Operations Executive

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600+ Operations Executive Interview Questions and Answers

Updated 26 Feb 2025

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Q51. What is the difference between sales and marketing at Dabur?

Ans.

Sales focuses on selling products directly to customers, while marketing involves creating awareness and promoting products through various channels.

  • Sales involves direct interaction with customers to sell products

  • Marketing involves creating brand awareness and promoting products through advertising, PR, etc.

  • Sales is more focused on closing deals and generating revenue

  • Marketing is about creating a strong brand image and reaching a wider audience

  • Example: Sales team at Dabur wo...read more

Q52. What would you do if a company asks you to remove a genuine review, claiming defamation??

Ans.

I would carefully review the review for any potential defamation and consult with legal counsel before taking any action.

  • Review the review in question to determine if it meets the legal definition of defamation

  • Consult with legal counsel to understand the potential risks and consequences of removing the review

  • Consider alternative solutions such as responding to the review or providing evidence to support the company's position

  • Ensure transparency and communication with all part...read more

Q53. Currently on Which language you are working on?

Ans.

I am currently working on Python.

  • I have experience in developing automation scripts using Python.

  • I have also worked on building web applications using Django framework.

  • I am familiar with data analysis and visualization using Python libraries like Pandas and Matplotlib.

Q54. Do you go to route if delivery is absent

Ans.

Yes, I would go to an alternative route if delivery is absent.

  • It is important to have a backup plan in case of delivery absence.

  • Going to an alternative route ensures that the delivery is still made on time.

  • Examples of alternative routes could include using a different transportation method or rerouting the delivery through a different location.

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Q55. Many food items and toys are getting stolen by the employees, what kind of security measures you will take?

Ans.

Implementing strict access control measures, installing surveillance cameras, conducting regular inventory checks, and implementing employee training programs on ethics and integrity.

  • Implement strict access control measures to limit employee access to sensitive areas where theft can occur.

  • Install surveillance cameras in key areas to monitor employee activities and deter theft.

  • Conduct regular inventory checks to track missing items and identify potential theft patterns.

  • Impleme...read more

Q56. How many %claims approved in star health.

Ans.

The percentage of claims approved in Star Health is not available.

  • The percentage of claims approved in Star Health is not disclosed publicly.

  • The information regarding the percentage of claims approved is not provided by Star Health.

  • Unfortunately, I don't have access to the specific data on the percentage of claims approved in Star Health.

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Q57. How you come to know about customer that what type of customer they are

Ans.

By analyzing their behavior, preferences, purchase history, and feedback.

  • Analyze customer behavior such as frequency of purchases, products/services they buy, and channels they use

  • Collect feedback through surveys, reviews, and social media interactions

  • Segment customers based on demographics, psychographics, and past interactions

  • Use data analytics tools to identify patterns and trends in customer data

  • Personalize communication and offers based on customer preferences

  • Monitor cus...read more

Q58. How you communicate with a customer when they enter in your outlet

Ans.

I greet them warmly, ask how I can assist, and provide information on promotions or specials.

  • Greet the customer with a smile and a warm welcome

  • Ask how you can assist them or if they need help finding anything

  • Inform them about any ongoing promotions or specials

  • Offer assistance in making a decision or provide recommendations if needed

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Q59. Pls tell us about excel,Which formulas you have know and are you able to work rotational shift including holidays.

Ans.

I am proficient in Excel and familiar with various formulas. I am willing to work rotational shifts and holidays.

  • Proficient in Excel and familiar with various formulas such as VLOOKUP, SUMIF, COUNTIF, etc.

  • Able to create pivot tables and charts for data analysis.

  • Comfortable working in rotational shifts and holidays to ensure smooth operations.

Q60. What is Ambition Box?

Ans.

Ambition Box is a company review platform that provides insights into company culture, salaries, and interviews.

  • Ambition Box allows employees to anonymously review their current or former employers

  • The platform provides information on company culture, salaries, and interview processes

  • Employers can also use Ambition Box to showcase their company culture and attract potential candidates

  • Examples of companies with reviews on Ambition Box include Amazon, Google, and Microsoft

Q61. What is SDLC and OOPS concept?

Ans.

SDLC is a software development process while OOPS is a programming paradigm.

  • SDLC stands for Software Development Life Cycle and includes phases like planning, design, development, testing, and maintenance.

  • OOPS stands for Object-Oriented Programming System and focuses on creating objects that interact with each other to solve a problem.

  • SDLC is a process while OOPS is a programming paradigm.

  • SDLC is used to develop software while OOPS is used to write code.

  • Examples of OOPS conce...read more

Q62. What is the meaning of operation executive

Ans.

An operation executive is responsible for overseeing and managing the day-to-day operations of a company.

  • Responsible for ensuring smooth functioning of operations

  • Developing and implementing operational policies and procedures

  • Managing resources and budgets

  • Ensuring compliance with regulations and standards

  • Analyzing data and making strategic decisions

  • Examples: COO, Operations Manager, Operations Director

Q63. What the difference between store and warehouse ?

Ans.

A store is a retail establishment where goods are sold to customers, while a warehouse is a storage facility for goods.

  • A store is typically smaller in size and located in a commercial area, while a warehouse is larger and often located in an industrial area.

  • Stores are designed for direct customer interaction and have displays, shelves, and checkout counters, while warehouses are designed for efficient storage and may use pallets, racks, and forklifts.

  • Stores usually have a wid...read more

Q64. Any touch in ms excel,ms powerpoint

Ans.

Yes, I have experience with MS Excel and MS PowerPoint.

  • Proficient in creating and managing spreadsheets in MS Excel

  • Skilled in using formulas, functions, and data analysis tools in Excel

  • Experienced in creating professional presentations in MS PowerPoint

  • Knowledgeable in using slide layouts, animations, and transitions

  • Familiar with creating charts, graphs, and visual representations of data

Q65. How to check memory usage in linux EC2 instance

Ans.

To check memory usage in Linux EC2 instance, use the command 'free -m'

  • Open terminal or SSH into the EC2 instance

  • Type 'free -m' command and press enter

  • The output will show the total, used, and free memory in megabytes

  • You can also use 'top' command to see memory usage by processes

Q66. How will you respond if an employer wants you to take down a negative review?

Ans.

I would consider the validity of the review and the employer's reasons for wanting it taken down before making a decision.

  • Evaluate the validity of the negative review - is it based on facts or personal opinions?

  • Consider the employer's reasons for wanting the review taken down - are they trying to hide something or improve their reputation?

  • Discuss the issue with the employer and try to find a mutually beneficial solution

  • If the review is valid and based on facts, consider leavi...read more

Q67. Do you know about big data and IOT

Ans.

Yes, big data and IoT are two important technologies in today's digital world.

  • Big data refers to the large volume of structured and unstructured data that is generated by businesses and individuals every day.

  • IoT (Internet of Things) refers to the network of physical devices, vehicles, home appliances, and other items embedded with electronics, software, sensors, and connectivity.

  • Big data and IoT are often used together to collect, analyze, and make sense of the vast amounts o...read more

Q68. How much extensive you can go if you are unable to meet target?

Ans.

I would exhaust all possible resources and strategies to meet the target.

  • I would analyze the reasons for not meeting the target and identify areas for improvement.

  • I would consult with colleagues and superiors for advice and guidance.

  • I would explore alternative approaches and solutions.

  • I would work longer hours and put in extra effort to achieve the target.

  • I would remain focused and determined to succeed.

Q69. What do you know about stock market?

Ans.

The stock market is a platform where shares of publicly traded companies are bought and sold.

  • Stock market is a place where investors buy and sell shares of publicly traded companies

  • It provides a platform for companies to raise capital by issuing stocks

  • Stock prices are influenced by various factors such as company performance, economic conditions, and investor sentiment

  • Investors can make profits by buying stocks at a lower price and selling them at a higher price

  • There are diff...read more

Q70. Tell me how to manage daily operations

Ans.

Managing daily operations involves planning, organizing, and overseeing activities to ensure smooth functioning.

  • Create a daily operations plan to prioritize tasks and allocate resources.

  • Establish clear communication channels to ensure effective coordination.

  • Monitor progress and performance regularly to identify and address any issues.

  • Implement efficient processes and systems to streamline operations.

  • Provide necessary training and support to employees for optimal productivity....read more

Q71. How will you come to the customer that they are buying the product or not

Ans.

By analyzing customer behavior, feedback, and sales data, we can determine if customers are buying the product.

  • Analyze sales data to track product purchases

  • Collect customer feedback to understand their satisfaction level

  • Monitor customer behavior on the website or in-store to see if they are browsing or purchasing

  • Conduct market research to identify trends and demand for the product

  • Use customer surveys or interviews to gather insights on their buying decisions

Q72. How you convince the customer that when they are not ready to pay their mobile bill

Ans.

By highlighting the importance of timely payments and offering flexible payment options, I would convince the customer to pay their mobile bill.

  • Explain the consequences of not paying the bill on time, such as service interruption or late fees

  • Offer flexible payment options, such as payment plans or extensions

  • Highlight the benefits of maintaining a good payment history, such as improved credit score

  • Provide excellent customer service and support to address any concerns or issues...read more

Q73. How you promise customer that when they will ask for new perticular numbers

Ans.

We promise customers timely delivery of new specific numbers by ensuring efficient operations and clear communication.

  • Ensure efficient operations to meet customer requests promptly

  • Maintain clear communication with customers regarding timelines and expectations

  • Provide updates on the progress of obtaining the new numbers

  • Offer alternatives or solutions if there are any delays

  • Follow up with customers to ensure satisfaction with the new numbers

Q74. What if MTBF is Small and MTTR is Large?

Ans.

Small MTBF and large MTTR indicate poor reliability and longer downtime.

  • This scenario indicates poor reliability of the system.

  • It means that the system is failing frequently and taking a long time to repair.

  • This can result in longer downtime and decreased productivity.

  • The focus should be on improving both MTBF and MTTR to increase reliability and reduce downtime.

  • Examples of solutions include implementing preventive maintenance, improving repair processes, and upgrading equipm...read more

Q75. What is the difference between tubes and pipe?

Ans.

Tubes are used for fluids and gases, while pipes are used for structural purposes.

  • Tubes have a smaller diameter than pipes.

  • Tubes are often used in industries like pharmaceuticals and food processing.

  • Pipes are commonly used in construction and infrastructure projects.

  • Tubes are often seamless, while pipes can be either seamless or welded.

  • Tubes are more flexible than pipes.

Q76. What work does an Operations Executive performs on regular basis? What is the nature of the work?

Ans.

An Operations Executive oversees daily activities within an organization to ensure efficiency and productivity.

  • Developing and implementing operational policies and procedures

  • Monitoring and analyzing operational performance

  • Identifying areas for improvement and implementing solutions

  • Managing budgets and resources

  • Coordinating with different departments to ensure smooth operations

Q77. Can you explain about #include stdio.h

Ans.

The #include stdio.h is a preprocessor directive that includes the standard input/output library in C programming language.

  • stdio.h stands for standard input/output header file.

  • It contains functions like printf() and scanf() for input/output operations.

  • It is included at the beginning of a C program using #include directive.

  • It allows the program to use the standard input/output functions without having to write them from scratch.

  • Example: #include int main() { printf("Hello, Wo...read more

Q78. What is logistics and about Incoterms

Ans.

Logistics is the process of planning, implementing, and controlling the movement of goods from one place to another. Incoterms are international commercial terms that define the responsibilities of buyers and sellers in international trade.

  • Logistics involves transportation, warehousing, and inventory management

  • Incoterms include FOB, CIF, and EXW

  • FOB means the seller is responsible for goods until they are loaded onto a shipping vessel

  • CIF means the seller is responsible for goo...read more

Q79. What u mean by the term Volumetric , why we use volumetric in logistics.

Ans.

Volumetric refers to the measurement of the space occupied by an object. It is used in logistics to calculate shipping costs and optimize cargo space.

  • Volumetric measurement determines the amount of space an object occupies, taking into account its dimensions.

  • It is used in logistics to calculate shipping costs based on the space occupied by the cargo.

  • Volumetric weight is often used in conjunction with actual weight to determine the chargeable weight for shipping.

  • By using volum...read more

Q80. 1.Self 2.project explanation 3.why c is procedural programming language? 4.write a code for hello world? 5.General questions?

Ans.

Interview questions for Operations Executive including self, project explanation, C as procedural language, and general questions.

  • For self, talk about your strengths, weaknesses, and experiences.

  • For project explanation, discuss a project you worked on, your role, and the outcome.

  • C is procedural because it follows a step-by-step approach to solve a problem.

  • Code for hello world: printf("Hello, World!");

  • General questions may include your goals, leadership style, and problem-solv...read more

Q81. What is reactive and proactive approach?

Ans.

Reactive approach is responding to events after they occur, while proactive approach is taking action before events occur.

  • Reactive approach involves responding to problems or situations as they arise.

  • Proactive approach involves anticipating and preventing problems before they occur.

  • Reactive approach is often seen as a short-term solution, while proactive approach focuses on long-term strategies.

  • Examples of reactive approach include fixing a broken machine after it breaks down...read more

Q82. What is time motion, kaizen, productivity?

Ans.

Time motion, kaizen, and productivity are concepts related to improving efficiency and effectiveness in operations.

  • Time motion refers to the study and analysis of the time taken for each step in a process, with the aim of identifying and eliminating unnecessary or inefficient steps.

  • Kaizen is a Japanese term meaning continuous improvement. It involves making small, incremental changes to processes and systems to enhance productivity and quality.

  • Productivity refers to the measu...read more

Q83. What are break& continue statements in c and explain

Ans.

Break and continue are control statements in C used to alter the flow of execution in loops.

  • Break statement is used to terminate the loop immediately and control is transferred to the statement following the loop.

  • Continue statement is used to skip the current iteration and move to the next iteration of the loop.

  • Both statements are commonly used in loops like for, while, and do-while.

  • Example: for(int i=0; i<10; i++){ if(i==5) break; printf("%d ", i); } // Output: 0 1 2 3 4

  • Exam...read more

Q84. How to use lookup within a file from one sheet to other sheet.

Ans.

Use VLOOKUP function to lookup data from one sheet to another within a file.

  • Use VLOOKUP function in the cell where you want the data to appear

  • Specify the lookup value, table array, column index number, and range lookup in the VLOOKUP function

  • For example, =VLOOKUP(A2, Sheet2!A1:B10, 2, FALSE) will lookup the value in cell A2 in Sheet2 and return the corresponding value from the second column

  • Ensure that the lookup value is present in the first column of the table array for accu...read more

Q85. tell core features of C++ and compare that features with another language.

Ans.

C++ is a high-level programming language with features like object-oriented programming, templates, and memory management.

  • C++ supports object-oriented programming, which allows for encapsulation, inheritance, and polymorphism.

  • Templates in C++ allow for generic programming, making it easier to write reusable code.

  • C++ has manual memory management, which gives the programmer more control over memory usage.

  • Compared to Java, C++ has better performance due to its lower-level memory...read more

Q86. What is knowledge of secured loan and LAP property paper, legal, valuation, credit aprisal form, cersai etc. By operation manager

Ans.

Knowledge of secured loan and LAP property paper, legal, valuation, credit appraisal form, cersai, etc. is essential for an Operations Manager.

  • Understanding the legal aspects of secured loans and LAP properties

  • Knowledge of property valuation methods

  • Ability to assess credit appraisal forms

  • Familiarity with CERSAI (Central Registry of Securitization Asset Reconstruction and Security Interest)

  • Ensuring compliance with regulatory requirements

Q87. What are implement in previous day about material management &amp; Line feeding?

Ans.

Implemented efficient material management strategies and line feeding processes to optimize operations.

  • Implemented Kanban system to streamline material flow and reduce inventory costs

  • Utilized JIT (Just-In-Time) delivery to ensure materials are delivered to the production line exactly when needed

  • Established vendor managed inventory (VMI) agreements to improve supply chain efficiency

  • Conducted regular audits and analysis to identify areas for improvement in material management a...read more

Q88. What is the nature of the problem, and what strategies can be employed to resolve it?

Ans.

The nature of the problem is inefficiency in the supply chain process. Strategies to resolve it include implementing technology solutions, optimizing inventory management, and improving communication.

  • Implementing technology solutions such as supply chain management software to streamline processes

  • Optimizing inventory management by using data analytics to forecast demand and reduce excess inventory

  • Improving communication between different departments and suppliers to ensure ti...read more

Q89. Have you knowledge of mutual fund, insurance, pan card, nps,

Ans.

Yes, I have knowledge of mutual funds, insurance, PAN card, and NPS.

  • I have experience in managing mutual fund portfolios and analyzing market trends.

  • I am familiar with different types of insurance policies and their benefits.

  • I have knowledge of PAN card application process and its importance for financial transactions.

  • I am aware of the National Pension System (NPS) and its features for retirement planning.

Q90. What do you mean by the word 'INNOVATIVE'?

Ans.

Being innovative means introducing new ideas, methods, or products that bring about positive change and improvement.

  • Innovation involves thinking creatively and outside the box.

  • It is about finding new solutions to problems or improving existing ones.

  • Innovation can be seen in the development of new technologies, processes, or business models.

  • It often involves taking risks and embracing change.

  • Examples of innovation include the invention of the smartphone, the introduction of on...read more

Q91. Are you comfortable to travel daily 30 to 35 KM daily in the morning at 4 am.

Ans.

Yes, I am comfortable with traveling 30 to 35 KM daily at 4 am.

  • I am an early riser and have no issue with waking up at 4 am.

  • I have a reliable mode of transportation to commute daily.

  • I understand the importance of punctuality and commitment in my role as an Operation Executive.

Q92. Do you prefer to move a remote location?

Ans.

It depends on the opportunity and personal circumstances.

  • I am open to considering a remote location if the job opportunity is exciting and aligns with my career goals.

  • However, I would also need to consider personal factors such as family, housing, and cost of living.

  • Ultimately, the decision would depend on weighing the pros and cons of the opportunity and personal circumstances.

Q93. What is a difference between waterfall model and agile model?

Ans.

Waterfall model is a linear sequential approach while Agile model is an iterative approach.

  • Waterfall model follows a sequential process while Agile model follows an iterative process.

  • Waterfall model is more rigid and structured while Agile model is more flexible and adaptable.

  • Waterfall model requires complete and detailed planning upfront while Agile model allows for changes and adjustments throughout the project.

  • Waterfall model is best suited for projects with well-defined r...read more

Q94. If then claim is cashless but not approved .wt is second way to process of claim ????

Ans.

The second way to process a cashless claim that is not approved is to submit a reimbursement claim.

  • The insured can submit all the necessary documents and bills related to the claim for reimbursement.

  • The reimbursement claim will be processed based on the policy terms and conditions.

  • The insured will receive the reimbursement amount after deducting any applicable deductibles or co-pays.

  • Examples of documents required for reimbursement claim: medical bills, prescriptions, diagnost...read more

Q95. How to get find in large amount of data above 1000 price saller.

Ans.

Use filtering and sorting techniques to find sellers with prices above 1000 in large data sets.

  • Filter the data set to only include sellers with prices above 1000.

  • Sort the filtered data set by price to easily identify the highest priced sellers.

  • Utilize data analysis tools such as Excel or Python to efficiently handle large data sets.

  • Consider using regular expressions to search for patterns in the data set.

  • Use data visualization techniques to identify trends and outliers in the...read more

Q96. How will start explaining about mobile phone technology

Ans.

Mobile phone technology is the technology used in mobile communication devices.

  • Explain the evolution of mobile phone technology from basic voice calls to smartphones with advanced features.

  • Discuss the components of mobile phones such as processors, displays, cameras, and connectivity options.

  • Explain the role of operating systems like iOS and Android in powering mobile devices.

  • Talk about the impact of mobile technology on various industries and daily life.

  • Mention recent advanc...read more

Q97. How will you deal with an angry customer

Ans.

I will listen to their concerns, empathize with them, apologize for any inconvenience caused, and offer a solution to their problem.

  • Listen actively to their concerns

  • Empathize with them and acknowledge their feelings

  • Apologize for any inconvenience caused

  • Offer a solution to their problem

  • Remain calm and professional throughout the interaction

Q98. How you solve the customer problem without asking your seniors

Ans.

By analyzing the situation, utilizing resources, and making decisions based on experience and knowledge.

  • Analyze the customer problem thoroughly

  • Utilize available resources such as company policies, procedures, and past experiences

  • Make decisions based on your own experience and knowledge

  • Implement a solution and monitor its effectiveness

  • Seek feedback from the customer to ensure satisfaction

Q99. What is big data and why is it used

Ans.

Big data refers to large and complex data sets that cannot be processed using traditional data processing methods.

  • Big data is used to gain insights and make informed decisions

  • It helps in identifying patterns and trends in data

  • It is used in various industries such as healthcare, finance, and retail

  • Examples of big data include social media data, sensor data, and transaction data

Q100. what is logistics, what is EPOD , what is c/nor,c/nee etc,

Ans.

Logistics is the management of the flow of goods and services from the point of origin to the point of consumption. EPOD stands for Electronic Proof of Delivery. C/nor refers to consignor and c/nee refers to consignee.

  • Logistics involves planning, implementing, and controlling the movement and storage of goods and services.

  • EPOD is a digital confirmation of delivery, often captured through a mobile device or software.

  • C/nor stands for consignor, the person or company sending the...read more

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