24/7 Customer Senior Customer Relationship Officer Reviews

Likes

No salary delay and good place for freshers

Dislikes

No work life balance, very odd shift timings eg 1:30 AM to 12:30 PM, 5 days work from office. Favoritism and specific gender preference. Supervisors do not let you apply for your own leave but swap it with your weekly offs and end up working 9-10 days straight for the next week off.

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Flexible shifts Flexible rotational offs

Dislikes

Salary will never grow even if you work for 5 years, do not consider appraisal of 1k as a growth No work life balance, people do donkeys work for a slice of bread No outings, no bonuses Incentives became like shit

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Dislikes

Likes

Nothing

Dislikes

Everything... Only tamilians are encouraged here and no job security

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Cafeteria, travelling facility ,events

Dislikes

Na

Likes

Infrastructure

Dislikes

Management Way of talking

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I can adjust the time I can come to office

Dislikes

Full politics , if you know the manager you are safe or else no .

Likes

Only out look but inside everything seems worst

Dislikes

A lot of politics is going on the floor, once after entering to the floor. The managers or Hr's will think they are the owners of the company. I have worked for 21 months, I have never seen such politics, If you are looking to build your career I suggest not to choose the company.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Friendly employees

Dislikes

Terrible management and team leaders One can only get promotion based on how good their relationship are with the team leader not on how good your performances are

Work Details

Work policy: Work from office mon-fri

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The work culture at 24/7.ai is excellent. 24/7.ai is best for the candidates who have completed their 12+(Intermediate or Diploma). Good atmosphere at company.

Dislikes

Rotational shifts and weekoffs Less pay Job satisfaction Not recommended for graduates

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Mostly work culture and people

Dislikes

In my point of view, salary is the biggest concern here and it's not good to maintain the same basic salaries even though we're tenured more than 5 or 10 years or above.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Asme & managers were pretty helpful . Separate Cafeteria & pantry .

Dislikes

Don't think they will give you leave . Eventhough ur asking for sickleave they want it to be scheduled 🤡 as if you vomited or fell concious. Other day if you get medical reports on time . They grant you leave .

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The company culture work like balance and opportunities for growth

Dislikes

According to review and insights from employees some common dislikes about working at a 24/customer service role including related with angry or demanding customer long hours demanding shift limited carrer growth potential with in the role repetitive tasks high pressure to meet performance metrics and sometimes feeling like you have little control

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Some of the facilities available are good

Dislikes

Target process A lot of office politics in Target process. The top management is known for cornering people who's not in their favourite list. Not preferable for female employee's, they give less care about safety. Target process in 24/7 is not at all preferable, very toxic environment. Somebody who smokes and drink with management can easily survive there, or else it's hard to keep up in the work culture....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Company environment is absolutely great and the seniors are helpful and cheerful. They don't have the ego of being senior. performance incentives are good

Dislikes

Salary is very low and the growth rate is very low. Salary difference between fresher and 2 year experienced is 4000/- only