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based on 2.9k Reviews

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Filter reviews by

24/7 Customer Marketing & Communication Department Reviews

Updated 3 Feb, 2025

Overall Rating

3.5/5

based on 13 reviews

Rating distribution

5

3 (23.1%)

4

4 (30.8%)

3

4 (30.8%)

2

1 (7.7%)

1

1 (7.7%)

Category Ratings

3.8

Skill development

3.6

Salary

3.5

Company culture

3.5

Work-life balance

3.5

Work satisfaction

3.1

Job security

3.1

Promotions

What employees say about 24/7 Customer?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

75% employees reported

Flexible timing

58% employees reported

No travel

46% employees reported

View more detailed insights

Gender based rating

2.9

Rated by Women

3 reviews

3.2

Rated by Men

9 reviews

24/7 Customer is rated 3.5 out of 5 stars on AmbitionBox, based on 13 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

24/7 Customer is rated 3.5 out of 5 stars on AmbitionBox, based on 13 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Marketing & Communication

3.5

• 13 Reviews

Customer Success, Service & Operations

3.5

• 1.3k Reviews

Sales & Business Development

3.3

• 162 Reviews

Engineering - Software & QA

3.7

• 112 Reviews

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3.5

• 65 Reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

13 reviews found

Sort by: Popular

Advisor in Hyderabad / Secunderabad

Full Time

·

Marketing Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 25 Jun 2024

Likes

I only like about the work and the process.

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

There are lot of things to be given to the agents like bravo, outing, team dinners and many other incentive plans but still I personally think I am working as a DONKEY!!

Job security - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Marketing and Communications Specialist in Shillong

Full Time

·

Marketing Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 03 Feb 2025

Likes

Job security - Good
Work-life balance - Good

Overall Rating

Process Associate in Hyderabad / Secunderabad

Full Time

·

Digital Marketing Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 31 Jan 2025

Likes

Work coordination

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Inbound calls Hectic

Work Details

Work days: Monday to Saturday (Strict Timings)

Top 24/7 Customer Interview Questions

asked in Social Media Advisor interview

Q1. What are different computer platforms available?

View answers (4)

asked in Social Media Analyst interview

Q2. Do you know about our software? Have you ever used it?

View answers (2)

Get interview-ready with top interview questions

View all 59 questions

asked in Senior Manager interview

Q3. What is a pac file and how does this works - it's difference with proxy

View answer (1)

asked in Software Developer interview

Q4. Convert a Binary Tree to its Mirror Tree Given a binary tree, convert this ... read more

View answer (1)

asked in Software Developer Intern interview

Q5. Reverse Stack with Recursion Reverse a given stack of integers using recur ... read more

View answer (1)

Digital Interaction Advisor in Hyderabad / Secunderabad

Full Time

·

Advertising & Creative Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 Dec 2022

Likes

Freshers can improve there communication skills over all [24]7•ai is good company

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Faced some trouble with NNB and got terminated HR zack didn’t cared my apologies and they don’t care employees feelings and emotions

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Digital Interaction Executive in Uppal

Full Time

·

International Voice Process Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 19 Dec 2022

Likes

Nothing

Dislikes

Grave yard shifts, politics, leaves not get approved, no compup money

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Manager Sales & Marketing in Bangalore Rural

Full Time

·

Corporate Communication Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jun 2022

Likes

I loved the work place alot.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Awesome

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Digital Marketing Manager (working remotely)

Part Time

·

Digital Marketing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 19 Jun 2023

Likes

Yess a lot I'm very engrossed. To join in this company

Dislikes

There are not affored a part time job facility

Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about 24/7 Customer.

Digital Sales Specialist in Uppal

Contractual

·

Digital Marketing Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 19 Jan 2023

Likes

Salary and benefits

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work-life balance - Good

Dislikes

Job security

Job security - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Vice President Marketing in Bangalore / Bengaluru

Marketing Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Apr 2022

Likes

Almost everything.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing i can think of.

Work Details

Marketing & Communications

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Digital Interaction Advisor in Bangalore Rural

Marketing Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 21 Jun 2022

Likes

Friendly staffs and colleague

Dislikes

No hike in salary nor value to experienced employees

Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

It was pleasant

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Digital Interactive Advisor in Hyderabad / Secunderabad

Digital Marketing Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 11 Sep 2020

Likes

Only teammates r supportive and understanding, which is better than 100 times better than management.

Skill development - Good
Job security - Good

Dislikes

Only thing I would say is become a human first before anything.

Work satisfaction - Poor

Work Details

You can enjoy and be satisfied with work when you love what you do.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Executive in Bangalore / Bengaluru

Marketing Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 01 Oct 2019

Likes

The best thing about 24/7 is the environment, and of course the team mates. However, environment cannot be good if there are no fun team mates and due to the reasons mentioned on the dislike option, people leave! so instead of keep recruiting new joinees why not reten the tenured employee.

Dislikes

The most important valuable thing that you can get and expect from a company is salary, which is pretty less and it is the most important factor. Sometimes things are not systematic and transparent, also we have to run arround for simple problem, we handle customer and help out customer to solve their issue but who is responsible for helping the employees issues. I do not blame anyone as person on this, just in General what I have obesrved over 21 months. There are more demerits than to talk about merits. Less opportunity to earn but more opportunity to lose your salary/variable bonus amount. For e.g. there is hardly OT payouts if employee want to work hard and earn some extra money for themselves, for 1-2 or half % points your whole incentive clashes, learning opportunity is less, respect for every individual is very important....Read More

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

When I joined this company it was an amazing experience for me, the main reason was the trainers and my team mates they are totally lit. Then after the training got over, thing changed.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Marketing Executive in Bangalore / Bengaluru

Marketing Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Mar 2019

Likes

Culture, environment, reliability, humanitarian approach.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Income, basic pay, incentives all are comparatively low, that too being a MNC.

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

a technical lead

Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

Got a question about 24/7 Customer?

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Jobs at 24/7 Customer

Walk-in Drive For International Voice Process - 247.ai

Hyderabad / Secunderabad

0-4 Yrs

₹ 2.5-3.75 LPA

US/Australian Voice Process Customer Support at 247.ai

Bangalore / Bengaluru

0-2 Yrs

₹ 2.75-4.75 LPA

International Blended Process|| Customer Support

Bangalore / Bengaluru

0-3 Yrs

₹ 2.25-3.75 LPA

International customer support

Bangalore / Bengaluru

0-5 Yrs

₹ 2.5-4 LPA

Customer Support Executive

Bangalore / Bengaluru

0-4 Yrs

₹ 2.5-4 LPA

Senior Manager Asset Management & Desktop Support

Bangalore / Bengaluru

16-22 Yrs

₹ 17-20 LPA

Exclusive Walk-in Interview For International Chat Process - 247.ai

Hyderabad / Secunderabad

₹ 2.5-2.5 LPA

International Semi Voice process

Bangalore / Bengaluru

0-4 Yrs

₹ 2.25-4.25 LPA

International Semi Voice process

Bangalore / Bengaluru

1-5 Yrs

₹ 3-4.5 LPA

Customer Care Executive || 247.ai

Bangalore / Bengaluru

0-5 Yrs

₹ 2.75-4 LPA

More about working at 24/7 Customer

HQ - San Jose,California, United States
Software Product
5k-10k Employees (India)
Internet

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 24/7 Customer reviews submitted by 24/7 Customer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if 24/7 Customer is the right company for you. 75% of employees ...reported the working days at 24/7 Customer as Rotational Shift. 58% employees reported the work timings at 24/7 Customer as Flexible timing. Read more

Home >
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24/7 Customer Marketing & Communication Department Reviews Reviews

24/7 Customer Salaries in Marketing & Communication Department in India

Digital Interaction Agent 3 salaries	₹1.8 L/yr - ₹3.7 L/yr
Senior Copywriter 2 salaries	₹7.6 L/yr - ₹9.7 L/yr
Senior Expert 2 salaries	₹4 L/yr - ₹4.1 L/yr
Customer Care Executive 2 salaries	₹1.6 L/yr - ₹2.8 L/yr
Customer Service Associate 2 salaries	₹1.5 L/yr - ₹2.7 L/yr

Explore more salaries

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