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AI Airport Services

Compare

based on 508 Reviews

About
Reviews
508
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1.4k
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36
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Filter reviews by

AI Airport Services Customer Agent Reviews

Updated 27 Mar, 2025

Overall Rating

3.4/5

based on 57 reviews

Rating distribution

5

14 (25.5%)

4

11 (20.0%)

3

10 (18.2%)

2

8 (14.5%)

1

12 (21.8%)

Category Ratings

3.3

Skill development

3.0

Work satisfaction

2.9

Work-life balance

2.8

Job security

2.7

Company culture

2.5

Salary

2.3

Promotions

What employees say about AI Airport Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

72% employees reported

Flexible timing

61% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

15 reviews

3.2

Rated by Men

36 reviews

AI Airport Services is rated 3.4 out of 5 stars on AmbitionBox, based on 57 company reviews.This rating reflects an average employee experience, indicating moderate satisfactio ... Read more

AI Airport Services is rated 3.4 out of 5 stars on AmbitionBox, based on 57 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in AI Airport Services Customer Agent Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

57 reviews found

Sort by: Popular

Customer Agent in Sahar road intl airport

Flight & Airport Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 24 Jan 2021

Likes

Helping nature of all staff..

Skill development - Good

Dislikes

There is no fix date of salary...lots of politics...contract system so no job security...management can refuse to renew the contract at any time for small mistakes and personal gruges....

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Nothing is fix and you have to do any work.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Agent in Kolkata

Full Time

·

Flight & Airport Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 25 Feb 2025

Likes

For beginners it offer decent salary

Dislikes

The management always supports client. They don't bother about the staffs.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Agent in Mumbai

Full Time

·

Import & Export Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Mar 2025

Likes

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Agent in Chennai

Full Time

·

Airline Services Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 Jul 2023

Likes

All vehicles driving to learning..

Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No salary increment and no promotion

Work Details

Work policy: Sunday to Thursday 5 days pattern

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Agent in Chennai

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 05 Dec 2023

Likes

Learning a lot more about visas,places,passports ,country regulations etc,

Dislikes

Work-life imbalance,long working hrs incase of any tough situation

Promotions - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Customer Agent in Chennai

Full Time

·

Airport Services Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 23 Aug 2022

Likes

Good Working environment

Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Good

Dislikes

Rotational shifts

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Agent in South Goa

Full Time

·

SCM & Logistics Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Jun 2022

Likes

I am working AIASL Air India as Customer agent last 6years it is fixed term contract. No work pressure, management was very good.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

In this Company no salary increment, no promotion last three years

Work Details

This is very good company for learning fresh employees and good management.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about AI Airport Services.

Customer Agent in Jaipur

Full Time

·

Commercial Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Dec 2022

Likes

Global travel documents information.

Dislikes

Everything

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Discover interview dos and don'ts from real experiences

Customer Agent in Mumbai

Full Time

·

Flight & Airport Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

5.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 11 Jan 2023

Likes

Working for Air India feeling

Skill development - Excellent

Dislikes

Politics with staff n favour only their employees who do chamchegiri

Salary - Poor
Job security - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Agent in Nagpur

Full Time

·

Airline Services Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 08 Jun 2022

Likes

Job security and facing different different scenario

Skill development - Excellent
Job security - Excellent

Dislikes

Working hours excess and no increment in sallert as well as in Designation

Salary - Poor
Company culture - Poor

Work Details

Average

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Agent in Mumbai

Full Time

·

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 14 Oct 2022

Likes

Environment ,HELPFUL FOR YOUR FUTURE

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing to say,Everything his nice

Work Details

Work related travel: This is a desk job.

Customer Agent in Mumbai

Full Time

·

Aviation Engineering Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Jul 2023

Likes

Nothing as such

Dislikes

Be free to call me , please do not suggest any 1

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Agent in Chennai

Full Time

·

Commercial Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

5.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 23 Feb 2022

Likes

Work culture is good

Skill development - Excellent

Dislikes

The management doesn't not address the employees issues. salary and career growth is slow

Salary - Poor
Job security - Poor
Promotions - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Agent in Ahmedabad

Full Time

·

Airline Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 22 Mar 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Agent in Mumbai

Full Time

·

Counter Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Mar 2021

Likes

Aiatsl company provide services to air india so whenever critical condition in india air india and employee always helpful. Eg. Yaman prob,corona

Dislikes

Management,no growth,no job security

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Worst

Work days: Rotational Shift (Flexible Timings)

Customer Agent in Mumbai

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Agent in Kolkata

Full Time

·

Flight & Airport Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 13 Feb 2025

Likes

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Good

Dislikes

Promotions - Poor

Overall Rating

Customer Agent in Chennai

Contractual

·

Flight & Airport Operations Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 03 Oct 2024

Likes

MONTHLY GIVEN SALARY ON DATE

Dislikes

Here there is no solution by admin department.

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Poor
Company culture - Bad

Customer Agent in Kolkata

Contractual

·

Flight & Airport Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Feb 2023

Likes

There's nothing positive about this company. People get fooled by the parent company brand and later realise their mistakes after joining.

Dislikes

The management is cruel and never misses a chance to exploit it's employees. Nepotism is in full swing in this company. There is hardly any promotion or increment in this company. 90% of employees in this company are contractual working under the rest 10% permanent employees. Toxic work culture and buttering is the only tool to stay away from workload.

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Agent in Mumbai

Contractual

·

Flight & Airport Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Apr 2023

Likes

During covid-19 salary where paid

Dislikes

No promotion no salary increment at all for senior staff

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Job switch advice

Hi All, I have 7 years of experience and I have currently offer for Data Engineer role from the below organizations- 1) Accenture 2) Cepgemini 3) Nagarro The CTC offer I am getting are almost the same (minor difference) for all these 3. Please help me to make better decisions (by considering growth, company culture, job security, and all other aspects).

Got a question about AI Airport Services?

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More about working at AI Airport Services

Facility Management Services
1k-5k Employees (India)
Urban Transport

People also ask about AI Airport Services's Customer Agents

How is AI Airport Services to work for?

AI Airport Services is rated 3.4 out of 5, based on 55 reviews by employees on AmbitionBox. AI Airport Services is known for Skill development which is rated at the top and given a rating of 3.3. However, Career growth is rated the lowest at 2.3 and can be improved. To know first hand how it is like to work at AI Airport Services read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at AI Airport Services?

According to AmbitionBox ratings, AI Airport Services employees rate its salary and benefits as 2.5 out of 5. You can know more about AI Airport Services Salaries at AmbitionBox

How is the work culture at AI Airport Services?

Work culture is rated 2.7 at AI Airport Services by 55 employees. While job security is rated 2.8 and work-life balance is rated 2.9 at AI Airport Services. Read detailed reviews by employees of AI Airport Services on AmbitionBox.

Tell us how to improve this page.

AI Airport Services Customer Agent Reviews by Locations

AI Airport Services Customer Agent Mumbai Reviews
AI Airport Services Customer Agent Chennai Reviews
AI Airport Services Customer Agent Kolkata Reviews

AI Airport Services Reviews by Designations

AI Airport Services Customer Service Executive Reviews
AI Airport Services Customer Service Agent Reviews
AI Airport Services Senior Customer Service Executive Reviews
AI Airport Services Handy Man Reviews
AI Airport Services Security Agent Reviews
AI Airport Services Customer Service Associate Reviews
Show more
AI Airport Services Senior Security Agent Reviews
AI Airport Services Airport Ground Staff Reviews
AI Airport Services Security Officer Reviews
AI Airport Services Passenger Service Agent Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 57 AI Airport Services reviews submitted by AI Airport Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if AI Airport Services is the right company for you. ... 72% of employees reported the working days at AI Airport Services as Rotational Shift. 61% employees reported the work timings at AI Airport Services as Flexible timing. Read more

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AI Airport Services Customer Agent Reviews

AI Airport Services Customer Agent Salary

based on 200 salaries

₹2 L/yr - ₹4 L/yr

At par with the average Customer Agent Salary in India

View more details

Employee Benefits for AI Airport Services Customer Agent

Office cab/shuttle

1 total response

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Stock options

0 total responses

View All

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