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ACKO
Comparebased on 499 Reviews
Video summaryProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by ACKO Claims Associate Reviews
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Category Ratings
Company culture
Job security
Salary
Work-life balance
Skill development
Promotions
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2 reviews found
Claims Associate in Bangalore / Bengaluru
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything, work environment, leaders, colleagues
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
NA NA NA NA NA
Work Details
Work policy: Weekend
Work timings: Flexible Timings
Work related travel: This is a desk job.
Claims Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I don't like anything about the working in Acko General Insurance.They just help people those treatment for fast claim process for only vip persons. Poor people they take many time to settle this is such a disgusting thing about my work. I know i cannot do anything because I was working like a slave. They have mentally harassed me to do work for 13-14 hours even though I had many personal and family problems.They don't even care about the employee culture. They make you very stressed that they will fire you if you can't do the job. They give any job to any person those are not related to them. They don't have even proper system for work.Hence i was into involved in my personal thing,they forced me to quit job. Hence i wanted to share my story that please don't join this company anymore.......Read More
Dislikes
The company is a Dislike only.The are losers in their life who think they are earning are smart .But in reality they are doing nothing but just like everybody those who do work
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to review ACKO General Insurance. We are an organization that puts its people at the core of everything we do, which means, we are always open to listening to, engaging with, and empowering Ackers to voice their opinions. In the last seven years, we have evolved as a company and as an employer. Today, we are driven by a common vision to put ACKO products in every household to keep families, their money, and assets safe. In this endeavor, we look to our results-oriented Ackers for their ability to own projects and processes and to excel in making this vision come true. Every day, Ackers strive to reinvent the market, encourage first principles thinking, and constantly look to innovate – and we will not tolerate any sort of exclusionary behavior that hinders creativity within ACKO. We believe you have had a flawed experience while working with us. And we would like to understand why you feel the way you do. It matters to us and will help us grow and evolve as an employee-centric organization. Please write to WeHearYou@acko.com – we would like to see if there is anything we can do for you.
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Similar Designation Reviews
Quality Analyst in Bangalore / Bengaluru
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Everything. If someone is really looking to mess up their mental, physical and scoial peace, then please feel free to join ACKO. The organization does not believe their employees to be humans. In fact even robos have a better life. You will be humilaited, insulted and looked down upon by people who are self proclaimed God and do nothave any skills. Extremely toxic work environment with HR's being ineffective....Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Care Executive in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The appraisal was good
- Salary - Good
Dislikes
There is no culture as I remember at my time there was no holiday or comp off for the main festival which is Diwali....nor there was any such activities like ethnic day or something like this to celebrate Diwali that's when I realised that this company has no culture & it will make you feel that you are working for Britishers, also when it comes to clarifying the company leave policies it's terrible, won't recommend anyone who would like to have work life balance as well...Read More
- Skill development - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Customer Service Associate in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
Overall Rating
Senior Associate in Bangalore / Bengaluru
Full Time
Doctor Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
12 hours work shift is pure exploitation
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Senior Associate in Bangalore / Bengaluru
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Seriously there is nothing to dislike here.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Operations Executive in Bangalore / Bengaluru
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good Company
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
No Transport and Food Rotational Week Off 1 Week off only
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture
- Salary - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Skill development/learning has no scope
- Skill development - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Quality Analyst in Bangalore / Bengaluru
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1 week holiday in December
Dislikes
1. Management is changed and everything has become horrible. 2. Alot of micro management with work which is not healthy. 3. Manager has issue if we take leaves. (Rule for taking leaves - No matter how many leaves you take, Need to complete the target by end of the month) I dont understand what is the point of taking leaves if we have the complete the work by the end of the month. To complete the target we need to sit and work on weedends. 4. Office location is not good. (Silkboard) 5. Manager is not at all approachable....Read More
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Quality Analyst in Bangalore / Bengaluru
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working hour Flexibility.
Dislikes
I am experiencing frustration regarding my workplace's reluctance to adopt the hybrid work model that many companies are currently embracing. Despite the fact that my responsibilities can be accomplished remotely, my manager insists that I attend the office. The management techniques employed feel dated, with micromanagement being the norm. The atmosphere is more akin to that of a call center than a professional environment. Furthermore, I have limited opportunities to express my opinions, and when I do, they are frequently disregarded. I am hopeful that my workplace can embrace more modern practices and begin to listen to its staff....Read More
- Promotions - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Employer’s Response
Hello Acker, thank you for taking the time to review ACKO. As a young and fast-growing organization, ACKO recognizes the importance of Ackers’ well-being. Which is why new policies, including flexible work arrangements and business process guidelines have been introduced and implemented to alleviate work setup related concerns and promote a healthier work-life balance. The change in the work setup is primarily attributed to the kind of business we do and the success we wish to achieve, which demand our teams to collaborate and work with each other. A five-day work-from-office setup will enhance agility, speed in decision-making and effective execution of projects. Regular in-person interactions will further enable quicker communication, timely decision-making, and efficient collaboration, leading to faster response times and better outcomes. However, if you would like to detail your concerns about the working model, please feel free to reach out to us at WeHearYou@acko.com.
Senior Associate in Mumbai
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Supportive managers
- Job security - Excellent
- Company culture - Good
Dislikes
No public holidays at all especially for motor claims team no weekends too Official Saturday Sunday off as per attendance calendar however we use to work of weekends too
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Other ACKO Reviews
Senior Quality Analyst in Bangalore / Bengaluru
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
All they want is a bunch of donkeys who will repeatedly do the same work again again. Anyone who questions them are bad and are targeted. Only few ppl are supporting us but when they get to know of it , they target and get rid of that person also. Ppl make stories to Hr and get their work done, if the same we ask the HR does not agree but the HR can approve resignation reversals of ppl who put down papers for million times with no reason. The HR themselves don't follow shift and expect us to be in office, what is worst is that leaders come and convince us that nothing has happened, as if we don't know what has happened. Stop covering up all your wrong actions......Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Assistant Manager in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing much ..
Dislikes
Promotions and hikes are never based on merit .. hitlerian rules in my department.. there is no involvement in decisions nor any discussions happen... Micromanagement and increased work load
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Company culture - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Assistant Manager in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Just the 2 days week off... But then again.... It's just for name sake for people on team lead or manager role or higher...
Dislikes
Everything... It used to be a good place to work with great manager and culture... Few changes has caused everything to crumble.. micromanagement, unfulfilled promises, no promotion to deserving people.. the list goes on.... They dont belive in retaining good employees... But believer in replacements.... They make you work and never recognise your hard work...
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
State Business Head in Bangalore / Bengaluru
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I truly enjoyed working at ACKO, a company that stands out for its incredibly supportive and inclusive work culture. Unlike many traditional insurance firms, ACKO prioritizes flexibility with work hours, dress code, and remote work options, making it an ideal environment for personal balance. The hierarchy is also refreshing senior leaders like Animesh (CEO) & Varun (Chairman) are approachable & actively engage with employees. Unlike other places where top executives are hard to be reached. At ACKO they are available often seen in the canteen or on the floor, interacting with the team. This openness fosters a strong sense of camaraderie & motivate everyone to contribute their best....Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
Senior Quality Analyst in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
ACKO has had a great work culture.
- Skill development - Good
- Job security - Excellent
Dislikes
Some teams like mine have high micromanaging, Low Work Life balance. No visibility for your work. Low Salary Rude Managers who can take WFH/Leaves but do not approve their Reportees leaves Habit of dumping work on juniors and highlighting themselves.
- Salary - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Software Development Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work-life balance here is awesome and the culture is amazing for every tech enthusiast.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Regarding the promotions, Acko may get little delayed for few but you will be excelled in your position for sure
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Deputy General Manager in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Acko provides equal opportunities to their employees to share ideas/feedback in every aspect. I have been working since 2018 with Acko and never encouter any biasness from the management
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Automation initiatives to eliminate manual processes with the help tech team is at slow pace
Work Details
Work policy: One day/week from office from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Product Manager in Bangalore / Bengaluru
Full Time
Product Management - Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
On time salary & Decent Work-life balance.
- Work-life balance - Good
Dislikes
Poor leadership team. No coaching, mentorship. Poor processes for product development. Favouritism in teams. Making false promises to employees to make them stay, but do not fulfil promises.
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work policy: 4 days/week from office from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Associate Director in Bangalore / Bengaluru
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Acko being a start-up company is open to innovative ideas and at the same time it engages every employee in the growth of the company which in return helps the development of the individual
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
As such nothing for this time
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Associate Director Finance in Bangalore / Bengaluru
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like the culture and people at acko
- Company culture - Good
Dislikes
The employee benefits and appraisals are not upto the mark. The contributions are not valued and sometimes ignored while we have the talks. Promotions are not provided to the deserving candidates
- Salary - Poor
- Promotions - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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ACKO Reviews by Designations
- ACKO Assistant Manager Reviews
- ACKO Claims Specialist Reviews
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- ACKO Senior Associate Reviews
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- ACKO Senior Manager Reviews
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- ACKO Senior Associate 2 Reviews
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AmbitionBox has 2 ACKO reviews submitted by ACKO employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ACKO is the right company for you. 100% of employees reported the working days a...t ACKO as Other. Read more- Home >
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