ACKO is rated
2.2 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
th
...
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ACKO is rated
2.2 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
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Popular
Customer Care Executive in
New Delhi
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
2.0
Skill development
3.0
Job security
3.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 09 Nov 2024
Likes
The appraisal was good
Salary - Good
Dislikes
There is no culture as I remember at my time there was no holiday or comp off for the main festival which is Diwali....nor there was any such activities like ethnic day or something like this to celebrate Diwali that's when I realised that this company has no culture & it will make you feel that you are working for Britishers, also when it comes to clarifying the company leave policies it's terrible, won't recommend anyone who would like to have work life balance as well...Read More
Skill development - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Care Executive in
Bangalore / Bengaluru
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 18 Apr 2020
Likes
Their is no job security they treat employees like a machine
Dislikes
The management doesn't have Manners they don't know how to speak with employees.
Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Worst
Work timings: Strict Timings
Work related travel:This is a desk job.
Employee Benefits
Their is no facility 24/7 working only their is no Team outing always working
Customer Care Executive in
hsr
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 27 Oct 2022
Likes
Interview process was very smooth and also got learning from ops round.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work policy:
innitially it is WFH after 5 months office
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
1.0
Job security
2.0
Promotions
2.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 05 Feb 2025
Dislikes
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Overall Rating
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Doctor Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
2.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 01 Feb 2025
Dislikes
12 hours work shift is pure exploitation
Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Senior Associate in
Bangalore / Bengaluru
Full Time
·
After Sales Service & Repair Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 17 Dec 2024
Likes
Everything
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Seriously there is nothing to dislike here.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
3.0
Skill development
1.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 08 Nov 2024
Likes
Acko gave work from home balancing my job with good salary and incentive package.
Salary - Good
Work satisfaction - Good
Work-life balance - Excellent
Dislikes
Acko asked to come from Mumbai to Bangalore to work after giving permanent work from home opportunity and that was not expected from a reputable company.
Job security - Bad
Sales Executive in
New Delhi
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 06 Nov 2024
Likes
Work environment is good
Salary - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Promotion and incentive benefits
Skill development - Poor
Job security - Poor
Promotions - Poor
Team Lead in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
1.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 03 May 2024
Likes
Work culture
Salary - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Skill development/learning has no scope
Skill development - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Associate in
Mumbai
Full Time
·
After Sales Service & Repair Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
3.0
Skill development
5.0
Job security
2.0
Promotions
2.0
Work satisfaction
4.0
Company culture
1.0
Work-life balance
posted on 20 Feb 2024
Likes
Supportive managers
Job security - Excellent
Company culture - Good
Dislikes
No public holidays at all especially for motor claims team no weekends too
Official Saturday Sunday off as per attendance calendar however we use to work of weekends too
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Team Lead in
Bangalore / Bengaluru
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 05 Jun 2024
Likes
Good company to work
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
General Insurance Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
1.0
Skill development
4.0
Job security
4.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 17 Jan 2024
Likes
Nothing everything is worst abt this company
Salary - Good
Job security - Good
Promotions - Good
Dislikes
Everything .. nothing is good abt this company neither it's employee friendly nor customer friendly
Skill development - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Bangalore / Bengaluru
Full Time
·
BD / Pre Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 27 Oct 2023
Likes
Working culture and employee benefits.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Most of person coming in Ofc in sleeper.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Other ACKO Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Quality Analyst in
Bangalore / Bengaluru
Full Time
·
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 24 Feb 2025
Dislikes
All they want is a bunch of donkeys who will repeatedly do the same work again again. Anyone who questions them are bad and are targeted. Only few ppl are supporting us but when they get to know of it , they target and get rid of that person also.
Ppl make stories to Hr and get their work done, if the same we ask the HR does not agree but the HR can approve resignation reversals of ppl who put down papers for million times with no reason.
The HR themselves don't follow shift and expect us to be in office, what is worst is that leaders come and convince us that nothing has happened, as if we don't know what has happened.
Stop covering up all your wrong actions......Read More
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Assistant Manager in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 26 Jan 2025
Likes
Nothing much ..
Dislikes
Promotions and hikes are never based on merit .. hitlerian rules in my department.. there is no involvement in decisions nor any discussions happen... Micromanagement and increased work load
Skill development - Poor
Job security - Poor
Promotions - Poor
Company culture - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Assistant Manager in
Bangalore / Bengaluru
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
2.0
Skill development
2.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 25 Jan 2025
Likes
Just the 2 days week off... But then again.... It's just for name sake for people on team lead or manager role or higher...
Dislikes
Everything... It used to be a good place to work with great manager and culture... Few changes has caused everything to crumble.. micromanagement, unfulfilled promises, no promotion to deserving people.. the list goes on.... They dont belive in retaining good employees... But believer in replacements.... They make you work and never recognise your hard work...
Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Bangalore / Bengaluru
Full Time
·
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Dec 2024
Likes
Nothing
Dislikes
Everything. If someone is really looking to mess up their mental, physical and scoial peace, then please feel free to join ACKO. The organization does not believe their employees to be humans. In fact even robos have a better life. You will be humilaited, insulted and looked down upon by people who are self proclaimed God and do nothave any skills. Extremely toxic work environment with HR's being ineffective....Read More
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
State Business Head in
Bangalore / Bengaluru
Full Time
·
General Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 21 Dec 2024
Likes
I truly enjoyed working at ACKO, a company that stands out for its incredibly supportive and inclusive work culture. Unlike many traditional insurance firms, ACKO prioritizes flexibility with work hours, dress code, and remote work options, making it an ideal environment for personal balance. The hierarchy is also refreshing senior leaders like Animesh (CEO) & Varun (Chairman) are approachable & actively engage with employees. Unlike other places where top executives are hard to be reached. At ACKO they are available often seen in the canteen or on the floor, interacting with the team. This openness fosters a strong sense of camaraderie & motivate everyone to contribute their best....Read More
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country, Travel Within City.
Senior Quality Analyst in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
4.0
Skill development
5.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 18 Dec 2024
Likes
ACKO has had a great work culture.
Skill development - Good
Job security - Excellent
Dislikes
Some teams like mine have high micromanaging, Low Work Life balance.
No visibility for your work.
Low Salary
Rude Managers who can take WFH/Leaves but do not approve their Reportees leaves
Habit of dumping work on juniors and highlighting themselves.
Salary - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Software Development Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Dec 2024
Likes
The work-life balance here is awesome and the culture is amazing for every tech enthusiast.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Regarding the promotions, Acko may get little delayed for few but you will be excelled in your position for sure
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Deputy General Manager in
Bangalore / Bengaluru
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 17 Dec 2024
Likes
Acko provides equal opportunities to their employees to share ideas/feedback in every aspect. I have been working since 2018 with Acko and never encouter any biasness from the management
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Automation initiatives to eliminate manual processes with the help tech team is at slow pace
Work Details
Work policy:
One day/week from office from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Product Manager in
Bangalore / Bengaluru
Full Time
·
Product Management - Technology Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
1.0
Skill development
3.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 17 Dec 2024
Likes
On time salary & Decent Work-life balance.
Work-life balance - Good
Dislikes
Poor leadership team. No coaching, mentorship. Poor processes for product development. Favouritism in teams. Making false promises to employees to make them stay, but do not fulfil promises.
Skill development - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work Details
Work policy:
4 days/week from office from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Associate Director in
Bangalore / Bengaluru
Full Time
·
General Insurance Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 17 Dec 2024
Likes
Acko being a start-up company is open to innovative ideas and at the same time it engages every employee in the growth of the company which in return helps the development of the individual
Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
As such nothing for this time
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
People also ask about ACKO's Customer Care Executives
How is ACKO to work for?
ACKO is rated 2.2 out of 5, based on 3 reviews by employees on AmbitionBox.
ACKO is known for Salary which is rated at the top and given a rating of 3.7. However, Company culture is rated the lowest at 1.5 and can be improved. To know first hand how it is like to work at ACKO read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ACKO?
According to AmbitionBox ratings, ACKO employees rate its salary and benefits as 3.7 out of 5. You can know more about ACKO Salaries at AmbitionBox
How is the work culture at ACKO?
Work culture is rated 1.5 at ACKO by 3 employees. While job security is rated 3.0 and work-life balance is rated 1.7 at ACKO. Read detailed reviews by employees of ACKO on AmbitionBox.