ACKO is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the
...
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ACKO is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Quality Analyst in
Bangalore / Bengaluru
Full Time
 ·Â
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Dec 2024
Likes
Nothing
Dislikes
Everything. If someone is really looking to mess up their mental, physical and scoial peace, then please feel free to join ACKO. The organization does not believe their employees to be humans. In fact even robos have a better life. You will be humilaited, insulted and looked down upon by people who are self proclaimed God and do nothave any skills. Extremely toxic work environment with HR's being ineffective....Read More
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Care Executive in
New Delhi
Full Time
 ·Â
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
2.0
Skill development
3.0
Job security
3.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 09 Nov 2024
Likes
The appraisal was good
Salary - Good
Dislikes
There is no culture as I remember at my time there was no holiday or comp off for the main festival which is Diwali....nor there was any such activities like ethnic day or something like this to celebrate Diwali that's when I realised that this company has no culture & it will make you feel that you are working for Britishers, also when it comes to clarifying the company leave policies it's terrible, won't recommend anyone who would like to have work life balance as well...Read More
Skill development - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Work Details
Work days:Â Rotational Shift
(Strict Timings)
Customer Service Associate in
Bangalore / Bengaluru
Full Time
 ·Â
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
1.0
Job security
2.0
Promotions
2.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 05 Feb 2025
Dislikes
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Overall Rating
Senior Associate in
Bangalore / Bengaluru
Full Time
 ·Â
Doctor Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
2.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 01 Feb 2025
Dislikes
12 hours work shift is pure exploitation
Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days:Â Rotational Shift
(Strict Timings)
Senior Associate in
Bangalore / Bengaluru
Full Time
 ·Â
After Sales Service & Repair Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 17 Dec 2024
Likes
Everything
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Seriously there is nothing to dislike here.
Work Details
Work days:Â Monday to Friday
(Flexible Timings)
Work related travel:Â This job involves
Travel Within City.
Operations Executive in
Bangalore / Bengaluru
Full Time
 ·Â
Enterprise & B2B Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 05 Jul 2024
Likes
Good Company
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
No Transport and Food
Rotational Week Off
1 Week off only
Work Details
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This is a desk job.
Team Lead in
Bangalore / Bengaluru
Full Time
 ·Â
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
1.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 03 May 2024
Likes
Work culture
Salary - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Skill development/learning has no scope
Skill development - Bad
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This job involves
Travel Within City.
Quality Analyst in
Bangalore / Bengaluru
Full Time
 ·Â
Business Process Quality Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
3.0
Skill development
3.0
Job security
1.0
Promotions
2.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 23 Oct 2023
Likes
1 week holiday in December
Dislikes
1. Management is changed and everything has become horrible.
2. Alot of micro management with work which is not healthy.
3. Manager has issue if we take leaves. (Rule for taking leaves - No matter how many leaves you take, Need to complete the target by end of the month) I dont understand what is the point of taking leaves if we have the complete the work by the end of the month. To complete the target we need to sit and work on weedends.
4. Office location is not good. (Silkboard)
5. Manager is not at all approachable....Read More
Salary - Bad
Promotions - Bad
Work satisfaction - Poor
Work Details
Work days:Â Monday to Friday
(Strict Timings)
Work related travel:Â This job involves
Travel Within City.
Quality Analyst in
Bangalore / Bengaluru
Full Time
 ·Â
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
1.0
Promotions
3.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 22 Aug 2023
Likes
Working hour Flexibility.
Dislikes
I am experiencing frustration regarding my workplace's reluctance to adopt the hybrid work model that many companies are currently embracing. Despite the fact that my responsibilities can be accomplished remotely, my manager insists that I attend the office. The management techniques employed feel dated, with micromanagement being the norm. The atmosphere is more akin to that of a call center than a professional environment. Furthermore, I have limited opportunities to express my opinions, and when I do, they are frequently disregarded. I am hopeful that my workplace can embrace more modern practices and begin to listen to its staff....Read More
Promotions - Bad
Company culture - Poor
Work-life balance - Poor
Work Details
Work timings:Â Strict Timings
Employer’s Response
Hello Acker, thank you for taking the time to review ACKO. As a young and fast-growing organization, ACKO recognizes the importance of Ackers’ well-being. Which is why new policies, including flexible work arrangements and business process guidelines have been introduced and implemented to alleviate work setup related concerns and promote a healthier work-life balance. The change in the work setup is primarily attributed to the kind of business we do and the success we wish to achieve, which demand our teams to collaborate and work with each other. A five-day work-from-office setup will enhance agility, speed in decision-making and effective execution of projects. Regular in-person interactions will further enable quicker communication, timely decision-making, and efficient collaboration, leading to faster response times and better outcomes.
However, if you would like to detail your concerns about the working model, please feel free to reach out to us at WeHearYou@acko.com.
Senior Associate in
Mumbai
Full Time
 ·Â
After Sales Service & Repair Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
3.0
Skill development
5.0
Job security
2.0
Promotions
2.0
Work satisfaction
4.0
Company culture
1.0
Work-life balance
posted on 20 Feb 2024
Likes
Supportive managers
Job security - Excellent
Company culture - Good
Dislikes
No public holidays at all especially for motor claims team no weekends too
Official Saturday Sunday off as per attendance calendar however we use to work of weekends too
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work timings:Â Flexible Timings
Work related travel:Â This job involves
Travel Within City.
Other ACKO Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Assistant Manager in
Bangalore / Bengaluru
Full Time
 ·Â
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 26 Jan 2025
Likes
Nothing much ..
Dislikes
Promotions and hikes are never based on merit .. hitlerian rules in my department.. there is no involvement in decisions nor any discussions happen... Micromanagement and increased work load
Skill development - Poor
Job security - Poor
Promotions - Poor
Company culture - Poor
Work Details
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This is a desk job.
Assistant Manager in
Bangalore / Bengaluru
Full Time
 ·Â
Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
2.0
Skill development
2.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 25 Jan 2025
Likes
Just the 2 days week off... But then again.... It's just for name sake for people on team lead or manager role or higher...
Dislikes
Everything... It used to be a good place to work with great manager and culture... Few changes has caused everything to crumble.. micromanagement, unfulfilled promises, no promotion to deserving people.. the list goes on.... They dont belive in retaining good employees... But believer in replacements.... They make you work and never recognise your hard work...
Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This is a desk job.
State Business Head in
Bangalore / Bengaluru
Full Time
 ·Â
General Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 21 Dec 2024
Likes
I truly enjoyed working at ACKO, a company that stands out for its incredibly supportive and inclusive work culture. Unlike many traditional insurance firms, ACKO prioritizes flexibility with work hours, dress code, and remote work options, making it an ideal environment for personal balance. The hierarchy is also refreshing senior leaders like Animesh (CEO) & Varun (Chairman) are approachable & actively engage with employees. Unlike other places where top executives are hard to be reached. At ACKO they are available often seen in the canteen or on the floor, interacting with the team. This openness fosters a strong sense of camaraderie & motivate everyone to contribute their best....Read More
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work policy:
3 days/week from office
Work days:Â Monday to Friday
(Strict Timings)
Work related travel:Â This job involves
Travel Within Country, Travel Within City.
Senior Quality Analyst in
Bangalore / Bengaluru
Full Time
 ·Â
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
4.0
Skill development
5.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 18 Dec 2024
Likes
ACKO has had a great work culture.
Skill development - Good
Job security - Excellent
Dislikes
Some teams like mine have high micromanaging, Low Work Life balance.
No visibility for your work.
Low Salary
Rude Managers who can take WFH/Leaves but do not approve their Reportees leaves
Habit of dumping work on juniors and highlighting themselves.
Salary - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days:Â Monday to Friday
(Strict Timings)
Software Development Engineer in
Bangalore / Bengaluru
Full Time
 ·Â
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Dec 2024
Likes
The work-life balance here is awesome and the culture is amazing for every tech enthusiast.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Regarding the promotions, Acko may get little delayed for few but you will be excelled in your position for sure
Work Details
Work days:Â Monday to Friday
(Flexible Timings)
Work related travel:Â This job involves
Travel Within City.
Deputy General Manager in
Bangalore / Bengaluru
Full Time
 ·Â
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 17 Dec 2024
Likes
Acko provides equal opportunities to their employees to share ideas/feedback in every aspect. I have been working since 2018 with Acko and never encouter any biasness from the management
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Automation initiatives to eliminate manual processes with the help tech team is at slow pace
Work Details
Work policy:
One day/week from office from office
Work days:Â Monday to Friday
(Flexible Timings)
Work related travel:Â This job involves
Travel Within Country.
Product Manager in
Bangalore / Bengaluru
Full Time
 ·Â
Product Management - Technology Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
1.0
Skill development
3.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 17 Dec 2024
Likes
On time salary & Decent Work-life balance.
Work-life balance - Good
Dislikes
Poor leadership team. No coaching, mentorship. Poor processes for product development. Favouritism in teams. Making false promises to employees to make them stay, but do not fulfil promises.
Skill development - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work Details
Work policy:
4 days/week from office from office
Work days:Â Monday to Friday
(Flexible Timings)
Work related travel:Â This job involves
Travel Within City.
Associate Director in
Bangalore / Bengaluru
Full Time
 ·Â
General Insurance Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 17 Dec 2024
Likes
Acko being a start-up company is open to innovative ideas and at the same time it engages every employee in the growth of the company which in return helps the development of the individual
Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
As such nothing for this time
Work Details
Work policy:
2 days/week from office
Work days:Â Monday to Friday
(Flexible Timings)
Work related travel:Â This job involves
Travel Within Country.
Associate Director Finance in
Bangalore / Bengaluru
Full Time
 ·Â
Finance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
3.0
Job security
1.0
Promotions
3.0
Work satisfaction
4.0
Company culture
2.0
Work-life balance
posted on 12 Dec 2024
Likes
I like the culture and people at acko
Company culture - Good
Dislikes
The employee benefits and appraisals are not upto the mark. The contributions are not valued and sometimes ignored while we have the talks. Promotions are not provided to the deserving candidates
Salary - Poor
Promotions - Bad
Work-life balance - Poor
Work Details
Work days:Â Monday to Friday
(Flexible Timings)
Work related travel:Â This is a desk job.
Claims Specialist in
Bangalore / Bengaluru
Full Time
 ·Â
General Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 10 Dec 2024
Likes
I enjoy the dynamic and innovative environment at Acko, with a strong focus on customer centric solutions and collaborations. The tech-driven approach and growth opportunities make it an exciting work place.
Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
One aspects i find challenging at Acko is the absence of a work -from- home policy,which can be difficult at times, especially when balancing personal and professional responsibilities.
Work Details
Work days:Â Alternate Saturday off
(Flexible Timings)
People also ask about ACKO's Operations Associates
How is ACKO to work for?
ACKO is rated 3.0 out of 5, based on 1 reviews by employees on AmbitionBox.
ACKO is known for Company culture which is rated at the top and given a rating of 0. However, Company culture is rated the lowest at 0 and can be improved. To know first hand how it is like to work at ACKO read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ACKO?
According to AmbitionBox ratings, ACKO employees rate its salary and benefits as 0 out of 5. You can know more about ACKO Salaries at AmbitionBox
How is the work culture at ACKO?
Work culture is rated 0 at ACKO by 1 employees. While job security is rated 0 and work-life balance is rated 0 at ACKO. Read detailed reviews by employees of ACKO on AmbitionBox.