SAP Program Manager Interview Questions and Answers

ITIL SOLMAN Release Management in CHARM is a process for managing software releases.

• ITIL is a framework for IT service management

• SOLMAN is SAP Solution Manager

• CHARM is Change Request Management in SAP

• Release Management in CHARM involves planning, scheduling, and controlling software releases

• It ensures that releases are delivered on time, within budget, and with minimal disruption to business operations

Client management in global accounts involves building and maintaining relationships with key stakeholders across different regions.

• Understand cultural differences and adapt communication style accordingly

• Ensure consistent delivery of services across all regions

• Identify and address client needs and concerns

• Collaborate with cross-functional teams to provide solutions

• Regularly review and report on account performance

• Examples: Managing a global account for a multinational corpor...read more