AmbitionBox
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ACKO
based on 506 Reviews
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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Full Time
General Insurance Department
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Everything, work environment, leaders, colleagues
NA NA NA NA NA
Work policy: Weekend
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Non Voice Department
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I don't like anything about the working in Acko General Insurance.They just help people those treatment for fast claim process for only vip persons. Poor people they take many time to settle this is such a disgusting thing about my work. I know i cannot do anything because I was working like a slave. They have mentally harassed me to do work for 13-14 hours even though I had many personal and family problems.They don't even care about the employee culture. They make you very stressed that they will fire you if you can't do the job. They give any job to any person those are not related to them. They don't have even proper system for work.Hence i was into involved in my personal thing,they forced me to quit job. Hence i wanted to share my story that please don't join this company anymore.......Read More
The company is a Dislike only.The are losers in their life who think they are earning are smart .But in reality they are doing nothing but just like everybody those who do work
Work timings: Strict Timings
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to review ACKO General Insurance. We are an organization that puts its people at the core of everything we do, which means, we are always open to listening to, engaging with, and empowering Ackers to voice their opinions. In the last seven years, we have evolved as a company and as an employer. Today, we are driven by a common vision to put ACKO products in every household to keep families, their money, and assets safe. In this endeavor, we look to our results-oriented Ackers for their ability to own projects and processes and to excel in making this vision come true. Every day, Ackers strive to reinvent the market, encourage first principles thinking, and constantly look to innovate – and we will not tolerate any sort of exclusionary behavior that hinders creativity within ACKO. We believe you have had a flawed experience while working with us. And we would like to understand why you feel the way you do. It matters to us and will help us grow and evolve as an employee-centric organization. Please write to WeHearYou@acko.com – we would like to see if there is anything we can do for you.
Full Time
Business Process Quality Department
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All realization is happening now as to why good ppl leave this team, the colorful stuff they speak is far from reality. Pathetic team and good for nothing leader, my manager , she is another diplomatic person. speak nice things in front and behind the back speak of worst things.I am foreseeing mass lay-offs because of all this corporate politics.
No time for hr to listen and understand us .not observing and taking action on incorrect decisions..may be because they are also involved
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Business Process Quality Department
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Nothing
Everything. If someone is really looking to mess up their mental, physical and scoial peace, then please feel free to join ACKO. The organization does not believe their employees to be humans. In fact even robos have a better life. You will be humilaited, insulted and looked down upon by people who are self proclaimed God and do nothave any skills. Extremely toxic work environment with HR's being ineffective....Read More
Full Time
Customer Success Department
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The appraisal was good
There is no culture as I remember at my time there was no holiday or comp off for the main festival which is Diwali....nor there was any such activities like ethnic day or something like this to celebrate Diwali that's when I realised that this company has no culture & it will make you feel that you are working for Britishers, also when it comes to clarifying the company leave policies it's terrible, won't recommend anyone who would like to have work life balance as well...Read More
Work days: Rotational Shift (Strict Timings)
Full Time
Business Process Quality Department
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Learnings
Salary and work pressure
Work policy: 4 days/week from office from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Full Time
Doctor Department
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12 hours work shift is pure exploitation
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Full Time
After Sales Service & Repair Department
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Everything
Seriously there is nothing to dislike here.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Enterprise & B2B Sales Department
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Good Company
No Transport and Food Rotational Week Off 1 Week off only
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Work culture
Skill development/learning has no scope
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Business Process Quality Department
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1 week holiday in December
1. Management is changed and everything has become horrible. 2. Alot of micro management with work which is not healthy. 3. Manager has issue if we take leaves. (Rule for taking leaves - No matter how many leaves you take, Need to complete the target by end of the month) I dont understand what is the point of taking leaves if we have the complete the work by the end of the month. To complete the target we need to sit and work on weedends. 4. Office location is not good. (Silkboard) 5. Manager is not at all approachable....Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Nothing much ..
Promotions and hikes are never based on merit .. hitlerian rules in my department.. there is no involvement in decisions nor any discussions happen... Micromanagement and increased work load
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Just the 2 days week off... But then again.... It's just for name sake for people on team lead or manager role or higher...
Everything... It used to be a good place to work with great manager and culture... Few changes has caused everything to crumble.. micromanagement, unfulfilled promises, no promotion to deserving people.. the list goes on.... They dont belive in retaining good employees... But believer in replacements.... They make you work and never recognise your hard work...
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
General Insurance Department
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I truly enjoyed working at ACKO, a company that stands out for its incredibly supportive and inclusive work culture. Unlike many traditional insurance firms, ACKO prioritizes flexibility with work hours, dress code, and remote work options, making it an ideal environment for personal balance. The hierarchy is also refreshing senior leaders like Animesh (CEO) & Varun (Chairman) are approachable & actively engage with employees. Unlike other places where top executives are hard to be reached. At ACKO they are available often seen in the canteen or on the floor, interacting with the team. This openness fosters a strong sense of camaraderie & motivate everyone to contribute their best....Read More
Nothing
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
Full Time
Voice / Blended Department
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ACKO has had a great work culture.
Some teams like mine have high micromanaging, Low Work Life balance. No visibility for your work. Low Salary Rude Managers who can take WFH/Leaves but do not approve their Reportees leaves Habit of dumping work on juniors and highlighting themselves.
Work days: Monday to Friday (Strict Timings)
Full Time
Software Development Department
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The work-life balance here is awesome and the culture is amazing for every tech enthusiast.
Regarding the promotions, Acko may get little delayed for few but you will be excelled in your position for sure
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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Acko provides equal opportunities to their employees to share ideas/feedback in every aspect. I have been working since 2018 with Acko and never encouter any biasness from the management
Automation initiatives to eliminate manual processes with the help tech team is at slow pace
Work policy: One day/week from office from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Product Management - Technology Department
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On time salary & Decent Work-life balance.
Poor leadership team. No coaching, mentorship. Poor processes for product development. Favouritism in teams. Making false promises to employees to make them stay, but do not fulfil promises.
Work policy: 4 days/week from office from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
General Insurance Department
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Acko being a start-up company is open to innovative ideas and at the same time it engages every employee in the growth of the company which in return helps the development of the individual
As such nothing for this time
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Finance Department
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I like the culture and people at acko
The employee benefits and appraisals are not upto the mark. The contributions are not valued and sometimes ignored while we have the talks. Promotions are not provided to the deserving candidates
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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Work policy: Wednesday WFH
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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AmbitionBox has 2 ACKO reviews submitted by ACKO employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ACKO is the right company for you. 100% of employees reported the working days a...t ACKO as Other. Read moreFiserv
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