have to pay three months amount to the company. 😒😕...Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Service Executive in IGI t3

Full Time

Passenger Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 23 Oct 2022

Likes

Working environment is good

Dislikes

Promotion and salary is not appropriate regarding the work

Work Details

Work days: Monday to Saturday (Strict Timings)

You are reading trusted reviews. Keep reading to find out more about Air India Sats Airport Services.

Top trending discussions

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Career Advice

2w (edited)

an associate technical leader

Toxic Work Environment

Hi Everyone. I recently joined a company to grow, but the work environment is toxic. The manager is rude, doesn’t guide, and gets angry when I ask questions. They rely on Excel for tasks instead of proper tools like Jira, and tasks lack clear details. Many seniors have quit, and the team is disorganized. HR couldn’t help, and the stress is affecting my mental health. Should I stay or resign? Will leaving early harm my career? If I stay, how can I manage this .without losing my peace?

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People also ask about Air India Sats Airport Services's Customer Service Executives

Is Air India Sats Airport Services a good place to work for Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 7 employee reviews, it's clear that most customer service executives have an average experience working at Air India Sats Airport Services. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.2. Read reviews about skill development and career growth on AmbitionBox.

Does Air India Sats Airport Services pay their Customer Service Executives well?

According to AmbitionBox reviews, Air India Sats Airport Services customer service executives rate their salary and benefits at 2.4 out of 5, based on 7 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Air India Sats Airport Services's customer service executives salaries here and to read reviews specifically about salary and benefits at Air India Sats Airport Services for customer service executives, click here.

How is the work culture at Air India Sats Airport Services for Customer Service Executives?

Work culture at Air India Sats Airport Services for customer service executives is rated 2.8 out of 5 by 7 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Air India Sats Airport Services for customer service executives, click here.

How is the job security at Air India Sats Airport Services for Customer Service Executives?

Based on 7 reviews on AmbitionBox, Air India Sats Airport Services's customer service executives rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Air India Sats Airport Services for customer service executives, click here.

Is work from home available to Customer Service Executives at Air India Sats Airport Services?

According to AmbitionBox, 5% of Air India Sats Airport Services's customer service executives work from home permanently, 91% work from the office, and 4% follow a hybrid model, based on 22 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Air India Sats Airport Services for customer service executives, click here.

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Air India Sats Airport Services Customer Service Executive Reviews by Locations

Air India Sats Airport Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Air India Sats Airport Services reviews submitted by Air India Sats Airport Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Air India Sats Airport Services is t...Read more