24/7 Customer is rated
5.0 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
...
Read more
24/7 Customer is rated
5.0 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Technical Lead in
Bangalore / Bengaluru
Full Time
·
Information systems Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 18 Jul 2024
Likes
They give developers opportunity to work freely without much interference.
Work from home is there, so that's good.
Job security - Good
Work-life balance - Good
Dislikes
Type of projects that you get to do is not that great and they are giving hike once is two years since covid time.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Lead in
Bangalore / Bengaluru (working remotely)
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
3.0
Skill development
5.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 22 Dec 2023
Likes
Job security - Excellent
Company culture - Good
Work-life balance - Excellent
Overall Rating
Technical Lead in
Bangalore / Bengaluru
Full Time
·
Technology / IT Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 06 Jul 2023
Likes
Excellent place to work
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No dislikes
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Product Manager in
Bangalore / Bengaluru
Full Time
·
Data Science & Machine Learning Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
5.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 14 Aug 2023
Likes
Good learnings, good colleagues (At least in old times)
Skill development - Excellent
Work satisfaction - Good
Dislikes
Minimal Work life balance. Very ad hoc
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Product Manager (working remotely)
Product Management - Technology Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
4.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 24 Aug 2022
Likes
It was a decent experience.
Learning wise it was not that great.
Too many calls early morning and late night
They are not concerned about IST people timezone and keep meetings as per other time zones
Job security - Good
Dislikes
Too many late night and early morning meetings.
No long term plan
No planning
Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Product Manager in
Hyderabad / Secunderabad
Product Management - Technology Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Salary
4.0
Skill development
4.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 05 Apr 2022
Likes
Work Culture management
Salary - Excellent
Skill development - Good
Job security - Good
Dislikes
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Program Manager in
Hyderabad / Secunderabad
Technology / IT Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 11 May 2018
Likes
None that I can recall from my 1 year tenure so far.
Dislikes
Hyderabad leadership is another Nazi culture thriving and barring some old employees no new joinee has ever survived more than 2 years !! You will be hired for a position and will be forced to work at a designation lower because the Hitler only prefers his confidantes....Just look at the attrition of managers and above position and you would know.
Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Terrible and they don't care because they get businesses which are cyic and there is no sustained growth in the near horizon
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Lead in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
posted on 22 Jan 2024
Overall Rating
Other 24/7 Customer Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 28 Mar 2025
Likes
Starting it was really gud but when we increase the tenure the actual management rules will pop up and also they make us to extend their shift without informing and also work pressure is to high and also its really a work where we cant work over here its being a pressure job for us to do
Skill development - Good
Dislikes
All being pressured and also we would know the management work and pressure and there are no job culture or support would be provided and there is no growth in this company so it would be waste of time to do rather we can do the job in other company where they can give us some opportunities to grow in our carrer.
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Digital Interaction Advisor in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
3.0
Company culture
1.0
Work-life balance
posted on 26 Mar 2025
Likes
Only out look but inside everything seems worst
Dislikes
A lot of politics is going on the floor, once after entering to the floor. The managers or Hr's will think they are the owners of the company. I have worked for 21 months, I have never seen such politics, If you are looking to build your career I suggest not to choose the company.
Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Advisor in
Shillong
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
3.0
Skill development
3.0
Job security
1.0
Promotions
3.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 21 Mar 2025
Likes
Friendly employees
Dislikes
Terrible management and team leaders
One can only get promotion based on how good their relationship are with the team leader not on how good your performances are
Salary - Poor
Promotions - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work policy:
Work from office mon-fri
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Digital Interaction Advisor in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 25 Feb 2025
Likes
The work culture at 24/7.ai is excellent.
24/7.ai is best for the candidates who have completed their 12+(Intermediate or Diploma).
Good atmosphere at company.
Job security - Excellent
Company culture - Excellent
Dislikes
Rotational shifts and weekoffs
Less pay
Job satisfaction
Not recommended for graduates
Salary - Poor
Promotions - Bad
Work satisfaction - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
3.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 17 Feb 2025
Likes
Mostly work culture and people
Skill development - Good
Job security - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
In my point of view, salary is the biggest concern here and it's not good to maintain the same basic salaries even though we're tenured more than 5 or 10 years or above.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Sales Advisor in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
1.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 08 Feb 2025
Likes
Asme & managers were pretty helpful . Separate Cafeteria & pantry .
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Don't think they will give you leave . Eventhough ur asking for sickleave they want it to be scheduled 🤡 as if you vomited or fell concious. Other day if you get medical reports on time . They grant you leave .
Salary - Poor
Work satisfaction - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Sales Executive in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 31 Jan 2025
Likes
No one has informed that there will ramdown while the time of interview and now they have removed me from job and now I have a salary issue.
Dislikes
Everything from HR, Managers and policy
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Associate Vice President in
Uppal
Full Time
·
Voice process and non voice process Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 28 Jan 2025
Likes
The company culture work like balance and opportunities for growth
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
According to review and insights from employees some common dislikes about working at a 24/customer service role including related with angry or demanding customer long hours demanding shift limited carrer growth potential with in the role repetitive tasks high pressure to meet performance metrics and sometimes feeling like you have little control
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Advisor in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 24 Jan 2025
Likes
Some of the facilities available are good
Dislikes
Target process
A lot of office politics in Target process.
The top management is known for cornering people who's not in their favourite list.
Not preferable for female employee's, they give less care about safety.
Target process in 24/7 is not at all preferable, very toxic environment.
Somebody who smokes and drink with management can easily survive there, or else it's hard to keep up in the work culture....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Digital Interaction Advisor in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 23 Dec 2024
Likes
Company environment is absolutely great and the seniors are helpful and cheerful. They don't have the ego of being senior. performance incentives are good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary is very low and the growth rate is very low. Salary difference between fresher and 2 year experienced is 4000/- only
People also ask about 24/7 Customer's Scrum Masters
How is 24/7 Customer to work for?
24/7 Customer is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
24/7 Customer is known for Company culture which is rated at the top and given a rating of 5.0. However, Job security is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at 24/7 Customer read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at 24/7 Customer?
According to AmbitionBox ratings, 24/7 Customer employees rate its salary and benefits as 5.0 out of 5. You can know more about 24/7 Customer Salaries at AmbitionBox
How is the work culture at 24/7 Customer?
Work culture is rated 5.0 at 24/7 Customer by 1 employees. While job security is rated 4.0 and work-life balance is rated 5.0 at 24/7 Customer. Read detailed reviews by employees of 24/7 Customer on AmbitionBox.