Technical Service Engineer

30+ Technical Service Engineer Interview Questions and Answers

Updated 10 Sep 2024

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Q1. What is the potential of your market and share of your product??

Ans.

The potential of our market is significant and our product has a competitive share.

  • Our market is growing rapidly and has a high demand for our product.

  • We have a strong presence in the market and are continuously expanding our reach.

  • Our product has a competitive edge over similar products in the market.

  • We have a loyal customer base and are constantly acquiring new customers.

  • Our market share is expected to increase in the coming years.

  • We have a well-planned marketing strategy t...read more

Q2. What are the Tests on fresh concrete and hardened concrete ?

Ans.

Tests on fresh concrete include slump test, air content test, and temperature test. Tests on hardened concrete include compressive strength test, flexural strength test, and durability test.

  • Tests on fresh concrete: slump test, air content test, temperature test

  • Tests on hardened concrete: compressive strength test, flexural strength test, durability test

Technical Service Engineer Interview Questions and Answers for Freshers

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Q3. What are the types of cement available in the market?

Ans.

Types of cement include Portland cement, white cement, rapid hardening cement, low heat cement, sulfate resisting cement, etc.

  • Portland cement is the most common type used in construction

  • White cement is used for architectural purposes

  • Rapid hardening cement sets quickly

  • Low heat cement generates less heat during hydration

  • Sulfate resisting cement is used in areas with high sulfate content in soil or water

Q4. What is the water cement ratio?

Ans.

The water cement ratio is the ratio of the weight of water to the weight of cement used in a concrete mix.

  • It is an important factor in determining the strength and durability of concrete.

  • A lower water cement ratio results in stronger and more durable concrete.

  • The water cement ratio can vary depending on the type of concrete mix and its intended use.

  • For example, a typical water cement ratio for general-purpose concrete is around 0.5 to 0.6.

  • On the other hand, a water cement rat...read more

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Q5. What are the technical services to the customers??

Ans.

Technical services to customers refer to the support and assistance provided by a company to its clients regarding their technical issues.

  • Installation and setup assistance

  • Troubleshooting and problem-solving

  • Maintenance and repair services

  • Software updates and upgrades

  • Training and education on product usage

  • 24/7 technical support

  • Remote assistance and monitoring

  • Customization and integration services

Q6. How do you calculate the target strength of concrete?

Ans.

The target strength of concrete is calculated using the characteristic compressive strength of concrete and the standard deviation.

  • Calculate the characteristic compressive strength of concrete based on the mix design.

  • Determine the standard deviation of the concrete mix.

  • Use the formula: Target strength = Characteristic strength + (1.65 * Standard deviation)

  • For example, if the characteristic strength is 30 MPa and the standard deviation is 4 MPa, the target strength would be 30...read more

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Q7. What are the IS Codes for different types of cement?

Ans.

IS Codes for different types of cement

  • IS 269: Ordinary Portland Cement

  • IS 455: Portland Slag Cement

  • IS 1489: Portland Pozzolana Cement

  • IS 8041: Rapid Hardening Portland Cement

  • IS 12330: Sulphate Resisting Portland Cement

Q8. What are the main reason for cracks development in slab?

Ans.

The main reasons for cracks development in slabs include shrinkage, settlement, overloading, and poor construction practices.

  • Shrinkage of concrete during curing process

  • Settlement of underlying soil

  • Overloading beyond the design capacity

  • Poor construction practices such as inadequate reinforcement or improper curing

  • Temperature changes causing expansion and contraction

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Q9. How do you troubleshoot if a having internet issue?

Ans.

To troubleshoot an internet issue, check the connection, restart the router, check for software issues, and contact the service provider if needed.

  • Check the physical connection of the router and modem

  • Restart the router and modem

  • Check for any software issues on the device (e.g. network settings, firewall)

  • Contact the internet service provider for further assistance

Q10. What is the ℅ of premium product in the whole target?

Ans.

I don't have the available data to answer this question.

  • Sorry, I don't have access to the target data to provide an accurate answer.

  • Without the necessary information, I cannot provide a percentage for premium products in the target.

  • Unfortunately, I am unable to answer this question without the relevant data.

Q11. How much market share of Premium product in your areas?

Ans.

I do not have the available data.

  • N/A

Q12. How do you test cement on site?

Ans.

Cement can be tested on site using various methods such as slump test, compressive strength test, and temperature monitoring.

  • Perform a slump test to measure the consistency and workability of the cement mixture.

  • Conduct a compressive strength test by casting cubes or cylinders of cement and testing their strength after a specified curing period.

  • Monitor the temperature of the cement during mixing and curing to ensure proper hydration and strength development.

Q13. How do you handle an irate customer?

Ans.

I remain calm, listen actively, empathize with their situation, apologize for any inconvenience, and work towards finding a solution.

  • Remain calm and composed

  • Listen actively to understand their concerns

  • Empathize with their situation

  • Apologize for any inconvenience caused

  • Work towards finding a solution to address their issue

Q14. How to find an IP address?

Ans.

An IP address can be found by checking network settings, using command prompt, or using online tools.

  • Check network settings on your device

  • Use command prompt and type 'ipconfig' for Windows or 'ifconfig' for Mac/Linux

  • Use online tools like 'WhatIsMyIP.com' or 'IP-Address.com'

Q15. What is the concrete?

Ans.

Concrete is a composite material made of cement, water, and aggregates.

  • It is used in construction for building foundations, walls, and floors.

  • The strength and durability of concrete can be improved by adding reinforcing materials like steel.

  • Different types of concrete are used for different purposes, such as high-strength concrete for bridges and precast concrete for building components.

  • Concrete can also be decorative, with options like stamped or stained concrete for outdoor...read more

Q16. How a certificate authority issue a certificate?

Ans.

A certificate authority issues a certificate by verifying the identity of the requester and digitally signing the certificate.

  • Verify the identity of the requester through various methods such as domain validation, organization validation, or extended validation.

  • Generate a public and private key pair for the requester.

  • Create a certificate signing request (CSR) containing the requester's public key and identity information.

  • Verify the information in the CSR and validate the requ...read more

Q17. Manufacturing process of cement

Ans.

The manufacturing process of cement involves several stages including quarrying, crushing, grinding, blending, and burning.

  • Quarrying: Limestone and clay are extracted from quarries.

  • Crushing: The extracted materials are crushed into smaller pieces.

  • Grinding: The crushed materials are further ground into a fine powder.

  • Blending: The powdered materials are mixed in the right proportions to create the desired cement composition.

  • Burning: The blended materials are heated in a kiln to...read more

Q18. What is the need of Technical service engineer

Ans.

Technical service engineers are needed to provide technical support, troubleshoot issues, and ensure customer satisfaction.

  • Provide technical support to customers

  • Troubleshoot and resolve technical issues

  • Ensure customer satisfaction with products or services

  • Conduct product demonstrations and training for customers

  • Collaborate with sales and engineering teams to improve products or services

Q19. *solar inverter capacity , calculation of solar panels

Ans.

Solar inverter capacity is determined by the total wattage of solar panels connected to it. Calculate the number of solar panels needed based on inverter capacity and panel wattage.

  • Solar inverter capacity is typically measured in kilowatts (kW).

  • To calculate the number of solar panels needed, divide the total inverter capacity by the wattage of each panel.

  • For example, if the inverter capacity is 5kW and each panel is 300W, you would need 17 panels (5kW / 300W = 16.67 panels). ...read more

Q20. What is joints for welding metals

Ans.

Joints for welding metals are the areas where two metal pieces are joined together to create a strong bond.

  • Joints are prepared by cleaning and aligning the metal pieces to be welded.

  • Common types of joints include butt joint, lap joint, corner joint, and T-joint.

  • The type of joint used depends on the thickness and shape of the metal pieces.

  • Proper preparation of joints is crucial for a successful weld.

  • Examples: Butt joint - used for joining two pieces of metal in a straight line...read more

Q21. Various designs aspects

Ans.

Various design aspects include functionality, aesthetics, user experience, and manufacturability.

  • Functionality: Ensure the product performs its intended purpose effectively.

  • Aesthetics: Consider the visual appeal and design elements of the product.

  • User experience: Focus on how users interact with the product and make it intuitive.

  • Manufacturability: Design the product in a way that is easy and cost-effective to manufacture.

  • Examples: Apple products are known for their sleek desi...read more

Q22. Bending moment diagram

Ans.

A bending moment diagram shows the variation of bending moment along the length of a beam.

  • Bending moment is the product of force and distance from a point

  • Positive bending moment causes beam to bend concave upwards

  • Negative bending moment causes beam to bend concave downwards

  • Bending moment diagram helps in determining the maximum bending moment and shear force

  • Bending moment diagram is useful in designing and analyzing beams

Q23. Usefulness of crystalline waterproofing

Ans.

Crystalline waterproofing is highly useful in preventing water penetration and protecting structures.

  • Crystalline waterproofing forms a crystalline structure within the concrete, blocking water molecules from entering.

  • It provides long-lasting protection against water damage, reducing the need for frequent repairs.

  • Crystalline waterproofing can be applied to various structures such as basements, tunnels, swimming pools, and water tanks.

  • It is effective in preventing water leakage...read more

Q24. Procedure of Cement manufacturing

Ans.

Cement manufacturing involves several stages including crushing, blending, heating, and grinding raw materials.

  • Raw materials such as limestone, clay, and sand are crushed and blended together

  • The mixture is heated in a kiln to form clinker

  • The clinker is then ground with gypsum to produce cement

  • The cement is stored in silos before being shipped for use

Q25. LWC methods and annotations used

Ans.

LWC methods and annotations are used in Salesforce Lightning Web Components for defining component behavior and metadata.

  • Methods are used to define the behavior of a Lightning Web Component.

  • Annotations are used to define metadata for the component.

  • Examples of annotations include @api, @track, @wire, @track, @wire, @api, @track, @wire.

Q26. Warranty policy of competitor

Ans.

I am not aware of the warranty policy of our competitors.

  • I am not privy to the warranty policy of our competitors.

  • I can research and gather information on the warranty policy of our competitors.

  • I can analyze the warranty policy of our competitors and provide a comparison with our own policy.

Q27. What is welding

Ans.

Welding is a process of joining two or more pieces of metal together by melting and fusing them.

  • Welding involves applying heat to the metal pieces to be joined, typically using a torch or electric arc.

  • The molten metal from the pieces mixes together and solidifies, creating a strong bond.

  • Different types of welding techniques include MIG welding, TIG welding, and stick welding.

  • Welding is commonly used in construction, manufacturing, and automotive industries.

Q28. What is cement ratio

Ans.

Cement ratio refers to the ratio of cement to other materials in a concrete mixture.

  • Cement ratio is the proportion of cement used in a concrete mix compared to other materials like sand, aggregate, and water.

  • It is typically expressed as a ratio, such as 1:2:4, which means 1 part cement, 2 parts sand, and 4 parts aggregate.

  • The cement ratio can vary depending on the strength and durability requirements of the concrete being used.

Q29. Benefits of HDPE membrane

Ans.

HDPE membrane offers numerous benefits in various applications.

  • High chemical resistance, making it suitable for use in industries such as wastewater treatment and chemical processing.

  • Excellent durability and long lifespan, reducing the need for frequent replacements.

  • Flexible and lightweight, allowing for easy installation and handling.

  • Good puncture resistance, protecting underlying structures from damage.

  • High tensile strength, ensuring stability and integrity of the membrane....read more

Q30. IP and their types

Ans.

IP stands for Internet Protocol and refers to a set of rules governing the format of data packets sent over the internet.

  • IP is a fundamental protocol in the internet protocol suite.

  • There are two versions of IP: IPv4 and IPv6.

  • IPv4 addresses are 32-bit numbers written in decimal format, e.g., 192.168.0.1.

  • IPv6 addresses are 128-bit numbers written in hexadecimal format, e.g., 2001:0db8:85a3:0000:0000:8a2e:0370:7334.

  • IP addresses can be classified into public and private addresses...read more

Q31. Fineness of cement?

Ans.

Fineness of cement refers to the particle size of the cement particles.

  • Fineness is measured by the surface area of cement particles per unit mass.

  • It affects the rate of hydration and strength development of cement.

  • Finer cement particles increase the water demand and workability of concrete.

  • ASTM C204 and AASHTO T153 are common methods to determine fineness of cement.

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