This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 9 Jun, 2023
Overall Rating
5.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Job Security
5.0
Salary & Benefits
5.0
Work-Life balance
5.0
Skill development
4.0
Promotions/Appraisal
3.0
Company culture
3.0
Work Satisfaction
24/7 Customer is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
24/7 Customer is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
Sort by:
Popular
Quality Manager in
Hyderabad / Secunderabad
Full Time
·
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Jun 2023
Likes
Management
System
Transparent communication
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Quality Executive in
Bangalore / Bengaluru
Full Time
·
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 Aug 2024
Likes
This was my 1st job in IT industry and learning many new things and developed in my career.
Dislikes
Poor appraisal which make me to move out after working for long years
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Bangalore / Bengaluru
Full Time
·
Business Process Quality Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 16 Jun 2024
Likes
More learning
Dislikes
Salary is very less
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Engineer in
Bangalore / Bengaluru
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 01 Mar 2024
Likes
Nothing much
Dislikes
Nepotism
No R and R
"Sir" culture
IT Senior VP - Andrew is a horrible person, he is rude, moody, always angry, unnecessarily humiliates employees on a much lower level than him. Not at all an able or good leader to have.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Bangalore / Bengaluru
Full Time
·
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 14 Mar 2023
Likes
The people you work with us really good, the one thing anyone would love is how understanding the people are here
Dislikes
Less salary and a bit pressuring job
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
Operations / Strategy Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 21 Jun 2023
Likes
Companies policies
Dislikes
Everything except policies.
Work Details
Work days: Monday to Friday
(Strict Timings)
Senior Engineer in
Bangalore / Bengaluru
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Jul 2022
Likes
Great place to work
Dislikes
As everything canot be perfect, some up and downs are there, that can be taken as a challenge and move on.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Apr 2022
Likes
Awesome
Dislikes
Nothing
Quality Analyst in
Bangalore / Bengaluru
Full Time
·
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Jul 2020
Likes
They threw me out.
Dislikes
It is not a place to grow. It is good to get some experience but not make a career. The only job security you have is when you are an agent. If process shuts down they will reallocate agents, employees in other positions will be asked to leave.
Work Details
There is no life. You are just a slave.employee satisfaction is not a concern.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 05 Apr 2021
Likes
Job security
Dislikes
No transperency
Work Details
It was okay
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 22 Aug 2023
Likes
I have never worked in a company as excellent as 24 7 ai since my tenure there. It is a great company with management that believes in complete transparency not just in words, but in practice. The potential for growth and lateral movements to explore and gain experience in what you truly love is unmatched. It's a company that encourages professional growth and prioritizes people over profit.
Dislikes
Night shifts. If not for majority of the work being done in night shifts, I would have never left this place.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Other 24/7 Customer Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Digital Interaction Advisor in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 23 Dec 2024
Likes
Company environment is absolutely great and the seniors are helpful and cheerful. They don't have the ego of being senior. performance incentives are good
Dislikes
Salary is very low and the growth rate is very low. Salary difference between fresher and 2 year experienced is 4000/- only
Social Media Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Trainers are amazing
Dislikes
Management in AT&T is very bad, they don't value the performers, people who are close to the management are lucky ones.. People who perform continuously but are not close with management have no value.. Social media is a peaceful process when it comes to client, but the management in social media of AT&T are biased, they don't valuethe efforts of supervisors, managers and agents as well. If u want to work and grow in social media then learn how to hold the bucket of the management...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Technical Advisor in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 13 Dec 2024
Likes
It was all good experience to work with the organization but they were promises which made during the training. Bonuses and perks will be given but they were never ever given and also their is religion biased leaders within the organization.
Dislikes
They promise but never implement on it.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Expert in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Nov 2024
Likes
Cab facility
AC all time
Inside GYM
Inside medical staff
Inside library
Decent hygiene maintained
Jackpot spin the wheels.
Dislikes
Coffee machines are worst and only 2 biscuits brands which feels super cheap. No choice to choose the sugar content in coffee or hot brewages.
Need coffe?? Get sugar along with it.
However for higher authorities they have separate floor with all good coffee and tea bags with quality snacks.
Old and uncomfortable chairs with dust on chairs sometimes and even on keyboard and mouses.
Most systems don't have proper screws placed in or with damaged system handles.
Employees struggle with finding working headsets and even sometimes fully functional keyboard and mouse.
No mouse pads provided and no camera works inside so anyone can steal your mouse pads and get away with it.
Medical claim is a joke. Never claimed as the person only will not be there the time we go.
Bunker rooms are there but need TL to be there to sign, to which TLs refuse and its worst feeling.
Sometimes targets seems unavailable....Read More
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Digital Interactive Specialist in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 15 Nov 2024
Likes
Perfect Organization to kickstart your career. If you are a fresher, 274.ai is the Best place to work and Grow.
Dislikes
Nothing much. I liked everything however if there is something to mention, I would point out the Salary package. However they do conduct Over Time which is an Added Benefit.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Digital Interaction Advisor in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 03 Oct 2024
Likes
They will approve your leaves including weekdays but once you come back they will say we have approved your leaves now work on 6 days and also force us to extend our shift and if you complain there is no resolution
Dislikes
Every week there is a business requirements and every week they will force u to work for extra days without any pay
Their managers will promise something and make you to work and later on they will stand on their own decision
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Aug 2024
Likes
Nothing, time waste of time to work in this company.
Dislikes
Increments, Salary, Promotions and a lot of politics on the floor. Where team leaders will only support the people who are their favorites.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Technical Consultant in
Bangalore / Bengaluru
Full Time
·
IT Security Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 19 Jul 2024
Likes
Amazing exposure to international markets
Dislikes
Since it is BPO Company there is no growth at a consultant level and skills are confined within the organization on the whole.
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Lead in
Bangalore / Bengaluru
Full Time
·
Information systems Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 18 Jul 2024
Likes
They give developers opportunity to work freely without much interference.
Work from home is there, so that's good.
Dislikes
Type of projects that you get to do is not that great and they are giving hike once is two years since covid time.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Sales Advisor in
Shillong
Full Time
·
Telecom Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Jul 2024
Likes
The salary is on time
Dislikes
The company is very toxic, the manager the team leaders are not supportive it is not a great place to work working as an advisor for 8hrs Or more than that but getting paid only ₹1300 in a month
People also ask about 24/7 Customer's Quality Managers
How is 24/7 Customer to work for?
24/7 Customer is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
24/7 Customer is known for Job Security which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at 24/7 Customer read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at 24/7 Customer?
According to AmbitionBox ratings, 24/7 Customer employees rate its salary and benefits as 5.0 out of 5. You can know more about 24/7 Customer Salaries at AmbitionBox
How is the work culture at 24/7 Customer?
Work culture is rated 3.0 at 24/7 Customer by 1 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at 24/7 Customer. Read detailed reviews by employees of 24/7 Customer on AmbitionBox.