Senior Customer Support Executive Interview Questions and Answers for Freshers

Understanding how the role functions and the responsibilities involved.

• The role involves providing support to customers, addressing their queries and concerns.

• Requires strong communication skills to effectively interact with customers.

• Involves troubleshooting technical issues and providing solutions.

• May require working in a team to ensure customer satisfaction.

• Understanding company products/services to better assist customers.

• Continuous learning and updating knowledge to stay...read more