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ACKO
based on 499 Reviews
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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Full Time
Business Process Quality Department
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Initially the culture was no micromanagement and was given free hands to explore and improve the business metrics. Previous reporting manager's way of getting the work done from the quality team.
Micromanagement which was recently started and unable to focus on providing insights to improve the business metrics. Everyday you get new tasks/assignments along with weekly/monthly deliverables. Work life balance has gone for a toss. No WFH even if we request on exception cases, instead we are asked to apply for leave. Change in KPI's every 2-3 months and this is so unsure what is to be done. Growth has diminished and not sure if we are in safe hands. No encouragement, No appreciations since few months and we are being treated just the opposite to the previous year we were treated....Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
Employer’s Response
Thank you for taking the time to review ACKO General Insurance. We are an organization that puts its people at the core of everything we do, which means, we are always open to listening to, engaging with, and empowering Ackers to voice their opinions. In the last seven years, we have evolved as a company and as an employer. Today, we are driven by a common vision to put ACKO products in every household to keep families, their money, and assets safe. In this endeavor, we look to our results-oriented Ackers for their ability to own projects and processes and to excel in making this vision come true. Every day, Ackers strive to reinvent the market, encourage first principles thinking, and constantly look to innovate – and we will not tolerate any sort of exclusionary behavior that hinders creativity within ACKO. We believe you have had a flawed experience and would like to understand why you feel the way you do. It matters to us and will help us grow and evolve as an employee-centric organization. Please write to us at WeHearYou@acko.com – we would like to see if there is anything we can do for you.
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Full Time
General Insurance Department
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I observed a drastic change in the team post the quality leadership has been changed. Appreciating efforts is very poor. Full politics in rewards and recognition. No effective feedback from senior manager or no one on one connect with the team to address issues within the team. No coaching or mentoring to grow and no growing opportunities.
Politics in rewards and recognition No effective mentoring or coaching to upskill
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Nice working in ACKO till the we have previous management (Shilpi Mishra)
Not satisfied working with new management, so many complications and unrealistic KPIs. Micromanagement by new Management. No skip-level meetings with HRs. No employee engagement after the change in management. KPIs are the worst, your efforts will go in vain because of new leave policy from the new management. Work life balance is getting worsen.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for taking the time to review ACKO General Insurance. We are an organization that puts its people at the core of everything we do, which means, we are always open to listening to, engaging with, and empowering Ackers to voice their opinions. In the last seven years, we have evolved as a company and as an employer. Today, we are driven by a common vision to put ACKO products in every household to keep families, their money, and assets safe. In this endeavor, we look to our results-oriented Ackers for their ability to own projects and processes and to excel in making this vision come true. Every day, Ackers strive to reinvent the market, encourage first principles thinking, and constantly look to innovate – and we will not tolerate any sort of exclusionary behavior that hinders creativity within ACKO. We believe you have had a flawed experience and we would like to understand why you feel the way you do. It matters to us and will help us grow and evolve as an employee-centric organization. Please write to us at WeHearYou@acko.com and let's speak, and see if there is anything we can do for you.
Full Time
Management Department
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Friendly staff and good support.
NA
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Support Department
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Working pattern and culture
No much employee benefits
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for taking the time to review ACKO. It is great to hear your thoughts and understand your concerns. With employee benefits that include health, wellness, mindfulness, childcare, etc., ACKO is committed to providing a comprehensive and well-rounded benefits package to Ackers that caters to their diverse needs. Having said that, we would like to understand why you feel the way you do. It matters to us and will help us grow and evolve as an employee-centric organization. Please write to WeHearYou@acko.com – we would like to see if there is anything we can do for you.
Full Time
Business Process Quality Department
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Work Culture is good and quiet interesting
Appraisal concept is clear and also does not reward even though all efforts are mentioned
Work days: Monday to Friday (Flexible Timings)
Employer’s Response
ACKO as a brand and as an employer has evolved over time. Today, we are driven by a common vision to put ACKO products in every household to keep families, their money, and assets safe. In this endeavor, we look to our results-oriented Ackers for their ability to own projects and processes and to excel in making this vision come true. We recognize the efforts our Ackers put in and have even launched an R&R program for instant rewarding and appreciation. Having said that, we would like to understand why you feel the way you do. It matters to us and will help us grow and evolve as an employee-centric organization. Please write to WeHearYou@acko.com – we would like to see if there is anything we can do for you.
Full Time
Business Process Quality Department
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All they want is a bunch of donkeys who will repeatedly do the same work again again. Anyone who questions them are bad and are targeted. Only few ppl are supporting us but when they get to know of it , they target and get rid of that person also. Ppl make stories to Hr and get their work done, if the same we ask the HR does not agree but the HR can approve resignation reversals of ppl who put down papers for million times with no reason. The HR themselves don't follow shift and expect us to be in office, what is worst is that leaders come and convince us that nothing has happened, as if we don't know what has happened. Stop covering up all your wrong actions......Read More
Work days: Monday to Friday (Strict Timings)
Full Time
Voice / Blended Department
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Nothing much ..
Promotions and hikes are never based on merit .. hitlerian rules in my department.. there is no involvement in decisions nor any discussions happen... Micromanagement and increased work load
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Just the 2 days week off... But then again.... It's just for name sake for people on team lead or manager role or higher...
Everything... It used to be a good place to work with great manager and culture... Few changes has caused everything to crumble.. micromanagement, unfulfilled promises, no promotion to deserving people.. the list goes on.... They dont belive in retaining good employees... But believer in replacements.... They make you work and never recognise your hard work...
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Nothing
Everything. If someone is really looking to mess up their mental, physical and scoial peace, then please feel free to join ACKO. The organization does not believe their employees to be humans. In fact even robos have a better life. You will be humilaited, insulted and looked down upon by people who are self proclaimed God and do nothave any skills. Extremely toxic work environment with HR's being ineffective....Read More
Full Time
General Insurance Department
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I truly enjoyed working at ACKO, a company that stands out for its incredibly supportive and inclusive work culture. Unlike many traditional insurance firms, ACKO prioritizes flexibility with work hours, dress code, and remote work options, making it an ideal environment for personal balance. The hierarchy is also refreshing senior leaders like Animesh (CEO) & Varun (Chairman) are approachable & actively engage with employees. Unlike other places where top executives are hard to be reached. At ACKO they are available often seen in the canteen or on the floor, interacting with the team. This openness fosters a strong sense of camaraderie & motivate everyone to contribute their best....Read More
Nothing
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
Full Time
Voice / Blended Department
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ACKO has had a great work culture.
Some teams like mine have high micromanaging, Low Work Life balance. No visibility for your work. Low Salary Rude Managers who can take WFH/Leaves but do not approve their Reportees leaves Habit of dumping work on juniors and highlighting themselves.
Work days: Monday to Friday (Strict Timings)
Full Time
Software Development Department
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The work-life balance here is awesome and the culture is amazing for every tech enthusiast.
Regarding the promotions, Acko may get little delayed for few but you will be excelled in your position for sure
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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Acko provides equal opportunities to their employees to share ideas/feedback in every aspect. I have been working since 2018 with Acko and never encouter any biasness from the management
Automation initiatives to eliminate manual processes with the help tech team is at slow pace
Work policy: One day/week from office from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Product Management - Technology Department
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On time salary & Decent Work-life balance.
Poor leadership team. No coaching, mentorship. Poor processes for product development. Favouritism in teams. Making false promises to employees to make them stay, but do not fulfil promises.
Work policy: 4 days/week from office from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
General Insurance Department
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Acko being a start-up company is open to innovative ideas and at the same time it engages every employee in the growth of the company which in return helps the development of the individual
As such nothing for this time
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
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AmbitionBox has 1 ACKO review submitted by ACKO employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if ACKO is the right company for you.PolicyBazaar
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